Customer Reviews for Unique Home Designs 32 in. x 80 in. Universal/Reversible Arcada White Surface Mount Outswing Steel Security Door with Expanded Metal Screen
I went to buy a security screen door. I checked it out on line. It was in silent 31, bay 3. I went there and there was a barricade across the aisle. An associate was on a forklift. I waited and waited. Finally, another associate came along and told CNN me the guy on the forlift would help me. Another associate came and helped me get the door on a lumber cart. There was no price sticker on the item, so I had to go back to bay 31 to take a picture with my phone. What should have taken less than an hour took an hour and a half! I was going to put it in my van and take it home for my handyman to install. It wouldn’t fit in the van. So I asked the associate if I could leave it in Will Call for my handyman to put in his truck. He said no, that I would have to return it. He put the cart and door outside the returns area. I waited and waited. A female associate was in a better mood. Yes, I could leave it for pickup, but I would have to return and re-purchase. So I did that.
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Verified Purchase
Oct 4, 2023
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Verified Purchase
Oct 4, 2023
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Verified Purchase
Sep 27, 2023
The only thing would have made it perfect is if you included a drill bit for the predrill needed to drive those bolts!
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Verified Purchase
Sep 27, 2023
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Verified Purchase
Sep 21, 2023
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Sep 13, 2023
As a property manager I purchase multiple security doors for my apartment complex. I dont like the fact that HD will not work with me on the $55 delivery charge. I either need to send my maintenance tech to pick it up or pay the fee. Other than that, this is a beautiful security door. My residents love it!!
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Verified Purchase
Sep 9, 2023
looks great once installed. no mention of the special tool in the description so bought one but did not need it.
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Verified Purchase
Sep 6, 2023
Have not been able to get it up in place as wife broke leg ( my helper)
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Verified Purchase
Sep 6, 2023
Fast efficient and exactly what I wanted
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Verified Purchase
Sep 3, 2023
Rusty security door
We bought this door (two actually) and less than a year they were both rusted. Now our doors look 😖 awful. We live in New England. Don't buy this door unless it never rains or snow where you live.
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Response from CSOJan 3, 2024
Unfortunately, all steel doors will rust and in wetter weather this can come on sooner. Doors constructed from aluminum alloy that carry a lifetime, rust-free guarantee and are up to 6x stronger than steel are available at Home Depot,
Aug 24, 2023
Decent door. My biggest complaint is the lack of a template. It would be very helpful if the packages contained a full size template for the frame.
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Verified Purchase
Aug 23, 2023
I am rating fair only because of the lack of supplies that should have come with the door automatically.
door knobs should be included and the extra kit to cover the threshold. it would be much better to increase price of door and include all items. bad taste when you continually have to add on items so door will fit!
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Response from CSODec 21, 2023
The handle and deadbolt are not included so consumers can choose the referred handle hardware and finish that works best with their home and existing entry door.
Verified Purchase
Aug 17, 2023
Love the screen door. It definitely serves its purpose. There’s a small gap at the bottom between my door jam and the screen that will need to be closed with some sort of weather stripping. Other than that, it’s a perfectly fine screen door.
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Verified Purchase
Aug 16, 2023
The door is great, but what you are paying for the door, the door knobs should be included and
the kits to finish the installation of the doors should be included. Even if you charge a little more,
the xtras should come with the door.
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Response from CSODec 21, 2023
The handle and deadbolt are not included to let you chose your preferred handle hardware and finish, and so that it can be compatible with your entry door hardware
Verified Purchase
1 found this review helpful
Aug 9, 2023
Excellent quality but did not fit my door. No way to mount properly without additional hardware to bolt on to 2x4 frame beneath stucco.
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Verified Purchase
Aug 9, 2023
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Verified Purchase
Aug 6, 2023
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Verified Purchase
Aug 3, 2023
Door received in good condition and was easy to install. Thank you.
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Verified Purchase
Jul 31, 2023
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Verified Purchase
Jul 26, 2023
Very good Screen door. I did have some issues with the metal mesh as it was bowed out away from the metal supports. But it is very well built & secure. Could have a few more of the one way bolts included with the shipment, would have been a great help.
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Verified Purchase
Jul 19, 2023
Your basic steel security door. You can tell the craftsmanship isn’t great. I installed two of these and the flanges that cover where the lock is were different and not uniform. The hinges on were off on one so I had to work them a little so the door would actually close. Plus, they must paint these in half a second because there were areas of the screen that weren’t painted. They are cheap screens, so don’t have high hopes and you will be pleased.
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Verified Purchase
Jul 19, 2023
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Verified Purchase
Jul 19, 2023
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Verified Purchase
Jul 12, 2023
Got no help loaded it picked out the door knob pkg and went to the register and then loaded into our vehicle ourselves. Nice door though
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Verified Purchase
Jul 12, 2023
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Verified Purchase
Jul 12, 2023
Door is great but hindge was a little tweeked. It would pop when you open door. I understand they weld thousands of these and they can't all be perfect but I was not going to uninstall and return for this annoying little problem. Looks nice though!