Customer Reviews for Unique Home Designs 36 in. x 80 in. Solstice Tan Surface Mount Steel Security Door with Insect Screen and Nickel Hardware

Internet #203029230

Model #IDR31000362145

  • Features a steel construction to withstand scratches
  • Delivers smooth performance with reversible handle
  • Exquisite design provides an intensified visual appeal

Customer Reviews

  • 20 Customer Reviews
  • 3.3 out of 5 stars overall
43% of customers recommended.
Overall Ratings
5star-icon(8)
4star-icon(3)
3star-icon(2)
2star-icon(1)
1star-icon(6)
Attribute Ratings
Appearance
4.9
EaseOfInstallation
3.6
Quality
2.4
Value
2.7
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Beautiful door really brings life to the house and curb appeal. We installed in 2 weeks ago and h...
Appearance :
5
Ease of installation :
3
Value :
3
Quality :
4
Beautiful door really brings life to the house and curb appeal. We installed in 2 weeks ago and have received numerous complaints. Cons: Be warned that if you are not a handy person the installation is difficult we had to get a professional to install and it took them a few hours. The door itself is very heavy and the screws it uses are large and need a special drill to install. For a security door its kind of flimsy the metal seems like it could be bent easily, the lock also can be broken into easily, and we got the mosquito type netting which can also be slit open easily. This is also a very pricey door. Pros: Appearance both from the inside and outside are stunning almost makes the price a little more bearable to handle. We were only able to suck up the price because we had a large gift card gifted to us. Although flimsy I still really appreciate the lock and key that comes with it. We also appreciated the installation video. We can finally have fresh air running through the house on those hot summer days!
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Costa Mesa, California
Rusted in less than a year
Appearance :
5
Ease of installation :
4
Value :
1
Quality :
1
It took forever to get the security door delivered from Home Depot (white solstice). We paid for the special order on Sept 8 2013, but they first delivered a door that had fallen off the truck and frame was bent in the corner. On November 26 2013 I finally took delivery of our door (but I think it was the same that they repackaged). So we had it installed in December 2013. I selected a door with a powder coating because it should provide complete protection (no pinhole) and should never peel off for years. However, it took less than 1 year to start seeing rusty spots, and now in January 2015 (1 year after installation) there are rusty spots everywhere and the coating is peeling off and falling on the entrance carpet. This is obviously a manufacturing problem, and I am going to try the manufacturer warranty. The original cost was $410. So my recommendation is STAY AWAY.
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Response from THD-CSMarch 3, 2015
Dear Valued Home Depot Customer, Unfortunately, all steel doors will rust. Proper manufacturing, preparation and powder coating will inhibit and delay it, but will NOT prevent it. Within a few miles of the ocean, all steel doors will begin showing rust in less than a year. Doors constructed from aluminum alloy that carry a lifetime, rust-free guarantee and are up to 6x stronger than steel are available at Home Depot.
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Rating provided by a verified purchaser
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Read this don’t buy it
As far as doors go it’s a good door it looks nice. They say that the lock and handle are now discontinued, they are not, all they have to do is order them from the manufacturer that they get the doors from but they say it’s discontinued the manufacturer says it is not discontinued they just have to order it and they will not if you buy this door you’ll never be able to replace the handle because for some unknown reason it’s too much for them to call and order another door lock for you they’re really jerks about this one
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Response from THD-CSMarch 18, 2020
"Dear Valued Home Depot Customer, Any missing, malfunctioning or defective parts will be replaced free of charge at Unique Home Designs' discretion based on the part(s) in question. These handles have not been discontinued."
Poor locks
Value :
3
Quality :
1
I’ve had this door for 5yrs. Live in Phoenix AZ so no rust has accumulated, however the locks have been replaced 3 times. Seems poor design, locks fall apart and don’t last long. You cannot purchase these locks at any place. Only Home Depot through special order so make sure you have a back up set of locks because it will fail. You will not have a security screen that will prevent intruders from coming in...and that’s the whole point of having a security screen right. Don’t recommend this product
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What a gorgeous door! Really elevates our entry. :)...
What a gorgeous door! Really elevates our entry. :)
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Nice quality, attractive, and does the job. Instructions were...
Nice quality, attractive, and does the job. Instructions were clear, easy to follow. Should include touchup paint, or at least an order form for it, since shipping and installation can cause scratches, especially on and around screws. I called the manufacturer, and they were kind enough to mail me a small bottle free of charge.
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3 Star Review
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Purchased the door on 3/28/19. Installed on 4/24/19. The guts inside the door handle broke 6/21/1...
Appearance :
4
Ease of installation :
4
Value :
4
Quality :
2
Purchased the door on 3/28/19. Installed on 4/24/19. The guts inside the door handle broke 6/21/19. Beautiful door that won't function for very long because of cheap door hardware that easily breaks.
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