I couldn't get the deadbolt to adjust- even though the...
I couldn't get the deadbolt to adjust- even though the package said it Was adjustable. Apparently it was boxed wrong. Had not been opened before i bought it. Not Home Depot's fault. Had to finish the job that day to keep home secure- purchased a Deadbolt elsewhere, due to late evening discovery of parts flaw. Spent too much time trying to figure out why it wouldn't work. Home Depot took the Deadbolt set back. They refunded the cost back to my card- with apology. They really do try to make things right when the parts are defective!
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Response from Hampton Products TeamOct 18, 2021
Hello, We are sorry to hear about your experience with our Universal Hardware Commercial 2-3/4 in. Single Cylinder Satin Chrome Heavy-Duty Industrial Deadbolt. We here at Hampton strive to provide the best product and customer support. We would love a chance to make things right and to restore your faith in our product!. Please call our Customer Care Team at 800-562-5625. One of our experts will gladly assist you.
Oct 17, 2021
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Aug 28, 2021
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Aug 28, 2021
Works great! Easy installation....
Works great! Easy installation.
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Jun 10, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
May 18, 2021
Was easy to install and worked perfectly at a very...
Was easy to install and worked perfectly at a very reasonable price.
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Verified Purchase
May 4, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Mar 20, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Jan 30, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Jan 29, 2021
Going on a door exposed to the weather. If...
Going on a door exposed to the weather. If it still works after this winter, I'll give it a better rating.
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Verified Purchase
Jan 10, 2021
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Verified Purchase
Dec 24, 2020
It is so easy to use it...
It is so easy to use it
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Verified Purchase
Nov 12, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from Hampton Products TeamNov 12, 2020
Hampton strives to provide the highest quality products to our consumers. We would like to hear more about your specific reason for a 1 star review and have the opportunity to restore your confidence in our product. Please contact our Hampton Care Team at www.hampton.care or give us a call at 1-800-562-5625 and we will address your concerns.
Verified Purchase
Nov 11, 2020
After our storage units were broken into twice in one...
After our storage units were broken into twice in one week and the heavy duty lock I put on did not hold the second time I had two of these installed, one up high and one down low as well as a commercial grade heavy duty handle that the locksmith provided. It hasn't been tested by burglars fortunately but I think they're going to have to take a sledgehammer to the door. With any luck our new security systems will mean it won't come to that.
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Verified Purchase
Aug 17, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Jul 24, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Jul 8, 2020
Good quality for the money.
Good quality for the money.
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DIY
Verified Purchase
Recommended
Jul 8, 2020
es muy buena...
es muy buena
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Verified Purchase
Jun 25, 2020
Easy to install. Solid, good quality...
Easy to install. Solid, good quality
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Verified Purchase
Jun 9, 2020
Universal it is!Replaced an old lock in a 60 year...
Universal it is!Replaced an old lock in a 60 year old home...nice fit with no probs.Smooth action and very tight.
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Verified Purchase
May 1, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Feb 18, 2020
Easy install on a steel shed door...
Easy install on a steel shed door
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Verified Purchase
Jan 7, 2020
Exact match and purpose for proper security ...
Exact match and purpose for proper security
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Verified Purchase
Jan 6, 2020
cheap lock
Bought it and returned. This lock cen be easly picked and drilled. If you need lock a closet go for it. It’s not for external doors.
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Response from Hampton Products TeamJan 6, 2020
We appreciate that you took the time review our Universal Commercial Deadbolt. The level of security each consumer elects to apply to each situation should be determined by their own evaluation of the environment and the value of what is being protected.
1 found this review helpful
Nov 5, 2019
I have a 2 inch thick iron door had problems...
I have a 2 inch thick iron door had problems finding a lock that would fit tried this store but didn't find any that fit my door had to purchase it online I'm very happy with it it serves it's purpose and feel secure it is a double cylinder deadbolt lock I love it my wife's loves it thank you