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Customer Reviews for Universal Tubs Rhode Diamond Series 5 ft. Left Pump Rectangular Drop-in Whirlpool and Air Bath Tub in White

Internet #204767160

Model #HD4860NDLX

  • Brilliant, easy to maintain, ultra white glossy finish
  • Dual whirlpool jetted tub with Diamond Series luxury features
  • Limited 10 Year Warranty against manufacturer defects

Customer Reviews

  • 4.9
    out of 84 reviews
  • 98% recommend this product
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Showing 1-30 of 84 reviews
The tub is everything we wanted, both in features &...
The tub is everything we wanted, both in features & quality! The only issue I had was that the toilet was part of the package deal, even though I had no use for that item & could not buy the tub separately. I would have rather paid a lesser amount & not had to purchase the toilet as part of the package. Overall, very pleased with the purchase.
by
  • Verified Purchase
We love this tub! The jets are adjustable and quiet...
We love this tub! The jets are adjustable and quiet when running. We had a contractor & electrician install it.
by
  • Verified Purchase
1 found this review helpful
just used it for first time tonight .it was a...
just used it for first time tonight .it was a complete bath addition and all aspect were completed today even a 43inch tv. a relaxing touch. a great investment .
by
  • Verified Purchase
2 found this review helpful
Very nice tub
It's a very nice tub. I like the generous sizing of the seat.
by
    • Recommended
    I would recommend
    It's been working well. I would recommend hiring a professional to install it.
    by
    Response from Universal Tubs SpecialistMar 15, 2021
    Hello ReneCarmen !

    We are really glad you liked the product and appreciate your feedback . We have a variety of other products within our catalog that we can offer you. Call us with any questions at (305)330-1146 email us @sales@swcorp.com.
      • Recommended
      1 found this review helpful
      The tub has renewed my life...
      The tub has renewed my life
      by
      • Verified Purchase
      1 found this review helpful
      The delivery went well and the installation except it needs a new motor the jets kept shutting do...
      The delivery went well and the installation except it needs a new motor the jets kept shutting down during the testing. It will be about 2 weeks to be delivered. It's been sitting in my bathroom for over a month, looks pretty but unusable for the moment. Actually the bath part works but the jets shut which is what I really wanted in the tub but they are unusable. I look forward to being able to use it once the new motor is installed.
      by
      Response from Universal Tubs SpecialistFeb 8, 2021
      Hello,

      We are very sorry to hear that you are not happy with our product. We offer a 100% satisfaction guarantee on all our products. Please contact us to help resolve any ongoing issues immediately.

      Contact us below so we can get started:

      arcs@swcorp.com

      877-249-2388


      Thank you for your patience and understanding,
      The Universal Tubs Team
      • Verified Purchase
      2 found this review helpful
      Works like it supposed to...
      Works like it supposed to
      by
      Response from Universal Tubs SpecialistFeb 8, 2021
      Hello,

      We are so glad to hear that you enjoy our product! We do not believe there is such a thing as "starting too soon" when it comes to taking care of your skin, so kudos to you for making it a priority. We would love to hear more about your experience.

      Contact us below:

      arcs@swcorp.com

      877-249-2388
      The Universal Tubs Team
      • Verified Purchase
      1 found this review helpful
      It works really well but had a pinhole leak at...
      It works really well but had a pinhole leak at one of the jet nozzle piping connections. It was obvious that it was not sealed correctly during manufacture because the purple Flux was not as noticeable as every other connection. A simple sealer fixed the issue. Other than that it is a nice tub. My father loves it and he is able to get washed properly now. His diabetes and Parkinsons was making bathing more difficult and this tub helps him a lot.
      by
      Response from Universal Tubs SpecialistDec 11, 2020
      Hello,

      We are so glad to hear that you enjoy our product! We do not believe there is such a thing as "starting too soon" when it comes to taking care of your skin, so kudos to you for making it a priority. We would love to hear more about your experience.

      Contact us below:

      arcs@swcorp.com

      877-249-2388

      The AccessTub Team
      • Verified Purchase
      3 found this review helpful
      Tub is an excellent product and a great value. Warning...this not an easy diy project. You need e...
      Tub is an excellent product and a great value. Warning...this not an easy diy project. You need electrician and plumber skills. If you have those skills you can save half the be price of advertised tubs doing it yourself.
      by
      Response from Universal Tubs SpecialistDec 11, 2020
      Hello,

      We are so glad to hear that you enjoy our product! We do not believe there is such a thing as "starting too soon" when it comes to taking care of your skin, so kudos to you for making it a priority. We would love to hear more about your experience.

      Contact us below:

      arcs@swcorp.com

      877-249-2388

      The AccessTub Team
      • Verified Purchase
      • Recommended
      4 found this review helpful
      Was exactly what we expected...
      Was exactly what we expected
      by
      • Verified Purchase
      Sure does feel good to get a good cleaning bath...
      Sure does feel good to get a good cleaning bath
      by
      • Verified Purchase
      3 found this review helpful
      Extraordinary Features, Simply love it!
      The arrangement worked out in a good way. The bath brings about the ideal result. Extra legroom is a major in addition to in light of the fact that the entryway doesn't disrupt everything when I open it.
      by
        • Recommended
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
        by
        • Verified Purchase
        2 found this review helpful
        Easy to install when measuring correctly ...
        Easy to install when measuring correctly
        by
        • Verified Purchase
        Best Tub Ever
        I knew the tub was big. Once it arrived it was huge. Everyone calls it a swimming pool. I am fine with that, I love it. Well worth the money.
        by
          • Recommended
          This thing is huge!! Very nice quality. Only con...
          This thing is huge!! Very nice quality. Only con is it takes a lot of water to fill it. We love it.
          by
          • Verified Purchase
          Great customer service. Big clean tub.
          Great customer service. Big clean tub.
          by
          • Verified Purchase
          • Recommended
          1 found this review helpful
          Haven't installed it yet but appears to be a very well built tub, as good a quality as those exp...
          Haven't installed it yet but appears to be a very well built tub, as good a quality as those expensive ones advertised on tv
          by
          • Verified Purchase
          • Recommended
          3 found this review helpful
          So far it looks good. It is going...
          So far it looks good. It is going in a house that is being built so it hasn't been installed yet. If anything negative comes up, I will update my review.
          by
          • Verified Purchase
          It very spacious for a tub with these exterior dimensions....
          It very spacious for a tub with these exterior dimensions. Because of the design the feet and shoulder space has been maximized. Two people fit very comfortably.
          by
          • Verified Purchase
          2 found this review helpful
          This tub has ample room for a nice relaxing bath.
          This tub has ample room for a nice relaxing bath.
          by
          • DIY
          • Verified Purchase
          • Recommended
          We purchased and installed this Universal Star Diamond whirlpool tub...
          We purchased and installed this Universal Star Diamond whirlpool tub in our newly re-modeled master bathroom and we absolutely love it! It's loaded with features with a price far below other brands we considered.I highly recommend it!
          by
          Response from Universal Tubs SpecialistDec 18, 2018
          Dear Customer,

          Thank you very much for your positive feedback regarding our Star Diamond Series 6 ft. Center Drain Rectangular Drop-in Whirlpool and Air Bath Tub in White. We are happy to know that you are pleased with this tub.

          We strive on producing the best quality of products for our customers. If you find it necessary, please contact our Tech Support Department in order to support you with any technical question. You can call us at 866-588-8008 or email info@universaltubs.com. We are available 8:30am – 6:00pm EST Monday thru Friday.

          We appreciate your business and look forward to hearing from you soon.

          Sincerely,

          Universal Tubs Team
          info@universaltubs.com
          • Verified Purchase
          1 found this review helpful
          Tub was in great condition and Home Depot associate was...
          Tub was in great condition and Home Depot associate was great help
          by
          Response from Universal Tubs SpecialistApr 13, 2018
          Hello Erick,

          Thank you for your feedback. We are glad to hear you are happy with your Beryl 5ft Acrylic Corner Drop-In Whirlpool Bathtub. We strive to produce the highest quality product for our customers. If you need to reach out to us please feel free to call us at 866-588-8008. We are available 8:30am – 6:00pm EST Monday thru Friday or email info@universaltubs.com.

          We appreciate your business and look forward to hearing from you soon.

          Thank you,

          Universal Tubs Team
          • Verified Purchase
          Bought this tub for a remodel project and it is...
          Bought this tub for a remodel project and it is terrific. We didn't want to mess with jets so this tub really fit the bill. Shipped quickly and is really deep, my Wife loves it!
          by
          Response from Universal Tubs SpecialistMar 22, 2018
          Hello William,

          Thank you for your feedback. We are glad to hear you are happy with your Malachite 5ft Center Drain Corner Whirlpool Bathtub. We strive to produce the highest quality product for our customers. If you need to reach out to us please feel free to call us at 866-588-8008. We are available 8:30am – 6:00pm EST Monday thru Friday or email info@anzzi.com.

          We appreciate your business and look forward to hearing from you soon.

          Thank you,

          La Famiglia ANZZI
          • Verified Purchase
          1 found this review helpful
          Incredible, we love having both air and jets. I don’t...
          Incredible, we love having both air and jets. I don’t think I would like the light but I do.
          by
          Response from Universal Tubs SpecialistMar 20, 2018
          Hello Home Depot Customer,

          Thank you for your feedback. We are glad to hear you are happy with your Sapphire Diamond Series 6ft Drop-In Whirlpool & Air Bathtub. We strive to produce the highest quality product for our customers. If you need to reach out to us please feel free to call us at 866-588-8008. We are available 8:30am – 6:00pm EST Monday thru Friday or email info@universaltubs.com.

          We appreciate your business and look forward to hearing from you soon.

          Thank you,
          Universal Tubs Team
          • Verified Purchase
          Love the tub. Had on old Jacuzzi that had yellowed...
          Love the tub. Had on old Jacuzzi that had yellowed over time and decided to upgrade and replace while doing some plumping work. Arrived perfectly on time and in perfect condition.Runs great but bit noisy.
          by
          Response from Universal Tubs SpecialistFeb 12, 2018
          Hello Tammy,
          Thank you for your feedback. We are glad to hear you are happy with your Sapphire 72" Drop-In Air Bathtub. We strive to produce the highest quality product for our customers. If you need to reach out to us please feel free to call us at 866-588-8008. We are opened 8:30am – 6:00pm EST Monday thru Friday or email info@universaltubs.com.
          We appreciate your business and look forward to hearing from you soon.

          Thank you,
          Universal Tubs Team
          • Verified Purchase
          1 found this review helpful
          Contemporary faucet with clean lines. This faucet does not disappoint in terms of quality and fun...
          Contemporary faucet with clean lines. This faucet does not disappoint in terms of quality and function. It works as described. It might be priced in slightly higher than other faucets but for a reason. The parts are made of quality materials and it would be highly unlikely to have any problems with this 3-piece faucet set.
          by
          Response from Universal Tubs SpecialistJan 29, 2018
          Hello Danny,

          Thank you for your feedback. We are glad to hear you are happy with your Magnum Series Deck-Mount Tub Faucet. We strive to produce the highest quality product for our customers. If you need to reach out to us please feel free to call us at 866-588-8008 (open from 8:30am – 6:00pm EST Monday thru Friday) or email us at info@universaltubs.com.

          Thank you,
          Universal Tub Team
            • Recommended
            5 Star Review
            Rating provided by a verified purchaser
            by
            Response from Universal Tubs SpecialistFeb 7, 2018
            Hello SF,
            Thank you for your feedback. We are glad to hear you are happy with your Malachite 5ft Center Drain Bathtub. We strive to produce the highest quality product for our customers. If you need to reach out to us please feel free to call us at 866-588-8008. We are opened 8:30am – 6:00pm EST Monday thru Friday or email info@universaltubs.com.
            We appreciate your business and look forward to hearing from you soon.

            Thank you,
            Universal Tubs Team
            • Verified Purchase
            Expectations
            This tub met our expectations. It is comfortable to recline ... I'm 5'4". Jets were AWESOME! Light was a bonus. We installed a kitchen sink faucet so we could have a sprayer attachment for the tub. The rubbed bronze looks great.
            by
            Response from Universal Tubs SpecialistFeb 7, 2018
            Hello SP,
            Thank you for your feedback. We are glad to hear you are happy with your Jasper Diamond 5ft Corner Whirlpool & Air Jetted Drop-In Bathtub. We strive to produce the highest quality product for our customers. If you need to reach out to us please feel free to call us at 866-588-8008. We are opened 8:30am – 6:00pm EST Monday thru Friday or email info@universaltubs.com.

            We appreciate your business and look forward to hearing from you soon.

            Thank you,
            Universal Tubs Team
              • Recommended
              Showing 1-30 of 84 reviews

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