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Customer Reviews for VELUX 14 in. Acrylic Dome Sun Tunnel Skylight with Flexible Tube and Pitched Flashing

Internet #202329733

Model #TMF 014 0000

Store SKU #703033

  • Pitched metal flashing offers optimum angle for light gathering
  • Flexible tubing bends around attic obstructions
  • Can be installed on sloped shingle roofs

Customer Reviews

  • 4.1
    out of 172 reviews
  • 76% recommend this product
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Showing 1-30 of 172 reviews
While the unit was fairly easy to install, the performance was lackluster. VELUX was absolutely n...
While the unit was fairly easy to install, the performance was lackluster. VELUX was absolutely no help. Thankfully, the basic unit was the same as the rigid tunnel, and the local Home Depot manager accepted the unit for exchange. I replaced it with a rigid tunnel. MUCH Better. The light kit was a challenge to install in the rigid tunnel, and I can imagine it would be a nightmare in the flex. Unless you simply have no other choice, I would avoid this product.
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Response from VELUXCustomerServiceTeamJun 26, 2018
I am happy that you were able to find a resolution to your sun tunnel installation. The one thing that concerns me is how VELUX was not helpful to you. VELUX strives on continued improvements in our products, customer service and how we conduct business with our dealers such as Home Depot. Please send a response to this forum or to our email: vcustomer.service@velux.com for further discussion. Thank you.
    Beam me up, Scotty
    I love our sun tunnels. And on moonlit nights, you can pretend to be on the starship Enterprise. I do need to know how to clean out the bugs. I say the review on why I am getting the bugs and understand what I need to do to stop the bugs. BUt how do I clean them out.
    by
      • Recommended
      Not so sure
      The tunnel lets in a lot of light, we have the 14" flexible, but I have some questions I can't find answers to which concern me. My first is, do these tunnels let in UVA radiation or is there some sort of coating on the product to block those harmful rays? Windows will block UVB but not UVA, and now that I have a hole in my ceiling letting in the sun I'm ultra concerned not only for my furniture and artwork but also my aging skin. I feel like I have to wear sunscreen indoors now. Also, at high noon in the summer the tunnel gets so hot that you can burn your fingers just touching it for a moment. This makes me so nervous about fires, is that a risk? You could literally fry an egg on this thing.
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      Response from CUSTOMER SERVICEApr 9, 2018
      The 14 inch Sun Tunnel is providing "reflected" light into your home and not direct light. The UV blockage rate of the VELUX Sun Tunnel system is between 99%-99.8% You should not experience any fading issues with your home furnishings or have concerns with your skin. The flexible Sun Tunnel is designed to install quickly and transfer daylight into the living space. The byproduct of having metal surfaces in the direct sunlight is heat. Therefore tunnel materials can be hot at times, but there is no risk of fire. Thank you for choosing VELUX for your home.
        Brings in the Light!
        I put two of these Sun Tunnels in a very dark hallway and it completely changed the entire feel of the area. It is now open and airy and the lights at night are great. I could not be happier, and I have a feeling there will be more Velux skylights in the future for me.
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          • Recommended
          Awesome natural light!
          We had three of these installed in our new home and we absolutely love them. We had them put in hallways and rooms with no windows and it is awesome to not have to turn lights on when entering these places during the day. I would highly recommend these to anyone!
          by
            • Recommended
            Beautiful sunlight!
            When it came time for a new roof, we had the Velux Sun Tunnel skylight installed and we absolutely love it! We now have sunlight coming into our dark kitchen all day long. We had an electrician install the Daylight Controller, but have never felt the need to close the skylight.
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              • Recommended
              Energy saving
              I made the right decision to replace a new Velux Sun Tunnel Skylihgt in the bathroom. We don't need to turn on the light during the daytime.
              by
                • Recommended
                Excave man
                Wow what a difference. Our cave bathroom is no longer. It lets in so much light (even on a full moon). Guests often ask how to turn off light and it’s actually natural light. It was the best thing we did for the remodel. Looking to put more in house to lighten up.
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                  • Recommended
                  I see the light
                  Got this when i got my roof redone and its really working out
                  by
                    • Recommended
                    Is not as bright as I thought it may make...
                    Is not as bright as I thought it may make my kitchen to be but it could be because of the roof position relative to the Sun. Overall a good product.
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                    • Verified Purchase
                    This item gives very little light. I expected it to...
                    This item gives very little light. I expected it to let in way more sunlight.
                    by
                    Response from VELUXCustomerServiceTeamFeb 2, 2018
                    I am sorry you are not enjoying your Sun Tunnel like you expected. The 14 inch Sun Tunnel will have an approximate light output of approximately 80 watts when the sun is at a 40 degree angle to the dome. It will have a bit higher output when the sun angle is increased. Please ensure that the flexible tubing is taught/tight so that you can achieve the maximum amount of reflective light that is possible. If you would like to speak to someone in our Technical Support Team about your particular issue, please dial 1-800-888-0361. Our Tech Team is available Monday-Thursday from 8am-7pm and on Friday's from 8am-5:30pm Eastern Time. Thank you for choosing Velux.
                    • Verified Purchase
                    4 Star Review
                    Rating provided by a verified purchaser
                    by
                    • Verified Purchase
                    Good product. Very happy....
                    Good product. Very happy.
                    by
                    • Verified Purchase
                    condensation problems during cold weather
                    we have 3 which were installed this summer. love the light, but this is our first winter with them and we've had condensation in and around the sun tunnels. there is water literally pooled up inside the tubes and we also had water dripping around the tubes during a brief warm up. we have a vaulted ceiling. not sure what the fix is, but our contractor has only suggested turning down the humidity which is already very low, about 20%.
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                    Response from Customer ServiceAug 27, 2020
                    We are happy to hear you are enjoying the natural daylight provided by your new VELUX Sun Tunnels! When VELUX Sun Tunnels are installed properly, they should not have condensation within the tunnel. The dead air space created within the tube is enough to insulate the installation from condensation issues. Just to note: No insulation should be added around the tubing within the attic space. While this seems counter-intuitive, adding insulation around the tubing will result in condensation.
                      the light is cold and blue
                      I'm so disappointed. The light feels cold and blue. We have a flexible aluminum tube. Is there some way to make the light warmer?
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                      Response from Business ServicesDec 27, 2017
                      Dear Customer, so sorry to hear that the light entering your living space through our SUN TUNNEL has a cold blue cast. There may be many reasons for the lower light emittance, such as there not being direct sun light in that area of your roof deck, and the tunnel being extremely long or having a lot of bend, Also, please make certain that the protective film has been removed from the Dome and interior of the tunnel, as this can create a blue hue to enter the room. If none of these issues exist, please contact our Technical Team at 1-800-888-0361, for further troubleshooting. Thank you for choosing VELUX!
                        My local Home Depot showed 3 of these units in...
                        My local Home Depot showed 3 of these units in stock. They were in large boxes and the store provided help in getting them into my car. My builder started installation and found that there were parts missing for one set. A critical part, it held the flex tube to the lens fixture. He took it back during his lunch break. As he completed the install, he noticed a 2" crack in the lens. I took the part back the day after our first exchange. It would have been easy to swap out the lens from the returned unit. But no, bright and early the returned unit had been shipped out. I waited in line for a harried clerk to find a replacement at another store 25 miles away. The local Home Depot did not offer to have a replacement part sent to me directly. Hence the fair rating.
                        by
                        Response from VELUXCustomerServiceTeamDec 14, 2017
                        I am sorry that you had such an experience with broken or missing parts. Please know that you can always call Velux Customer Service @ 1-800-888-3589 for assistance should a situation like this come up. We are more than happy to remedy the problem right over the phone. I hope that you will enjoy your Velux Sun Tunnel for many years to come!
                        • Verified Purchase
                        These are pretty easy to install, and what a difference...
                        These are pretty easy to install, and what a difference it has made to our breakfast area, that has always felt like eating in a closet. Now it's bright and inviting... LOVE IT!!
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                        • Verified Purchase
                        Absolutely love them.
                        Had one installed in each of the two bathrooms. I don't use the light during daylight hours. So much light comes through.
                        by
                          • Recommended
                          The tunnel lets in very little light....
                          The tunnel lets in very little light.
                          by
                          Response from VELUXCustomerServiceTeamSep 27, 2017
                          The amount of light that illuminates the SUN TUNNEL varies due to the position of the unit on your roof deck, the length of the tunnel, and how much bend there is in the tunnel in your attic space. Also, be certain to remove the protective film from the interior of the tunnel and dome. If you would like to discuss and/or troubleshoot your application, feel free to contact our Technical Team direct at 1-800-888-0361. Thank you for choosing VELUX!
                          • Verified Purchase
                          Very easy to install, did a wonderful job enhancing the...
                          Very easy to install, did a wonderful job enhancing the light in our dinning room. We bought 2 for a room that is 12' x 18' and they do a remarkable job!
                          by
                          • Verified Purchase
                          Easy, looks great, leak proof, built well ...
                          Easy, looks great, leak proof, built well
                          by
                          • Verified Purchase
                          I've probably installed a half dozen of these and the flex duct is so much easier and will bend a...
                          I've probably installed a half dozen of these and the flex duct is so much easier and will bend around wires and rafters in the attic if necessary, I can usually install one in 3 hours or so.
                          by
                          Response from VELUXCustomerServiceTeamAug 23, 2017
                          Hello, John. I'm glad to hear that you are happy with our flexible tube Sun Tunnels, but I hope that you will give our rigid tube Sun Tunnels another try! We recently improved our rigid tube installation system to be more efficient and less time-consuming with a Flexi Loc design. Previously, you had to use screws to assemble the tunnels, but now they connect together with the help of pre-drilled holes and tunnel clips. Thank you for being a VELUX customer!
                          • Verified Purchase
                          • Recommended
                          2 found this review helpful
                          Sun tunnel - Free light!
                          The Sun Tunnel is a tiny tube that brings light into a room, even on a dreary day.
                          by
                            • Recommended
                            Fantastc
                            Just installed this in a bathroom that doesn't have a window. It is so bright now, you would think the lights were on. Easy installtion. Make sure to pull the lining down so it is smooth inside the tunnel. Highly recommend.
                            by
                              • Recommended
                              1 found this review helpful
                              adds very nice natural light to our dark kitchen and...
                              adds very nice natural light to our dark kitchen and living room. soft look even during the brightest part of the day
                              by
                              • Verified Purchase
                              1 found this review helpful
                              5 Star Review
                              Rating provided by a verified purchaser
                              by
                              • Verified Purchase
                              1 found this review helpful
                              The skylight was very easy to install. Didn't come with...
                              The skylight was very easy to install. Didn't come with enough reflective tape to afiiix both the bottom and the top edges though. Overall, it's a good skylight. Clean looking, but the diffuser could stand to be a little more transparent, to allow for more light.
                              by
                              • Verified Purchase
                              1 found this review helpful
                              Easy to install. Daylight appears blueish at the diffuser as expected. Helps lighten up an otherw...
                              Easy to install. Daylight appears blueish at the diffuser as expected. Helps lighten up an otherwise dark area in a hallway.
                              by
                              • Verified Purchase
                              • Recommended
                              Bright real natural light
                              Lights up both kitchen and bath from dawn to dusk with bright natural light
                              by
                                • Recommended
                                Wonderful day and night
                                Our house was not very bright and this investment has paid off in everyway. The light filters in and makes our whole house happy. Before we got VELUX, I would have every light on in the house most of the day, now the sunlight and the moonlight that is filtered are both wonderful. Small investment with maximum return. I can not think of one complaint, not one!!!
                                by
                                  • Recommended
                                  Showing 1-30 of 172 reviews

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