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Customer Reviews for VIGO Bathroom Sink Pop-Up Drain with Overflow in Chrome

Internet #202863522

Model #VG16002CH

Store SKU #1001651339

  • Compatible with standard 1.75 inch sink drain hole
  • Ideal for vanity or undermount bathroom sinks with overflow
  • Includes two rubber seal rings, tailpiece and nut

Customer Reviews

  • 4.2
    out of 298 reviews
  • 77% recommend this product
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Showing 1-30 of 298 reviews
Really poorly designed
Looks great but terribly designed. The rubber seals are designed to seal against the threads which just pours water through because the water travels behind the seal along the threads. I had to use a ton of silicone to make it seal. As other people have mentioned, water sits on top and corrodes the pop up drain. Ours looks like this after 1 month.
by
Response from VIGO Customer Support TeamFeb 7, 2023
Hi Sean,

We are sad to hear of these issues you've been having with our product. We understand that leak issue has been resolved but please send photos of the finish issue on the top of the drain to jessp@vigoindustries.com so we can see and determine the best resolution. Please include your full name, phone number and physical shipping address in your email.

Regards,
Vigo Product Support VIGOMarketing
    1 found this review helpful
    Look great with VIGO faucet.
    So far they not only look great but work well.
    by
    Response from Product SupportNov 16, 2022
    Hi Rick & Mary! Thank you so much for your 5 star rating, review and for providing a great picture of your bathroom. It all looks wonderful together. Each piece complements the beauty of your bathroom. Warm Regards,
    • Verified Purchase
    • Recommended
    Bad news
    Needs a redesign. Doing a complete remodel and used the matt black. At the interface of the drain and sink The drain sticks up slightly and doesn't drain leaving a deposit around the drain after repeated uses and drying. See photo. The top is so flat that the water doesn't drain off and when it dries it leaves water deposits after repeated uses. This is on 5 sinks less than 4 month old. It's easily solved if you wipe the sink down after each use ... not convenient or what I had in mind as a 'improvement' with the remodel. Will need to replace. Unfortunately they are past the return date.
    by
    Response from VIGO Customer Support TeamAug 25, 2022
    Hi Remodel! Thank you for reaching out to us. Apologies but we cannot see the photos that you have shared and we would like you to send them via email to sf@vigoindustries.com so we can determine if the drain assemblies you purchased are defective or if your sinks are just not compatible with our drain. Please send the photos when you can. Warm Regards. - Jess, Vigo Product Support VIGOMarketing
      2 found this review helpful
      Great Looking sink!!! Fits perfect!
      I bought this item for my retirement home last Aug. I wasn't able to see it in its place till this April. Can't be happier with its appearance.
      by
      Response from Product SupportMay 26, 2022
      Just love the photo Jo Harris, Thank you so much for sharing. We are so happy to hear that you are loving the look of your new VIGO Bathroom Sink Pop Up Drain.
        • Recommended
        Love it!
        Really high guality! Arrived nicely packed and faucet was in its own dust bag! very happy with faucet and pop up drain!
        by
        Response from Product SupportSep 20, 2021
        We are so happy to hear that you are happy with your new VIGO Bathroom pop up drain. Thank you so much for the 5 stars!
        • Verified Purchase
        • Recommended
        Read the specs.
        Nice drain bought it to match my existing faucet... lone exception it's designed for a 1.75" PO..so the bevelled washer seal will prove to be very problematic...like in my case. I resolved the problem with a thin bead of plumber putty around opening and the gasket itself, plus I taped the threads and it worked out, no leaks. Other drains I've installed use a flat washer to seal waste area flow making the job much easier and less to think about.
        by
        Response from VIGO Customer Support TeamJun 7, 2021
        Hi Bill! So happy to hear that you are enjoying your VIGO Bathroom Pop Up Drain and that you were able to install. We really appreciate you taking the time to send over your review. VIGOMarketing
        • Verified Purchase
        • Recommended
        INSTALLED 1-2-3 ... and BEAUTIFUL!!!
        Purchased BOTH, the chrome AND brushed gold faucets + drains + 3-hole covers for separate bathrooms, because they looked SOOOOOO GOOD! I did a ton of searching before choosing VIGO®. Have not installed the chrome one yet (renovating), but included photos of my small guest bath. NOTE: Make SURE the installation hole in your vanity is large enough!!!! My vanity's middle hole (of 3) was not large enough, so I had my tile guy enlarge the vanity's 1" faucet hole to accommodate the VIGO® faucet's 1¼" main stem. WORTH IT!
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        Response from Product SupportMar 23, 2021
        Hello HappyCamper! We love your photo of your new VIGO Bathroom Pop up drain! Thank you for your five-star review and recommendation. We appreciate you for taking the time to share your experience with VIGO and we’re so glad that you are satisfied with your purchase, enjoy! Should you have any questions in the future please reach out directly to our specialized product support team by emailing sf@vigoindustries.com, and we will be more than happy to assist you. All the best - VIGO Product Support Team
        • Verified Purchase
        • Recommended
        Would buy again
        Our new Vigo drain stopper has only been in a couple of weeks now. It keeps the water in the sink when needed which was a big problem with my old sink plunger. Looks nice, too. Here it is with my new Vigo faucet.
        by
        Response from Product SupportJan 27, 2021
        Thank you so much for submitting the photos and allowing us to see how beautiful VIGO Pop up drain and faucet look. I am confident that you will continue to enjoy for many years to come.
        • Verified Purchase
        • Recommended
        Great looking
        I like it ..a little big I suppose but not a deal-breaker
        by
        Response from Customer ServiceJan 6, 2021
        Hello Dori, Thank you for sharing your photos with us of your VIGO Pop Up Drain. We love the look ! We appreciate your five star review and recommendation very much. We thank you for welcoming VIGO into your home, enjoy !
          • Recommended
          Great style and easy installation
          3 months in and we love the faucet. Looking to swap out other faucets.
          by
          Response from Customer ServiceDec 16, 2020
          Good Day, We love the photo of your VIGO Bathroom Sink and Pop Up Drain ! Thank you for your five star review and recommendation. We appreciate you for taking the time to share your experience with VIGO and we’re so glad that you are satisfied with your purchase, enjoy !
          • Verified Purchase
          • Recommended
          Good Product - Take Your Time With Install
          Good product. It is well made and operates well. Installation was easy taking care to ensure overflow holes line up by keeping Vigo logo aligned. After installing there was a very small leak or seepage. Instructions say do not over tighten so thinking I might have I backed the nut off slightly and the seepage turned into a full leak. I then siliconed between the drain and the sink. Some reduction, but still seepage. I contacted Vigo online with details of the sink and drain and two days later received a reply stating that since I had a vessel sink I should have a different drain - one without an overflow. When I advised them that my sink had an overflow they confirmed I had the right drain and asked for photos which I sent. They replied with the photos marked showing where I should apply silicon - between the nut and the washer. I went one step farther and applied silicon between the soft plastic seal and the sink as well. I retightened the nut to the point that I would really have to apply pressure to tighten it further. It worked. It took some time but it really is a smooth functioning, good looking pop-up. Highly recommend applying silicon to every intersection of sink, washers and nuts from the start.
          by
          Response from VIGO Customer Support TeamApr 13, 2020
          Thank you VIGOMarketing
          • Verified Purchase
          • Recommended
          Nice clean look.
          Had a plumber install this single handle VIGO fixture about a month ago. Works great, and looks good.
          by
          • Verified Purchase
          • Recommended
          Time will tell about the durability and quality of this fixture. At first glance, it looks solid...
          Time will tell about the durability and quality of this fixture. At first glance, it looks solid and highly functional.
          by
          • Verified Purchase
          • Recommended
          We bought this for our spare bathroom sink. We just had it installed this week. It exceeds our ex...
          We bought this for our spare bathroom sink. We just had it installed this week. It exceeds our expectations.
          by
          • Verified Purchase
          • Recommended
          For the first time I decided to get a pop up drain that functions by pushing it in the bottom of ...
          For the first time I decided to get a pop up drain that functions by pushing it in the bottom of the sink. The other style has always given problems so I wanted to try a different style. The installation process was much simpler. It has been installed for a month and has worked just fine. The pop up space is large so the water goes down the drain very very well. It is noisy but the water goes down very well so I don’t mind that it is noisy more than any other drain that I had before. My new sinks are deeper, my cabinets are taller, therefore the drain pipes are longer—so that may explain it being noisier. The chrome finish is nice and there was a plastic cap over it to protect during shipping and install. The entire drain is sturdy metal and not plastic.
          by
            • Recommended
            2 found this review helpful
            Very pretty and compliments my Vigo faucet and new sink. It's diameter is larger than envisioned ...
            Very pretty and compliments my Vigo faucet and new sink. It's diameter is larger than envisioned but looks good. The installation needs to be precise - the top screws on and the logo was sideways the first time. I love how easy it is to use, I'll never go back to traditional drain plugs again.
            by
              • Recommended
              2 found this review helpful
              Looks beautiful and works great!
              Looks beautiful and works great!
              by
              Response from VIGO Customer Support TeamJun 6, 2018
              Thank you for your feedback Valentinelady & thank you for choosing VIGO! VIGOMarketing
              • Verified Purchase
              • Recommended
              2 found this review helpful
              We used this item to finish off the remodel project of our bathroom vanity. Thus equipped, it has...
              We used this item to finish off the remodel project of our bathroom vanity. Thus equipped, it has gained quite a number of favorable comments from our visitors! The assembly was a straightforward plumbing job. No issues there. The rubbed bronze finish is quite attractive. This matches the innovative tap and the rubbed bronze ring on which the bowl rests (not visible in picture). Pressing the drain pops it down and locks it in position when you want to keep the water in the bowl. Pressing it again will release it, so the water drains. it works as advertized, so we are happy with our purchase. it perfectly complements our remodeled bathroom! We easily ordered this item online and picked up at the friendly customer service of our local Home Depot.
              by
              • Verified Purchase
              • Recommended
              Easy to install and great quality. I like how the top chrome was protected with a film to ensure there are no scratches. Bought online and picked up in the store was really easy too.
              by
              • Verified Purchase
              Easy to installand looks great.
              by
              • Verified Purchase
              by
              • Verified Purchase
              Looks great in our bowl sinks. It was installed today & the fit was good .
              by
              • Verified Purchase
              by
              • Verified Purchase
              Working good
              This was installed when we bought the house but it works good
              by
              • Verified Purchase
              Don’t Bother
              Matches the faucet in chrome. Worked a few times, now doesn’t always stay closed. Have to exchange, then get in plumber to remove and put in new one (more expense). This is the second pop up by Vigo that didn’t work properly.
              by
              Response from VIGO Customer Support TeamJan 25, 2024
              Hi Viv G,

              We are sorry to hear of this issue you are having with the Pop-up drain. We are confident that we can resolve this issue without a plumber and ask that you send a short 5-10 second video showing the issue to jessp@vigoindustries.com. In your email, please include the complete model number of the product, your full name, phone number, physical shipping address, and a short description of the problem.

              Regards,
              VIGO Product Support VIGOMarketing
              • Verified Purchase
              by
              • Verified Purchase
              Water spots, doesn’t last
              The satin nickel shows water spots and it didn’t even last a year before it stopped functioning. The drain got stuck in the closed position, luckily I could unscrew the top to drain the water.
              by
              Response from VIGO Customer Support TeamNov 2, 2023
              Dear Valued Customer,

              It is regrettable to hear that you are having these issues with the Pop-up Drain and faucet, and we would like to help fix them. Kindly send a short 5-10 second video showing the problems to jessp@vigoindustries.com and in your email, please include the complete model number, your full name, phone number, physical shipping address, and a short description of the problems.

              Warm Regards,
              VIGO Product Support VIGOMarketing
                Very nicely designed
                by
                • Verified Purchase
                Didn't fit my type of sink
                by
                Response from VIGO Customer Support TeamSep 28, 2023
                Hello Valued Customer,

                We are sorry to learn that the pop-up drain with Overflow didn't fit your particular type of sink. We would love to understand why it didn't fit and if we are able to assist you with anything.

                Please email JessP@vigoindustries.com so we may review what happened.

                Best regards,
                Vigo Product Support VIGOMarketing
                • Verified Purchase
                Worked as expected. No issues. Looks great.
                by
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