This is the second Vigo shower door that I have purchased. I didn't install the fiberglass pan. We had a little issue with the plumb of the wall and couldn't get the door to close properly. We ended up removing one of plastic seal strips from one of the fixed glass panels and silicone caulked the glass to the tile. Door closes perfect. Love the magnetic seal on the door.
by
Response from Product SupportAug 8, 2022
Hi Remain nameless,
Thank you for taking the time to leave your review! I am glad that you are satisfied with the VIGO Piedmont Frameless Neo-Angle
As the manufacturer, we are committed to supplying consumers with a quality product that delivers the expected performance. Thank you for your feedback and for being a loyal VIGO Industries customer!
Verified Purchase
Recommended
Customer review from vigoindustries.com
Dec 18, 2021
Beautiful!
My installer just finished the renovation of our ensuite bath and the Vigo shower is a beautiful central feature! It’s very good quality, feeling very solid and looks great! It gives a spacious feel to a small bathroom.
by
Response from Product SupportDec 22, 2021
Thank you for sharing your photos Nonnie! We appreciate you taking the time to share your experience with VIGO. We take pride in knowing our customers are happy with their VIGO Piedmont Frameless Shower Enclosure.
Recommended
Customer review from vigoindustries.com
Aug 29, 2021
Quality Product; Not Easy to Install
While we were impressed with the heft and look of the VIGA shower stall, we were a little daunted by the installation, which we attempted to do ourselves. It took a couple of tries to get it right. We've been using the shower for a few weeks now, and I really like it. It is perfect for our very small, log cabin bathroom.
by
Response from Product SupportSep 1, 2021
Hi MJazz, Thank you very much for your 5-star review of your new VIGO Piedmont Frameless Shower Enclosure. At VIGO, we strive to provide the highest quality, design, and product experience; we are confident you will continue to love your VIGO unit for years to come.
Verified Purchase
Recommended
Customer review from vigoindustries.com
Sep 4, 2018
Looks good after Installation
The product is well made and the quality of parts are good. Some damage to seals related to the packaging. Replacements seals have been shipped
The installation is challenging especially when installing the door and alignment to reduce or eliminate leaks . Recommend 2-3 people to assist with a vacuum suction cup . Vigo needs to improve written instructions / illustrations and provide a video (you tube) with detailed instruction for DIY installation
.
by
Recommended
Customer review from vigoindustries.com
Dec 5, 2017
Quality glass and sturdy design
After researching several options, I landed on the Vigo, and could not be happier. Strong design, very heavy duty glass, assembly was smooth.
by
Verified Purchase
Recommended
Customer review from vigoindustries.com
Oct 24, 2017
Easy to install and very nice looking bathtub ...
Easy to install and very nice looking bathtub
by
Verified Purchase
1 found this review helpful
Feb 7, 2015
Best Neo angle shower enclosure available
The quality of the materials and the overall product is excellent. Very well made parts and high quality 1/8 in glass. The only part I would complain about is the difficulty getting it installed perfectly. Im a contractor and am not new to this sort of thing. But overall installation took about an hour and a half. Then another hour to adjust and tweak everything to get a perfect seal and so the door opens and closes properly. For most individuals I would consider hiring someone. If your mechanical then just take your time and be patient. Its worth the work in the end. Overall nice product.
by
Verified Purchase
Customer review from vigoindustries.com
Feb 5, 2015
Nice product looks great
The quality of the materials and the overall product is excellent. Very well made parts and high quality 1/8 in glass. The only part I would complain about is the difficulty getting it installed perfectly. Im a contractor and am not new to this sort of thing. But overall installation took about an hour and a half. Then another hour to adjust and tweak everything to get a perfect seal and so the door opens and closes properly. For most individuals I would consider hiring someone. If your mechanical then just take your time and be patient. Its worth the work in the end. Overall nice product.
by
Customer review from vigoindustries.com
Apr 24, 2024
Heavy duty
The 3/8 glass is a great selling point for the product. Although it is heavy to install
by
Recommended
Customer review from vigoindustries.com
Jun 23, 2022
by
Verified Purchase
Apr 19, 2022
by
Verified Purchase
Jun 25, 2021
The glass is very thick, 3/8 , hardware is heavy...
The glass is very thick, 3/8 , hardware is heavy duty. Haven’t finished installing yet, so don’t know how well seals work. I DO wish VIGO would treat the glass to prevent water spots.
by
Response from VIGO Customer Support TeamJun 28, 2021
Hi Janice, Thank you so much for the 5-star review! We are so excited to hear you are enjoying the superb quality of the VIGO Piedmont Frameless Shower Enclosure enough to share a VIGO shower door review.
Verified Purchase
Oct 9, 2020
Very nice looking enclosure
This enclosure is recommended to be installed by a professional. DIY'ers can get it done, but the level of effort and mounting of heavy glass is not for a first time installer. Finished product will not look like the advertisement pics, there are flexible clear plastic seals that keep water inside, and they are not shown on the web pages. Even with that, the quality of the glass is exceptional. I had issues with the hinges which took 2 weeks of emails and pictures to get resolved. New hinges are on the way, so this review may need to be updated. If I were to install one of these again, the first item to look at would be the hinges and ensure that they match in angle to the 135 degrees of the shower base. I believe my issue was a one off manufacturing error, and VIGO has been very courteous during the whole time. Tech support is in USA and real people answer when you call (East Coast hours).
by
Response from Product Support/BGOct 9, 2020
Thank you for your kind words. We appreciate you for taking the time to share your experience with VIGO and we’re glad that you are satisfied with your purchase! At VIGO we strive to provide customers with THE IDEAL EVERYDAY.
Verified Purchase
Recommended
Customer review from vigoindustries.com
Aug 16, 2020
Piedmont shower
The shower is beautiful. Installation wasn’t impossible but wasn’t easy. The instructions may have well been written in gibberish.
by
Response from VIGO Customer Support TeamSep 24, 2020
Thank you for your kind words. We appreciate you for taking the time to share your experience with VIGO and we’re glad that you are satisfied with your purchase! At VIGO we strive to provide customers with THE IDEAL EVERYDAY.
Verified Purchase
Recommended
Customer review from homedepot.ca
Jun 22, 2020
outstanding look
looks great, no problems so far; 2 months after insall
by
Response from Product SupportJun 22, 2020
Thank you for the positive review. If you are needing assistance, please contact our product support team at 866-591-7792, option 2.
Verified Purchase
Recommended
Customer review from vigoindustries.com
Oct 30, 2018
Great way to update your bathroom
Best way to update a tired old bathroom. The glass is thick and strong and also the attached towel bar/ handle is a nice feature. Love the product. Product was very well packaged and no damage to glass.
by
Recommended
Customer review from vigoindustries.com
Aug 18, 2018
This shower is beautiful and was what we wanted at a fair price point, however, I've had quite a ...
This shower is beautiful and was what we wanted at a fair price point, however, I've had quite a few problems with it.
First, when installing the plastic trim (to prevent leaks), the door trim was on backwards, so my plumber slid off the trim and as he did a large splinter of glass came with it. I was pretty surprised that it happened, the glass hadn't been misused or anything, and he wasn't ripping it off, I was standing right there as he carefully slid off the trim. I contacted VIGO customer service via email, no reply. Since the sliver is covered by the plastic corner trim, I decided to shrug it off, you can't see it unless I point it out.
For a few showers, this thing was leak proof, but suddenly there is water getting through. NOTHING has changed. NOTHING. The leaks are coming from the bottom door hinges, which are covered by the plastic trim, but water is still leaking out. I don't know what else to do to fix it because it looks like it's covered, so now I have to call my plumber out here to look at it.
This shower is really nice looking and if I didn't have these problems, I would have rated this item 5 stars and would certainly recommend to any friends looking to makeover their shower.
by
Response from VIGO Customer Support TeamAug 21, 2018
Hi Daniellaella, We are so sorry to hear that you are experiencing an issue and would love the opportunity to troubleshoot with you. Can you please email pictures of the leaking area to support@vigoindustries.com and reference: HENDO in the subject line.
2 found this review helpful
Apr 11, 2018
Installation instructions very poor. You really need to be an expert to install not for average h...
Installation instructions very poor. You really need to be an expert to install not for average homeowner.
by
Verified Purchase
Recommended
Apr 10, 2018
Looks great - a little tight if you drop the soap; contractor installed it without complaint
Looks great - a little tight if you drop the soap; contractor installed it without complaint
by
Verified Purchase
Recommended
Mar 18, 2018
Great Product
Looks great in a small bathroom. Well packaged for shipping. High quality components and thoughtfully designed to provide a tight seal at base, walls and door. A level base is critical before installing glass panels. Very satisfied with the shower enclosure.
by
Recommended
Customer review from vigoindustries.com
Jan 11, 2018
Really a quality shower glass.
It is a beautiful glass neoangle. I suggest a professional installation if possible,
by
Verified Purchase
Recommended
Customer review from vigoindustries.com
Jul 9, 2017
Nice Product. Looks Great
I bought this to replace an inferior shower that a previous owner had installed. I liked the look of the frameless, minimal enclosure. I also wanted a better quality base. The previous one was a flimsy fiberglass. This pan is a bright, glossy white plastic, much more solid than others I had seen. It will look great with tile. I also think it will be fairly easy to maintain. I am currently in the process of installation and so far no problems. I was even able to go up a size and use the 38" model instead of the previous 36" (Vigo makes both sizes).
by
Verified Purchase
Customer review from vigoindustries.com
Apr 24, 2017
seems to be well made
I bought this two months ago and am now installing. Not done yet but everything seems to be going as planned
by
Recommended
Customer review from vigoindustries.com
Jun 28, 2016
Quality Product - Installation Requires Attention to Details
Excellent quality product. Pay close attention to the layout of the channels on the shower pan and level the glass panels carefully. The challenge is in getting the door to align and close properly with the magnetic strips in place.
by
Recommended
Feb 8, 2016
Great item and great support !
So I bought this item 2 years ago. I wasn't ready for installation until two months ago. Everything was going smoothly until I noticed I had a blemish on one of the pieces of weather stripping. I contacted Vigo and and Christian got right back to me and said no problem we can replace that for you even though the warranty time had expired...So great support if needed, looking forward to finishing installation after I get my replacement seal. Really nice and important to know that in addition to being a really nice product the support if needed is there. Photo shows installation almost complete Thanks
by
Customer review from vigoindustries.com
Nov 25, 2015
Good quality
Complete package with base easy to install looks great!
by
Customer review from vigoindustries.com
Nov 2, 2015
Vigo neo-angle
Excellent shower unit.my contractor said its better than Delta units that he usually installs. Hinges are well made and the base and walls are excellent. A little difficult to install but well worth it.
by
Verified Purchase
Customer review from vigoindustries.com
Oct 16, 2015
Love the shower, EXCEPT the glass shower door hangs too low and keeps hitting against the THRESHOLD. Bummer
Love the shower, EXCEPT the glass shower door hangs too low and keeps hitting against the THRESHOLD. Really don't know how to fix it. Will call the manufacturer to see what can be done. I have tried using a hexagon wrench to loosen the hinges, pull the door up, then tighten the hinges again. Nominally helps.
by
Recommended
Apr 18, 2015
Great customer care team
I purchased this enclosure 6 month ago for bathroom remodel but started install it a week ago (busy is always an excuse). Unfortunately one of side panel was broken when I installed it in half when lean to the wall. Customers service Stephen took great care of my case and Vigo company agreed to ship me a replacement panel. Although I could argue that I don't know the reason it got broken since it broke its self but they decided to send me a new one as the team's curtsey. The team deserve a 5 star rating but I saved one because unknown broken reason.
by
Customer review from vigoindustries.com
Mar 30, 2015
Beautiful clean lines
I haven't installed the doors yet, but they are beautiful! I have been multiple pictures of them (and other doors) and these are by far the prettiest!