Now that it’s put together I really love it! It took a few hours to get it put together and it wa...
Now that it’s put together I really love it! It took a few hours to get it put together and it was frustrating at times. For the price, I’m not going to complain too much about that. It definitely has the look that I wanted and I have received several compliments on it. Very happy with purchase!
The first issue is the massive use of styrofoam in the box. Enough to fill 5 large trash bags. Little bits of styrofoam dust and strings had to be wiped off all the pieces. We decided to unload the pieces from the car so as not to totally mess the house. The second issue becomes apparent as you attempt to line up all wooden dowels, camlocks & screws. Bad machining and warping of panels made half the camlocks unusable. Hours of work was done with clamps and epoxy to finish the unit. Third, the paint job was marred, scratched & bubbling up at points. I thought long and hard about dumping the entire project at the front door of Home Depot to make my point. That would have just affected some poor schmuck worker. This is the result of corrupt corporate culture- fast, cheap, shoddy crap for a lot of money.
Response from Walker EdisonMay 22, 2020
Hello and thank you for your feedback! Our team is constantly trying to improve our products and hearing from our customers helps us with that goal. We are sorry to hear about your experience with our product. If you require replacement parts or help in assembly please feel free to give our customer service a call at 877-203-2917. Thank you!
4 people found this helpful
Sep 17, 2019
The buffet arrived early, delivered to our door and there was no damage. Instructions were easy t...
The buffet arrived early, delivered to our door and there was no damage.
Instructions were easy to follow, all the pieces were clearly labelled.
We have some experience putting furniture together. It did take some time, we spent 3-4 hours (2 of us).
Patience and organization is key.
We're very happy with the finished product.
So cute and handy for surface and storage ! Was concerned about putting it together and when I me...
So cute and handy for surface and storage ! Was concerned about putting it together and when I mentionaed this to the customer service agent at Home Depot she offered to have her team assemble it for me! They did a great job and helped me out to the truck with it.
I am so please with the way it looks in my dining area. And just in time for the holidays
Thanks Home Depot Pecos in Las Vegas your team gets 5 stars and so does this lovely piece of furniture.
Assembly took awhile but the instructions were very good. ...
Assembly took awhile but the instructions were very good. All pieces and hardware were clearly marked and pre-drilled holes lined up perfectly. We are very happy and pleased with our purchase. If I could add a suggestion, a small tube or bottle of touch-up paint would be nice.