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Customer Reviews for Waterboss 22,000-Grain City Water Softener System

Internet #100577898

Model #950

Store SKU #210814

  • Compact designed softener system to save decor
  • Eliminates the taste and odor of chlorine
  • Includes DVD for easy installation

Customer Reviews

  • 4.1
    out of 729 reviews
  • 72% recommend this product
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Showing 1-10 of 729 reviews
We are pleased with the Waterboss 900 which replaced our 20 year old Waterboss 350. The only pro...
We are pleased with the Waterboss 900 which replaced our 20 year old Waterboss 350. The only problem we had was hoses do not come with the product and we did not know this until the unit arrived. Our old hoses did not work. We called Waterboss and they told us to go to our local hardware store and get the hoses. Our local hardware store is 70 miles away by either plane or boat in Juneau, Alaska. None of the hardware stores in Juneau, and we called 4, had the proper hoses. It took us days to patch together pieces that would finally work. (Rube Goldberg would be proud, but it long and very unwieldly) It would help if Waterboss either carried the necessary hoses or at least let us know ahead of time what we would needed to purchase to get the unit to work when it arrived.
by Spike
    • Recommended Product
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by HomeDepotCustomer
      Actually i have been seeing intermittent E1, waiting to happen...
      Actually i have been seeing intermittent E1, waiting to happen again just to take a video and go return it to the store!
      by Mayk
        Uses much less salt than our previous water softener...
        Uses much less salt than our previous water softener
        by HomeDepotCustomer
          Works Great, When it Works
          The first one broke down completely after just a couple months, I didn't bother with Waterboss, I took it back to Home Depot and they were kind enough to swap it out for a new replacement, I've had this one about 4 years and have had to repair it at least 5 times. Under the 3 year warranty they would send me a zip-loc baggie of parts or sometimes a real packaged part and cryptic instructions to install the parts and hope it works. Support is about 50 / 50. Sometimes you'll get someone that seems to care and sometimes you'll get someone that talks to you like you're bothering them. Now that I'm out of the 3-year warranty, it quit again and I paid $94 for a box of parts that fixed it for about 4 weeks. I'm done with it. I'm going to saw it off and buy a different brand. You get what you pay for. I went cheap and got cheap.
          by Mark
            Was installed on July 4. Very pleased....
            Was installed on July 4. Very pleased.
            by HomeDepotCustomer
              fittings would have been nice...
              fittings would have been nice
              by JOHN
                Rating provided by a verified purchaser...
                Rating provided by a verified purchaser
                by HomeDepotCustomer
                  Easy install - working great
                  Easy install - working great
                  by HomeDepotCustomer
                    • Recommended Product
                    by Vw
                      Showing 1-10 of 729 reviews