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Customer Reviews for Waterboss 36,400-Grain Water Softener System

Internet #100206494

Model #900

Store SKU #143217

  • Features a safety shut-off system for safe operation
  • High-efficiency design helps conserve water and salt
  • Consumer-friendly controller for easy use

Customer Reviews

  • 4.1
    out of 799 reviews
  • 71% recommend this product
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Showing 1-30 of 799 reviews
Working well so I give 5 stars...
Working well so I give 5 stars
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  • Verified Purchase
Works as detailed in description. Easy install.
Works as detailed in description. Easy install.
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  • DIY
  • Verified Purchase
  • Recommended
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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  • Verified Purchase
by
    My Brother-in-law and I installed my WaterBoss Model 900 Water Softener on 6-19-21 & it is workin...
    My Brother-in-law and I installed my WaterBoss Model 900 Water Softener on 6-19-21 & it is working well.
    by
    • Verified Purchase
    • Recommended
    The water boss was a pretty simple installation after some...
    The water boss was a pretty simple installation after some piping changes from the old unit. After setting up & putting in the salt, the unit regenerated & we were on our way to soft water.
    by
    • Verified Purchase
    Easy installation and is working good....
    Easy installation and is working good.
    by
    • Verified Purchase
    Replaced an existing Waterboss unit. Setup was easy and it functions well.
    Replaced an existing Waterboss unit. Setup was easy and it functions well.
    by
    • Verified Purchase
    • Recommended
    Fit and function are just right!
    Fit and function are just right!
    by
    • Verified Purchase
    • Recommended
    would recommend to anyone....
    would recommend to anyone.
    by
    • Verified Purchase
    Bought it in 2019
    Not even 3 years no water pressure Checked injector Motor works okay no water flow must be clogged This thing isn't worth it, but there's a lot of videos on the internet to fix it I don't have time to play with this thing Get a Ruud
    by
      It was dommage I returned it. I never got to...
      It was dommage I returned it. I never got to use it. Thanks
      by
      • Verified Purchase
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
      by
      • Verified Purchase
      I just replaced my softener with an exact one just...
      I just replaced my softener with an exact one just like it. The old one functioned just great. I fully expect the new one to work as well.
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      • Verified Purchase
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
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      • Verified Purchase
      DO NOT PURCHASE!
      I have had my Water Boss 950 for about 4 years. I have had to repair it 3 times and finally it has just stopped making soft water. As a retired machinist who has made mechanical equipment all of my life, I can say that is the worst designed things I have ever seen. It is simply NOT WORTH BUYING!!!
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        1 found this review helpful
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
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        • Verified Purchase
        From prior experience, we judge Waterboss to be an excellent/superior water softener. We enjoyed ...
        From prior experience, we judge Waterboss to be an excellent/superior water softener. We enjoyed 28 hassle-free years with a Waterboss ProSeries unit. This model 900 is very recognizable physically and functionally to the ProSeries but has the higher, 36,400-gr, capacity. Certainly, the mechanism and programing have evolved over the earlier unit, as you would expect. There was only one install issue, and that was the 900 having 1" threaded water input and output connections, vice the 3/4" threaded of the ProSeries. In our installation this required the flexible connectors to be 3/4" on one end (house) and 1" on the other (900)... and HD doesn't stock these in the store. However, they do have them available online and in different lengths - purchased the Eastman Corrugated Stainless Steel Water Connector. After one month in service, the 900 is performing to expectations.
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        • Verified Purchase
        • Recommended
        1 found this review helpful
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
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        • Verified Purchase
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
        by
        • Verified Purchase
        Ease of installation was appreciated. Set up a snap
        Ease of installation was appreciated. Set up a snap
        by
        • Verified Purchase
        • Recommended
        7 years and still working great in San Diego CA.
        I just happened to notice an ad for the waterboss and decided to write a review because mine is still working great. I installed it myself about 7 years ago. I use potassium in it rather than salt. I don't have any chlorine smell from any of the faucets because it prefilters it out. No scale or calcium crud on any faucets as previously from hard water. My neighbor had a plumber friend install one for him about 8 years ago. He was the guinea pig. It worked great for him and his has been working all this time trouble free. If mine goes bad I would buy another of the exact same one.
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          • Recommended
          Rating provided by a verified purchaser...
          Rating provided by a verified purchaser
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          • Verified Purchase
          Works as advertised. Installation was easy with Sharkbite fittings (I...
          Works as advertised. Installation was easy with Sharkbite fittings (I had a loop of piping already installed, ready for a softener). The two ports on the Waterboss are 1" FIP, male threads.
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          • Verified Purchase
          This is the 2nd waterboss I have owned. The...
          This is the 2nd waterboss I have owned. The first one was in a home I have sold. It served me well for over 12 years. This new one is performing as advertised and as I had believed it would. Would definitely recommend.
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          • Verified Purchase
          Rating provided by a verified purchaser...
          Rating provided by a verified purchaser
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          • Verified Purchase
          Rating provided by a verified purchaser...
          Rating provided by a verified purchaser
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          • Verified Purchase
          This unit replaced the one that originally was installed when...
          This unit replaced the one that originally was installed when the house was built in 2012. I ordered this one as it was the same, exact model. Hence, I did not need any plumbing changes, and the installation went flawless. This achieved my expectations and I have soft water again.
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          • Verified Purchase
          Easy to install. Good fit. Had to contact customer service...
          Easy to install. Good fit. Had to contact customer service to help me with programming the onboard computer. All is well.
          by
          • Verified Purchase
          I really like my new water Boss, the delivery was...
          I really like my new water Boss, the delivery was a problem, shipped to wrong address, was a long time getting it!
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          • Verified Purchase
          Showing 1-30 of 799 reviews