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Customer Reviews for Whirlpool 2.1 cu. ft. Over the Range Microwave in Black Stainless

Internet #311192968

Model #WMH54521JV

Store SKU #1004695954

  • Take out the guesswork with sensors that track cooking progress
  • Clean the controls as easily as you use them
  • Resists fingerprints and smudges with steel that's easy to clean

Customer Reviews

  • 4.5
    out of 540 reviews
  • 88% recommend this product
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Showing 1-30 of 540 reviews
This microwave performs as promised. I did, however, end...
This microwave performs as promised. I did, however, end up purchasing a different, low profile microwave and giving this one to my son because after using it for a month, the size of it it felt too cumbersome and intrusive with it's full swinging door.
by
  • Verified Purchase
Good looking Microwave
[This review was collected as part of a promotion.] I bought this Microwave less than a month ago with other appliances and it is doing great.
by
    • Recommended
    Great microwave!
    [This review was collected as part of a promotion.] We purchased it almost a month ago and love it! Great features and everything works great! Good capacity and performance!
    by
      • Recommended
      Looks great. Sleek design
      [This review was collected as part of a promotion.] Clean design. Like the hidden door handle. Cooks and heats food a lot faster than previous microwaves.
      by
        • Recommended
        Awesome
        [This review was collected as part of a promotion.] Love this microwave! Replaced a Samsung….can’t tell you how awesome this microwave is. Easy to use plus it does exactly what it says it will. Senses what is in there and cooks appropriate time. Can’t say enough good!
        by
          • Recommended
          Love this Whirlpool Microwave!
          Fantastic Microwave. I'm very short (4'11") and I love that I can reach the controls so much easier. Also, it is very powerful. My favorite new added button is for melting/softening butter. Love it!
          by
          • Verified Purchase
          1 found this review helpful
          Quite pleased with the unit, as it was an exact...
          Quite pleased with the unit, as it was an exact fit replacing the old unit, so that there was the minimum required for installation.
          by
          • Verified Purchase
          Good software program
          [This review was collected as part of a promotion.] Has all the features and display is easy to read with the ability to slow the scroll down
          by
            • Recommended
            by
            • Verified Purchase
            DO NOT BUY THIS MICROWAVE!!!! Total garbage
            As the title states, DO NOT BUY THIS MICROWAVE!! Shortly after the warranty expires (1 year), I have had nothing but problems with it. This has had to be fixed 3 times and tonight, it just stopped working again. I am so furious, I am thinking about ripping out all my whirlpool kitchen appliances and replacing them with another brand, such as Samsung. Every whirlpool appliance I have purchased seems to have problems. Think about spending your hard earned cash on another brand!!
            by
            Response from Consumer CareDec 15, 2022
            Thank you for sharing your insights with us, Eric. It's hard for us to hear that you had a negative experience with your microwave, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook http://spr.ly/64223HzMI or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. Michael D
              Perfect Microwave
              [This review was collected as part of a promotion.] I bought this less than two months ago. It works great and looks perfect in the kitchen. The food heats well and fast. I love that I don’t have a door handle. I had to replace the door knobs twice with my previous microwave.
              by
                • Recommended
                Easy to use
                [This review was collected as part of a promotion.] We have only had it for a month, but Microwave has a clean look, it’s easy to use, and it’s doing it’s job without any problems. The installation was very fast and professional.
                by
                  • Recommended
                  Disappointed
                  Loved my purchase when I bought it. So much so, I replaced my other kitchen appliances to match the microwave. Unfortunately, the microwave only lasted for about a year. I contacted the retailer I purchased my product from and was informed I’d have to buy a new one. Disappointed…
                  by
                  Response from Consumer CareDec 1, 2022
                  Thank you for sharing your insights with us, Ajhs. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. Marie Q
                    Big Cooking area - Very Dim Lights
                    This is my favorite looking microwave other than the very high-end ones. I like the slick design but the lights are too dim, specially the one inside it. It really bothers me that Whirlpool went so cheap with an important feature like this. I want to be able to take a quick look and tell what is going on with the food or beverage being cooked. Also, there is only one dim light under the microwave instead of two like most other ones. It also lacks one touch features like 1-3 minute cooking times.
                    by
                      1 found this review helpful
                      Love the options and ease of use
                      [This review was collected as part of a promotion.] Love the sleek look. Options are easy to use. Cook time is accurate.
                      by
                        • Recommended
                        So simple to use. Looks great. Really recommend this product....
                        So simple to use. Looks great. Really recommend this product.
                        by
                        • Verified Purchase
                        Overall Very Pleased
                        This microwave is working great so far - about a month. I love the clean styling (no protruding handle) and the features although I have not yet tested all of them. The reheat function is very useful. It was a bit startling on first use as it selects a longer time than I am used to selecting. Apparently instead of just blasting away it moderates the power during the reheat process which leaves a much less dried out product. Operation of the microwave is quiet and I actually like the chime when cooking is complete. The exhaust fan is also much quieter than my previous MW. The unit fit perfectly in the allotted space. For reference, we have an 8' ceiling and the MW is mounted below a 12" soffit and 12" cabinet. Although slightly taller than my previous MW, there is still more than adequate clearance to the stove top. My "gripes" are very minor. You can't just hit the "2" and have it automatically turn on for two minutes but, instead, need to select 2:00 and start. However, it does have the needed 30 second button. My second issue is sort of an operator error event. Because the controls are on the door, the door for this MW is quite long compared to those with the controls to the side. When it swings open it swings out much farther than most units. That actually took a bit to get used to.
                        by
                        • Verified Purchase
                        • Recommended
                        by
                        • Verified Purchase
                        Home Depot did a great job on the install! ...
                        Home Depot did a great job on the install! Works like a charm for our cooking needs.
                        by
                        • Verified Purchase
                        The microwave range has been easy to operate and performs...
                        The microwave range has been easy to operate and performs excelliently
                        by
                        • Verified Purchase
                        Great future and easy to to
                        [This review was collected as part of a promotion.] Git this 2 month ago still working fantastic and i love it.?
                        by
                          • Recommended
                          It works
                          [This review was collected as part of a promotion.] Finally had a broken part replaced. This appliance seems to have the current options like many other manufacturers, nothing special.
                          by
                            • Recommended
                            GARBAGE
                            We're on our THIRD failure with this piece of junk. First time, only the cooling fan kicked on - it never cooked the food. The it started making a LOUD vibrating noise and shut off after 2 seconds - too TWO tries to fix that!!! NOW it's back to just the fan turning on & not cooking the food. Whirlpool has IGNORED us every step of the way. Pursuing legal action under Magnusson-Moss warranty act.
                            by
                              Whirlpool - 2.1 Cu. Ft. Over-the-Range Microwave
                              [This review was collected as part of a promotion.] I bought this appliance new to compliment our kitchen with all new SS appliances. It is a solid performer and provides a much less noise than our last one.
                              by
                                • Recommended
                                The microwave is nice, easy to use and good looking...
                                The microwave is nice, easy to use and good looking in our kitchen.
                                by
                                • Verified Purchase
                                Great microwave
                                [This review was collected as part of a promotion.] Thisaddition to our whirlpool appliance is a testament to their reliability
                                by
                                  • Recommended
                                  Amazing Microwave
                                  [This review was collected as part of a promotion.] I love my new microwave. Easy to use and to keep clean!
                                  by
                                    • Recommended
                                    Over The Range Microwave
                                    [This review was collected as part of a promotion.] Great product and exceeds expectations. Would definitely recommend to a friend.
                                    by
                                      • Recommended
                                      Looks Great, Awesome performance
                                      [This review was collected as part of a promotion.] Part of a kitchen remodel and picked this unit for its updated look. Once installed it has worked great. Was not anticipating how well it senses rewarming leftovers. Always come out perfect.
                                      by
                                        • Recommended
                                        by
                                        • Verified Purchase
                                        Showing 1-30 of 540 reviews

                                        Complete Your Kitchen

                                        This Microwave
                                        2.1 cu. ft. Over the Range Microwave in Black Stainless
                                        This Microwave
                                        Whirlpool 2.1 cu. ft. Over the Range Microwave in Black Stainless
                                        (540)
                                        $649.00
                                        $649.00
                                        +
                                        Whirlpool
                                        Choose a matching RangeInformation icon for choose your option tooltip.
                                        Electric 
                                        Gas / +$60.00
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