Customer Reviews for Whirlpool 20.5 cu. ft. Top Freezer Refrigerator in Biscuit

Internet #205658161

Model #WRT311FZDT

Store SKU #1001196443

Store SO SKU #1001196443

  • Frameless glass shelves create a stylish look inside
  • LED interior lighting in the fresh food section
  • Store fruits and vegetables in the humidity-controlled crisper

Customer Reviews

  • 6004 Customer Reviews
  • 4.3 out of 5 stars overall
88% of customers recommended.
Overall Ratings
5star-icon(3431)
4star-icon(1640)
3star-icon(487)
2star-icon(168)
1star-icon(278)
Attribute Ratings
EnergyEfficiency
3.7
Features
3.6
Quality
3.3
Value
3.6
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Loveland Ohio
Perfect Fit
Customer review from logo
Purchased my Whirlpool fridge about 2 weeks to replace a much larger fridge. I wanted a smaller size with an inside ice maker. My Whirlpool is great. I followed the manual. It is making ice, and keeping my food cold. I wanted a top freezer instead of a bottom pull-out which I always had issue closing with my old fridge. My Whirlpool looks great. Very happy with delivery and installation! Thank you Lowe’s!!! [This review was collected as part of a promotion.]
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Oakton, VA
Running most of the time. Sometimes loudly
Customer review from logo
It definitely keeps things cool and frozen. But it runs most of the time and sometimes loudly. We wonder if there are issues with it and will see our electrical bill before following up with Whirlpool about the warranty. However, it was delivered with some field damage, scratches on the face front of the refrigerator which was unfortunate. See attached photos. We needed a refrigerator immediately, after our last one stopped freezing things due to errors by previous owners of our house. Plugging it in before letting the oil settle back down. That refrigerator was just out of the 1 year warranty. Attached our pictures of the front of the refrigerator for your reference. [This review was collected as part of a promotion.]
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This was a perfect fit for replacing our existing Frigidaire. Its fairly quiet and the temperatu...
This was a perfect fit for replacing our existing Frigidaire. Its fairly quiet and the temperature for the freezer has been wonderful. No issues or concerns at this time and would recommend this to anyone.
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This is a nice sized refrigerator if you have tight spaces. It looks great and I’m very happy wit...
This is a nice sized refrigerator if you have tight spaces. It looks great and I’m very happy with it.
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Makes noise all the time and not working as it should
Features :
2
Energy efficiency :
2
Quality :
1
Value :
2
I bought this product a year ago and it seems that it was only good fro a year! This is not what you expect from a brand new major appliance. It was making very loud noise from the beginning which made me regret buying this brand and now it is only getting worse. Unfortunately, I can not take a picture of the noise but it feels like it is going to stop working any second! Not recommend this product.
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Response from WhirlpoolTeamJuly 22, 2020
Hey Emma, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand
St Joseph, MI
New Frig
Customer review from logo
Only have my new frig for a couple of weeks, but so far so good. Only complaint from my husband is there isn’t a light in the freezer. It’s my first stainless frig I’ve ever had and I’m trying to figure out how to eliminate streaks. I’ve tried a product and google suggestions, but still haven’t found one that totally works. The inside is very spacious - lots of shelves and door shelves. [This review was collected as part of a promotion.]
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Puerto Rico
fair
Customer review from logo
I bought this refrigerator less than a month ago and it has rust [This review was collected as part of a promotion.]
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Response from Social CareJuly 14, 2020
Hey ivy18, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Phoenix AZ
Noisy but does the job
Customer review from logo
Have had this refrigerator since December 2019. It seems to be cooling fine, but each time freezer or refrigerator door is opened and shut, it makes a very loud, almost whistling noise. Also, I noticed the seal on the freezer door appears to be tearing. Not sure if this will turn into a problem as time goes on. [This review was collected as part of a promotion.]
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Sylmar, Ca
Excellent space!
Customer review from logo
I'm really happy with my refrigerator!!! Lots of space , very silent, reliable!!! [This review was collected as part of a promotion.]
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Chattanooga, Tennessee
1 shelf coming apart but overall I like
Customer review from logo
Once I started to remove packaging and shipping tape, one of shelve was coming apart. Besides that every thing else was great. [This review was collected as part of a promotion.]
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