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Customer Reviews for Whirlpool 21.4 cu. ft. Side by Side Refrigerator in White

Internet #302895657

Model #WRS321SDHW

Store SKU #1005586779

  • Lowest repair rate among side by side refrigerators
  • Free up shelf space with the can caddy
  • Store more items on each shelf with frameless glass shelves

Customer Reviews

  • 4.3
    out of 9,190 reviews
  • 84% recommend this product
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Showing 1-30 of 9,190 reviews
Great storage space for its overall size!
[This review was collected as part of a promotion.] This refrigerator has been a great addition to the kitchen so far! The storage space and modular shelves are phenomenal. My only complaint is that the incoming water line to the water dispenser was kinked in the door which led to hours of troubleshooting while hooking up water to the ice maker and dispenser. The water line is so tight that I'm afraid I won't have enough slack to replace the kink with a straight union without it kinking again.
by
    Just what we wanted
    [This review was collected as part of a promotion.] We have been waiting to purchase and after much research this is the one we wanted and it has not disappointed, it’s nicely made and has the features we wanted
    by
      • Recommended
      Good for the price
      [This review was collected as part of a promotion.] I like some of the features; external temperature freezer door, convenient can rack,deli and humidity control veggie bin, BUT, the door hinge flies open, limited room for tall items due to few adjustable shelves, ie 2 liter bottles won't fit if you need more than 2 gallon items, not wide inside freezer door, misleading picture. NOT fingerprint resistant, shows white spots on stainless steel
      by
        • Recommended
        Great it fits.
        [This review was collected as part of a promotion.] We brought this refrigerator to fit the space available, So far very happy! It’s taking time to get use to the freezer it deep but net very wide for what we are use to buying.
        by
          • Recommended
          Whirlpool refrigerator
          [This review was collected as part of a promotion.] Great product whirlpool refrigerator to add to my home.
          by
            • Recommended
            It is a good looking refrigerator.
            [This review was collected as part of a promotion.] I brought this refrigerator a month ago,on one side everything fits .On the freezer side it is to small it doesn’t hold enough for food.
            by
              • Recommended
              It’s a refrigerator
              [This review was collected as part of a promotion.] So it was the only one that would fit under cabinet, I had no other choice: Pros: led lighting, metal handle, layout inside is good, smooth white finish is nice. Cons: seems to runs more than the old one, water/ice area in door does not have removable tray, bottom looks unfinished. Water from door isn’t as cold as old one. I do like It, but it’s not excellent.for having to pay extra for a lower height to fit under my cabinet.
              by
                • Recommended
                It fits!
                [This review was collected as part of a promotion.] We had to replace an old fridge. There were many excellent models, but this one was able to fit into the tight space easily and because it was a little deeper, we have more room. The ice maker works well with our RO feed.
                by
                  • Recommended
                  Love the ice maker!
                  [This review was collected as part of a promotion.] I bought this refrigerator after a lot of searching because I have a rather small space for it. It could not be more than 33" wide and I wanted a side by side with an ice maker and water. I can't tell you how happy I am with it! It fit perfectly in the spot and I had a plumber hook up a water line for ice. After making my own ice every couple of days for many many years I now have an ice maker!! My previous fridge was 31 years old. The ice cubes are actually cubes not the half moon shape. They taste good and I use it at least 5 times a day for ice. It also gives you the option for crushed ice. I like that there is also a filter that I can replace for the water. The refrigerator fits quite a lot of food for our needs. I got the fingerprint resistant stainless which really updates my 1923 kitchen. I also purchased the matching stove.
                  by
                    • Recommended
                    Had defects, was replaced under warranty
                    [This review was collected as part of a promotion.] We bought this fridge because it fit in our short space. Most are 70 in tall, we had a cabinet above at 66.75 in. Deliver team did a great job. The doors did not close evenly, there was some foam visible in front trim and the freezer side would bump against the door frame when opening and closing. The replacement was much better and works for us.
                    by
                      • Recommended
                      Only fridge in the whole store that size.
                      [This review was collected as part of a promotion.] Our old fridge caught fire so we needed a fridge asap. We had a specific 33 inch space for it to fit in and this was the only one in the whole store so we had no choice but to buy it. It has an ice and water machine (we dont want one and cant use one! But no other option!) it has 3 fridge drawers which we dont like which takes up space for tall items, the tall items have to go in the door space. The bottom 2 drawers dont even get as cold as the rest of the fridge. I dont like how the motor kicks off and on every time you open the door, makes me feel like the motor is overworking and will blow up sooner...Freezer space is much smaller when we swapped food over from the old fridge to the other we had to throw stuff away. Our old fridge had a water and ice thing we didn't use either but somehow this new one is smaller.
                      by
                        • Recommended
                        B22
                        [This review was collected as part of a promotion.] I bought this a few weeks ago and so far we love it with the stainless doors , a perfect fit for our little kitchen
                        by
                          • Recommended
                          Ice maker
                          [This review was collected as part of a promotion.] So far so good on this whirlpool refrigerator , it took about a week for the ice maker to get up to speed, but it’s never actually full like our old one, but time will tell, does look sharp though
                          by
                            • Recommended
                            Refrigerator could use a lot of improvements
                            [This review was collected as part of a promotion.] I have been using this fridge for over 6 weeks now. I had to purchase this model since my cabinet would not allow for more than 33" wide width. Most of you know, in this size your options are limited. Overall the unit has been decent. I like the double doors. It is easy to open and close.The lighting is great, both inside and outside. So far have not noticed any issues with temperature. Initially the unit made some loud noises but I think it was adjusting. After a couple of weeks, the noise went away and it has been fairly quiet. It's not a whisper but not loud either. The refrigerator could have been better with a nicer water dispenser, You accidentally keep pressing the larger dispenser which is for the ice. A lot of the freezer section is taken up by the icemaker and that is a bummer. The top shelf on the right side could be better with couple more inches. It barely fits a gallon of milk. If you don't have the cap on correctly, the gallon won't fit. I wish the unit was about 1-2 inches taller. The bins are flimsy and I am hoping won't crack due to the load. The one thing I really like is the beverage can holder. It makes for an easy reach and stands out pretty nicely.
                            by
                              • Recommended
                              Appearance
                              [This review was collected as part of a promotion.] Doors and handles not hung properly. The freezer door is higher than the refrigerator door. looks real bad.
                              by
                                Easy wipe off, spacious. Like the stainless steel
                                [This review was collected as part of a promotion.] Bought the whole set of whirlpool appliances. My kitchen looks so much better.
                                by
                                  • Recommended
                                  whirlpool 21.4
                                  textured sides and smooth front, had to pay extra for white. Ample shelves and door shelves. Freezer has glass shelves generally prefer racks but it looks nice. One of very few models with deli drawer a must for me. Looks Nice waa easy to organize
                                  by
                                    • Recommended
                                    Great features,,roomy
                                    [This review was collected as part of a promotion.] Weve had it 3 weeks an love it , plenty of storage and we love the ice and water department
                                    by
                                      • Recommended
                                      One small problem
                                      [This review was collected as part of a promotion.] The refrigerator is great. The door handles were not attached correctly. One is higher than the other.
                                      by
                                        • Recommended
                                        The design was not thought out well and the materi
                                        [This review was collected as part of a promotion.] I have this same design refrigerator for 25 years and I loved it! This one is not designed exactly the same and it has cheap materials. The drawers are hard to slide in and out. The ice dispenser is hidden behind the water dispenser and therefore you get water in the floor every time you try to get ice. The on and off button for the ice is in such a strange place I can't even describe it. It's up under the ice maker and unless you pull out the whole bucket you can't get to it. I'm not happy with this purchase at all. I went with Whirlpool because my other one had been such a blessing. Perhaps I should have gone with a different brand this time.
                                        by
                                        Response from Consumer CareMay 8, 2023
                                        Thank you for sharing your insights with us, Toni. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 318189. We’re looking forward to hearing from you. Marie Q
                                          Perfect size with great features
                                          [This review was collected as part of a promotion.] We bought this refrigerator to replace one that was 20 years old and was in a very tight space. It fit perfectly. Wish there was more flexibility with the shelves - they are not adjustable. We had to remove the can rack on the door to make room for tall bottles/items. The ice cube size and shape are great! Compared to our other Whirlpool refrigerator, this one is very quiet. Ice and water dispensers are convenient for any size container. Ordered via Lowes app and received within two days. Delivery guys were friendly, professional and quick.
                                          by
                                            • Recommended
                                            Happy but......
                                            [This review was collected as part of a promotion.] I like my new refrigerator but it could use some changes made so I could love it. My major suggestion is to fix the refrigerator door so it doesn't spring open and hit the countertop. It seems that the weight of the items you store in/on the door space causes this problem. If you can put a door stopper of some kind, would help to alleviate this problem. It's just a matter of time when the door hinges wear out. Another suggestion is to make the top shelf a little lower so you can put heavier and taller items on it. I had to leave the top shelf off so I could put bottled soda and gallon milk containers on it. I thought by doing this that it would fix the door problem but it didn't. I love the new chrome finish that doesn't show finger prints and cleans nicely with just a damp sponge. I would suggest that a different type of material be used for the opening handle, I'm always taking a sponge to it to remove hand prints. The freezer compartment is small and limits what can be stored there but since we have a separate freezer for storage, it's ok for the two of us. If there's a way to make the bottom refrigerator and freezer draws larger, that would be really nice. So there you have my honest critique. I like my refrigerator but it could be made better with improvements.
                                            by
                                              Nice exterior design!
                                              [This review was collected as part of a promotion.] We purchased a brand new house with this refrigerator. Love the ice cube maker and water dispenser, but unfortunately there is no adjustable shelves except in the doors. The only place to put a gallon of milk is in the door, everything else is too tight
                                              by
                                                Ice Maker slow and other issues
                                                We realize the ice maker was slow within days of owning the refrigerator. Now on top of that different shelves have cracked and the on and off switch to the freezer light has popped out and stopped operating. The ice assembly itself has cracked in the bottom and now dumps ice into the entire freezer I am not pleased at all with this product. Also we need to keep the refrigerator at nearly the lowest temperature setting not to freeze vegetables or anything else that gets placed near the rear of the refrigerator.
                                                by
                                                Response from Consumer CareMay 1, 2023
                                                Thank you for sharing your insights with us, NikSeitz. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 313124. We’re looking forward to hearing from you. Marie Q
                                                  Love it
                                                  [This review was collected as part of a promotion.] I bought it a month ago and I love it! I’ll never buy another one with the freezer on the bottom. It’s too easy for the grandkids to lean on it and they messed the last one up. This one could be a little bit bigger, but it still holds probably more than my last one dead that had the freezer on the bottom. !
                                                  by
                                                    • Recommended
                                                    No more fighting over water
                                                    [This review was collected as part of a promotion.] I love that there is a built in water and ice dispenser because my brother and I always fought over who was going to fill the brita pitcher. The fridge fit perfectly in my kitchen too!
                                                    by
                                                      • Recommended
                                                      Great buy!
                                                      [This review was collected as part of a promotion.] Bought this a few weeks ago and love it!! Love all the space. Only complaint is the stainless steel doors do show fingerprints easily but not a big issue
                                                      by
                                                        • Recommended
                                                        Love the black stainless!
                                                        [This review was collected as part of a promotion.] Love the black stainless! Recently purchased Mar.,2023. Our first side by side. Wish it were bigger in size on inside dimensions to hold more. Will probably have to remove an entire shelf in order to fit a Turkey in it. Not sure yet about how well frozen pizza boxes will fit. This was one of only two that would fit in the desired space. So far, so good. We purchased an extended 5 yr warranty from the seller, so hopefully that should cover anything in the future. The installers did a good job, as far as we could tell, there was only one small area scratched. We have owned a dandy of a Whirlpool brand for 27 years. This was a replacement. It turns out the old model is still working, so we moved it to another room as backup due to its roominess.
                                                        by
                                                          • Recommended
                                                          Loving it !! Perfect
                                                          [This review was collected as part of a promotion.] My husband and I were amazed, we have so much extra room .. compared to our bottom freezer model. We can see everything and we have so much extra space. The exterior looks great and no hand prints. So happy we bought this!! The ice and water dispenser works great.. no spilling over.
                                                          by
                                                            • Recommended
                                                            Fantastick
                                                            [This review was collected as part of a promotion.] I bough this on February 25, 2023 an is a good thing. Fantastic for me.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 9,190 reviews

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                                                              Refrigerator Width (in.)

                                                              33 in

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                                                              35.875 in

                                                              Depth (Excluding Handles) (in.)

                                                              31.63 in

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                                                              28.875 in

                                                              Height to Top of Refrigerator (in.)

                                                              65.63 in

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                                                              Refrigeration Dispenser Features

                                                              Crushed Ice, Cubed Ice, Water Filtration

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                                                              Crushed Ice, Cubed Ice, Water Filtration

                                                              Crushed Ice, Cubed Ice, Water Dispenser

                                                              Installation Depth

                                                              Standard Depth

                                                              Standard Depth

                                                              Standard Depth

                                                              Counter Depth