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Customer Reviews for Whirlpool 7.4 cu. ft. 240-Volt White Electric Dryer with Intuitive Touch Controls and Advanced Moisture Sensing, ENERGY STAR

Internet #308239897

Model #WED5620HW

Store SKU #1005662696

  • Help keep wrinkles from setting with continued tumbling
  • Get room to handle large loads with 7.4 cu. ft. capacity
  • ENERGY STAR certified

Customer Reviews

  • 4.4
    out of 1,615 reviews
  • 88% recommend this product
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Showing 1-30 of 1,615 reviews
So far, so good.
[This review was collected as part of a promotion.] This Whirpool dryer came with my new house so I didn't get to choose it. Overall pleased.
by
    • Recommended
    Love this dryer!
    [This review was collected as part of a promotion.] Whirlpool continues to make excellent appliances and this dryer is a perfect example of their high quality and standards. Very smart design, easy to customize and easy to use. Very pleased with the purchase of this dryer and highly recommend!
    by
      • Recommended
      Love This Little Guy!
      [This review was collected as part of a promotion.] We replaced an old Samsung dryer with this Whirlpool and we love it. He's super quiet compared to our other dryer. It also dries much quicker for some reason. Love the control panel, too. So far it's been a great purchase.
      by
        • Recommended
        So far so good
        [This review was collected as part of a promotion.] I bought this dryer a month ago and so far so good. The drum size isn't as big as I had hoped and when it first gets started its a bit noisy, but seems to quiet down within 5 minutes. Overall I like it
        by
          • Recommended
          Intuitive and user friendly
          [This review was collected as part of a promotion.] We received this dryer with the purchase of our home in April and it has been a very useful appliance thus far. I am very pleased with the performance at this time.
          by
            • Recommended
            Most pre-programmed cycles end early
            [This review was collected as part of a promotion.] Overall happy with this dryer. I like the pre-programmed cycles however the "smart tech" usually ends the cycle too early when it shouldn't. When that happens, I have to run a manual timed cycle to finish drying clothes. Can be annoying at times.
            by
              • Recommended
              Sensors issues
              [This review was collected as part of a promotion.] Had it about a month, and notice clothes was not drying all the way in auto sensory mode , tried small , medium and large loaded, with the same results .. switched to Manuel timed drying and that did the trick…. Byt the way, my vent is super clean…. Called whirlpool and a technician has been dispatched .. I am still concerned because this is a brand new dryer, hopefully it’s a minor issue… we will see
              by
                Very nice
                [This review was collected as part of a promotion.] I received my dryer a few weeks ago and I'm very happy with the way it looks. Having to get used to how it dries or the short eco cycle that doesn't dry some items all the way. I'm learning, but I do like my new dryer.
                by
                  • Recommended
                  Front load
                  [This review was collected as part of a promotion.] Never had a front load before great so far and like the features of this machine
                  by
                    • Recommended
                    Nice looking and roomy
                    [This review was collected as part of a promotion.] Very satisfied. Has a large capacity and is very quiet
                    by
                      • Recommended
                      Very poor assembly
                      [This review was collected as part of a promotion.] The first time this was used the latch broke off. We could not get a repairman for a week. We intentionally bought American made to avoid this problem
                      by
                      Response from Consumer CareMay 8, 2023
                      Thank you for sharing your insights with us, Marc. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 317676. We’re looking forward to hearing from you. Marie Q
                        Large Whirlpool dryer
                        [This review was collected as part of a promotion.] I purchased this March 30 installed April 12. It is large and holds a lot. I am still learning how to use it as i am under drying my clothes. I probably am not using the correct settings. They are not tangled or wrinkled when I take them out of the dryer.
                        by
                          • Recommended
                          Does the job.
                          [This review was collected as part of a promotion.] This machine was the only choice available with a home warranty replacement. I expected a “dud,” but pleasantly surprised with how roomy and well it worked! Touch buttons have a “learning curve” to learn how to use it (took a few minutes to figure out you have to keep your finger on “start” to get it going ;) Otherwise it works very well. - MAC
                          by
                            • Recommended
                            dryer
                            [This review was collected as part of a promotion.] Dryer seems to work well. My only complaint is that it seems to throw a lot of damp air in my laundry room. Also enough air coming off the back that it blows things. My husband tried to look behind to see if everything was hooked up right but not able to see that well.
                            by
                              • Recommended
                              Large capacity and easy to use...love it.
                              [This review was collected as part of a promotion.] Great upgrade and awesome drying capabilities. I can fit more clothes inside to dry so it saves me mega time.
                              by
                                • Recommended
                                My Whirlpool Drier
                                [This review was collected as part of a promotion.] Using the manual to set the digital drying keypad for the clothing type to dry proved futile to dry the load the first run. The results are wasted electricity and machine wear to rerun the clothes cycle. I ended up drying the cloths on the Normal and Towels setting which dried on one run. Also, there is no light in the drum. I regret this purchase.
                                by
                                Response from Consumer CareApr 17, 2023
                                Thank you for sharing your insights with us, Majestor. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 304900. We’re looking forward to hearing from you. Marie Q
                                  Low Quality
                                  [This review was collected as part of a promotion.] Found the scratched drum which is powder coated. My new cloths are being ripped off. Though I suspect the washer (which s also new Whirlpool), but even dryer could be adding to this damage of my expensive cloths. I am losing tons of money for the damage on my cloths.
                                  by
                                  Response from Consumer CareApr 5, 2023
                                  Thank you for sharing your insights with us, Vicky. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 296395. We’re looking forward to hearing from you. Marie Q
                                    Love it but I wish…
                                    [This review was collected as part of a promotion.] The only thing I wish this had was an interior light. My old GE did and I’m missing it. Otherwise I love my new dryer
                                    by
                                      • Recommended
                                      Matches my Washer
                                      [This review was collected as part of a promotion.] My son bought my dryer for me and I love it. I wanted to get the matching one like my washer.
                                      by
                                        • Recommended
                                        Nice features but all fabrics come out damp
                                        Perhaps it is because it is the first electric dryer we have had in 10 years but regardless of “WHAT to Dry” setting every fabric we try to dry comes out damp. We eventually just have to go to “Timed Dry” for clothes to get dry. I’m stuck with electric in my rental house so I will likely try another brand unless someone from Whirlpool sees this and offers a solution.
                                        by
                                        Response from Consumer CareMar 20, 2023
                                        Thank you for sharing your insights with us, FrankB. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 284549. We’re looking forward to hearing from you. Marie Q
                                          dryer
                                          [This review was collected as part of a promotion.] We built new constrution and our dryer was supplied by the builder. We are very happy with it. Works well and clothes even comes out wrinkle free
                                          by
                                            • Recommended
                                            Worst Dryer EVER!
                                            Upon delivery of my new dryer it wasn't drying. Appliance company I purchased it from found the problem and instead of just replacing the dryer they fixed the part that was manufactured improperly. I have had nothing but issues with it since day one. Heating element had to be replaced twice, belt and others. I am extremely disappointed in the quality of dryer. I'd give it ZERO stars
                                            by
                                            Response from Consumer CareMar 6, 2023
                                            Thank you for sharing your insights with us, Hannah. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 270391. We’re looking forward to hearing from you. Marie Q
                                              Cleans off all hair
                                              [This review was collected as part of a promotion.] Before upgrading our dryer to a Whirlpool, we'd often find long hairs left over and embedded into our clothing. But this dryer filters it all out!
                                              by
                                                • Recommended
                                                Dryer sucks. Stopped drying clothes at 13 months
                                                This is 1 month out of warranty and it is not drying the clothes, sometimes it dries but most the time it takes 3 or 4 run times to get dry. Not happy not buying whirlpool again.
                                                by
                                                Response from Consumer CareFeb 27, 2023
                                                Thank you for sharing your insights with us, Fordboy99. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 267956. We’re looking forward to hearing from you. Marie Q
                                                  Great job
                                                  [This review was collected as part of a promotion.] I bought it January 13 and I am very happy with the product
                                                  by
                                                  Response from Consumer CareFeb 22, 2023
                                                  Hi Clean23, thank you for your review. If you should have any questions or concerns regarding your Dryer please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. Marie Q
                                                    • Recommended
                                                    Quiet Efficiency
                                                    [This review was collected as part of a promotion.] We had to replace our other Whirlpool and we stick with the brand that sticks with engineering quality products. I don't like the press the button and 3 seconds later it starts the cycle. But I do like the choices of drying cycles and times, it's quiet and so far accurate.
                                                    by
                                                      • Recommended
                                                      Non different from retiring old dryer
                                                      [This review was collected as part of a promotion.] I’m pleased with my dryer but it is very loud compared to my 20 year old retired Electrolux dryer
                                                      by
                                                        • Recommended
                                                        So far so Good
                                                        [This review was collected as part of a promotion.] The dryer is large enough, but the lint filter (screen) is not very easy to clean. Lint often gets deep inside the lint slot, we have owned other models (Samsung being one of them) that were easier to clean.
                                                        by
                                                          • Recommended
                                                          Not as good as previously model it replaced
                                                          [This review was collected as part of a promotion.] The control settings and functions are a major disappointment compared to the previous model. I wish I kept my 8 year old one when I sold my other house. This dryer NEVER fully dries anything on any matched setting ! I always have to add more time to finish.
                                                          by
                                                            Terrible
                                                            [This review was collected as part of a promotion.] I bought this dryer in March 2022 to replace a 20 year old Whirlpool Duet that was a rock star. The dryer worked fine for about 9 months, then the control panel went out. While I didn't have to pay to fix it because of warranty, it took over a month, including the holidays to fix. The control panel is already malfunctioning again, two weeks after repair! Because of my old dryer, I had thought that Whirlpool was the best choice but I was so wrong. I am so unhappy with this purchase - I can never get a live person to talk to from Whirlpool and will likely have to cycle months without a dryer as warranty only repairs, or eventually have to buy another new dryer. Plus Whirlpool spams you with constant requests to extend your warranty, like they know they sold you a terrible product! Buyer Beware of this product!!
                                                            by
                                                            Response from Consumer CareFeb 2, 2023
                                                            Thank you for sharing your insights with us, c47859l. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. Marie Q
                                                              Showing 1-30 of 1,615 reviews