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Customer Images (12)
  • I've had this fridge for about a month now. I would give this fridge a 5 star but there was one ...
  • May 08, 2018
  • Verified Purchase & Recommended Product

I've had this fridge for about a month now. I would give this fridge a 5 star but there was one thing to it that i wasn't expecting and that is the sound level. With all the components that work to keep this large refrigerator cold, it makes noise. Maybe its because its so large as opposed to my last one, and it runs more to keep the larger area cold. And if your kitchen is open to your living room/tv area, you may hear it just enough to bother you while you're watching TV. I swear it makes more noticeable noise than my 15 year old smaller one I just got rid of. But the huge freezer, and huge inside area that makes me look like I need more in it, makes up for the noise. It just seems that it runs a lot longer even when it hasn't been opened in a long while. Its the whirring of the condenser like on a window A/C that you end up hearing...

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CJ

45 out of 45 people found this helpful
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By: CJ
  • Not very happy. I got this fridge delivered mid- Feb 2018. No issues with the delivery. Home Depo...
  • April 05, 2018

Not very happy. I got this fridge delivered mid- Feb 2018. No issues with the delivery. Home Depot guys did a good job of setting things up. The fridge looked great and seems very well built on the outside. The interior too looks well built and the sliding shelves operate very smoothly. BUT... The problem is that refrigerator came with a wrong door! (how does that happen!?) It fits from the outside, but the storage bins don't fit on the inside of the door. And no, the storage bins are not the problem. We have confirmed it from the service technician that it is the door that is the problem. We are being told it might be the middle of May before the correct door finally arrives, and that would be 3 months after the original delivery! Not very impressed Whirlpool.

TinTin

29 out of 29 people found this helpful
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By: TinTin
  • Just purchase the appliance just over a year ago. The stainless coating on the front is coming o...
  • January 16, 2019

Just purchase the appliance just over a year ago. The stainless coating on the front is coming off. It’s a cosmetic issue they say and will not do anything. So this cosmetic defect sits in the cent of my brand new kitchen. It can not be stainless steel as advertised. Don’t waste your money it should look good as well as perform.

Poorquality

19 out of 19 people found this helpful
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By: Poorquality
  • This refrigerator has been sweating and dripping water into the...
  • April 18, 2018

This refrigerator has been sweating and dripping water into the freezer and onto the floor since delivery! This model is so new the repairman had to call Whirlpool to be told how to fix it since his manuals hadn't been updated.; now awaiting for a part to be delivered; very unhappy.

Zoeygirl

17 out of 17 people found this helpful
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By: Zoeygirl
  • The refrigerator is freezing some of the eggs and produce. Had to call whirlpool to come out. Tec...
  • December 26, 2018

The refrigerator is freezing some of the eggs and produce. Had to call whirlpool to come out. Tech says that these have an issue freezing food in the fridge section. Fridge was set at 39° but registers at 35°. Freezer was set at 0° but registers at 10°. He ordered a new control board. We hope that fixes it.

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Gavin

16 out of 16 people found this helpful
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By: Gavin
  • Have had the compressor reaplce after 1 month and 3...
  • February 20, 2018

Have had the compressor reaplce after 1 month and 3 watranty claims already

HomeDepotCustomer

15 out of 15 people found this helpful
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By: HomeDepotCustomer
  • Looks great. Had a service call the 2nd week we had it due to being very noisy and ice maker not ...
  • May 18, 2019

Looks great. Had a service call the 2nd week we had it due to being very noisy and ice maker not working correctly. Repairman made some adjustments by tightening some screws. The ice would just fall out of the ice shoot and a puddle would be on our floor. Ice maker does not make a lot of ice and it has stopped working twice. I had to pull out the tray, flip the bale up and down and eventually it would produce ice. RATING FOR FRIDGE IS A 3/5. Overall rating 1/5 - Home Depot contracting Serpro to install the fridge. Serpro subcontracted another delivery company that caused damage to my front door frame and hardwood floors. A claim was filed and come to find out the delivery company was uninsured. Serpro has also denied the claim.

Patrick

14 out of 14 people found this helpful
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By: Patrick
  • I have to return this refrigerator due to the compressor noise. It makes an incredibly high pitc...
  • October 22, 2018

I have to return this refrigerator due to the compressor noise. It makes an incredibly high pitched whining noise that just drives me up the walls. No matter where I am in my downstairs I can hear it. I even had a technician come out, he said it was louder than normal so they replaced the compressor. It did get quieter, but it is still way too high pitched. I can't stand it. I've never had a refrigerator noise drive me crazy before. Its a pretty nice appliance besides the noise, though the left door shelves are so narrow you can't even fit a stick of butter in them - not sure what they expect you to put there?

Sonya

11 out of 11 people found this helpful
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By: Sonya
  • Stopped working after 2 weeks-whirlpool tech said it’s a manufacture...
  • January 22, 2019

Stopped working after 2 weeks-whirlpool tech said it’s a manufacture defect, every single component needs repair, which would take 3 weeks of waiting. I have kids, can’t be without a fridge. Their customer service is terrible and they are no help whatsoever. Will be reporting to the BBB

Kv

10 out of 10 people found this helpful
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By: Kv
  • 2 years and the icemaker no longer works. Will buy another brand soon.
  • June 05, 2018

2 years and the icemaker no longer works. Will buy another brand soon.

KP

9 out of 9 people found this helpful
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By: KP