#1 Home Improvement Retailer

Customer Reviews for Whynter 24 in. 8.1 cu.ft. Freestanding Beverage Merchandiser Refrigerator with Superlit Door in White

Internet #310623949

Model #CBM-815WS

Store SKU #1004591883

  • Interior LED lighting offers soft illumination
  • Digital control panel ensures easy operation
  • Features 5 full slide-out chrome wire shelves to keep bottles

Customer Reviews

  • 4.3
    out of 18 reviews
  • 50% recommend this product
Filter by:
Showing 1-18 of 18 reviews
Broke in 36 months
Unit would not go below 64 degrees. Had a repair company come out ($175) to tell me the compressor, seals, and other parts were bad. Replacement parts are not made for Whynter products. Contacted Whynter directly, and they offered me 40% off a new unit, but I had to buy through their distributor with a $440 delivery fee! Would be more expensive than buying through Home Depot. Overall, the company is a shame with terrible customer service, terrible quality, and no replacement parts.
by
Response from Whynter Customer ServiceDec 18, 2023
Hi CarlZ,
Thank you for your feedback. We are sorry you had issues with your refrigerator. This model like all standard kitchen refrigerators uses a closed-system compressor which cannot be replaced. A certified refrigeration repair company could refill and re-seal the compressor but it is generally not cost-effective. Please contact our Customer Support Team, available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) or through your support case so we can see what additional options are available. Whynter
    Love it!!!
    I bought this to supplement my homebrew kegerator. I really love the features and it holds the set temperature extremely well. Friends and family thinks it's neat and really makes it easy to for them to select the beverages of their choice. There are two reasons I didn't give it five stars. First is the shelf spacing is a little off. By that I mean if this was set up for cans, you'd think the slots would be a little more than a can high. Unfortunately, you have to use two slots and waste space. Second is the strength of the wire shelves themselves. As you can see in the photo, they tend to sag under the weight of beverages. I don't think they'll fail, but to me, it just doesn't look good, especially for the cost of the fridge. Otherwise, I'm very happy and glad I bought it. Hopefully, it continues to perform.
    by
    • Verified Purchase
    • Recommended
    by
    • Verified Purchase
    We love our new Whynter Beverage cooler. We ordered it on line and had it delivered to Home Depot, Rochester,Mn. Home Depot notified us that it was in. We picked it up, let it sit a couple of days and then plugged it in. It works perfectly, it is nice looking, very spacious, the lights are bright and very appealing. We have had lots of compliments on this!
    by
    • Verified Purchase
    First order, a freezer was sent instead. Still waiting on second order. Suppose to come in last week but it takes up to 4 weeks for delivery.
    by
    Response from Whynter Customer ServiceJan 5, 2024
    Hi David,
    Thank you for your feedback on your Home Depot order. We're sorry you were sent the incorrect item the first time around. This is a freight shipped item and with the holidays, freight carriers are taking longer than anticipated. We apologize for the inconvenience.

    At Whynter, we constantly aim to provide superior products and a better customer experience. Please contact our Customer Support Team, available Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at support@whynter.com if you have additional feedback or questions we can assist you with. We are here to provide support and ensure you will be satisfied with your Whynter product. Whynter
    • Verified Purchase
    I love this refrigerator. It is keeping the cold temp...
    I love this refrigerator. It is keeping the cold temp spot on. I also really love how I can turn on the full lights on the door and/or the smaller light on top or have both lights off.
    by
    • Verified Purchase
    by
    • Verified Purchase
    I come from a very large family. Sounds weird,...
    I come from a very large family. Sounds weird, but a commercial business product (i.e., store product) like this fridge fits right in with our family needs. This fridge is great. There's enough room for everything in this fridge (beer, wine, soda, sports drinks, juices, etc.). We use this fridge as a "man cave"/family fridge. I did remember reading one of the comments earlier about the fridge seeming to shut off periodically and was initially concerned about that; however, we have only had that happen once and that was when we put in very hot juice bottles that had been sitting in the hot car. It caused the temps in the fridge to rise ... glass door to fog up. Within a couple hours, the fridge was able to get back to its temp settings. Our solution was to not put anything in the fridge until it had been brought into the house and reached room temps ... has never happened again.
    by
    • Verified Purchase
    2 found this review helpful
    Great product. Unlike other similar product I had in the past, this performs exactly what it shou...
    Great product. Unlike other similar product I had in the past, this performs exactly what it should. I have the fridge next to my work area and the humming noise is acceptable. Unfortunately, the price of this product is on the pricy side and since I purchased this the price went up almost $200.
    by
      • Recommended
      We are very pleased with this product!...
      We are very pleased with this product!
      by
      • Verified Purchase
      Just the right size for our small business, holds it's...
      Just the right size for our small business, holds it's temperature well and, thankfully, VERY quiet after years of listening to our old unit rumble continually. Our only complaint is the wire shelves are sagging under the weight of canned soda.
      by
      • Verified Purchase
      Great size for holding lots of beverages, lots of configuration...
      Great size for holding lots of beverages, lots of configuration options with the movable shelves. The fridge stays a little warmer than the noted temperature, but I can easily keep the contents at roughly 37-39 degrees, which is fine for all beverage types. This is with the fridge placed in a garage that gets relatively warm in the summer, fridge still holds up well and does its job. Great door lighting that can be switched off, but is great during a bbq or party with guests present. Overall extremely happy with my purchase.
      by
      • Verified Purchase
      Fits great in my store and my customers love it....
      Fits great in my store and my customers love it.
      by
      • Verified Purchase
      It is perfect size for what we do. Light...
      It is perfect size for what we do. Light weight for the stailess steel table we put it on
      by
      • Verified Purchase
      This would get 5 stars but the fridge randomly shuts...
      This would get 5 stars but the fridge randomly shuts off with all panel lights on. We only noticed because the glass fogs up. So far we unplug and plug it back in and it turns on eventually but we can’t easily tell when it’s back on.Not sure why or how to tell if it’s working right.
      by
      • Verified Purchase
      1 found this review helpful
      perfect and works amazing...
      perfect and works amazing
      by
      • Verified Purchase
      1 found this review helpful
      I love the look of the fridge and that is why I bought it. However, shortly after I had it instal...
      I love the look of the fridge and that is why I bought it. However, shortly after I had it installed in the shop the health inspector came by and measured the temperature inside the fridge as 50 degrees. I couldn't believe it and so I used my own thermometer and measured 49 degrees even though it was set at 38 degrees. My son tried one of the milk bottles inside and it tasted bad which meant the too-high temperature wasn't temporary but had persisted for long enough for the milk to spoil.
      by
      Response from Whynter Customer ServiceApr 1, 2020
      Hi


      We are sorry your beverage refrigerator is not cooling properly. At Whynter, we constantly aim to provide superior products and a better customer experience. Please reach out to our Consumer Support Team so one of our skilled representatives can find a way to correct the situation. You can reach us Monday - Friday 8:30 AM - 4:30 PM PST at 1-866-WHYNTER (1-866-949-6837) and at support@whynter.com. In order for us to accelerate the process we've already created a case within our system under case number: WHYNCASE71241. We look forward to helping you out with this matter! Whynter
      • Verified Purchase
      2 found this review helpful
      Perfect for a convenience store
      I have 2 of these in my store and it holds mostly sodas and beers. The lighting on the door makes everything very visible. The capacity is also good for a small store. Very impressed with this brand and the value for this type of refrigerator
      by
        Showing 1-18 of 18 reviews

        Frequently Bought Together

        +
        +
        Price:
        $849.99
        $1001.44
        Save $151.45 (15%)