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Showing 1-30 of 344 reviews
Easy to assemble (without the instructions) charges fairly fast, good reach. Just add oil and go...
Easy to assemble (without the instructions) charges fairly fast, good reach. Just add oil and go to work. I filled a 12 ft. dump trailer with branches on the first charge. Chain came off one time but it's easy to reattach and re-tension. I was very surprised by how well this saw operated. For the price, I don't think you can go wrong with it.
by somewhereinmontana
  • Verified Purchase
  • Recommended Product
With saw attached to pole, unit is heavy....
With saw attached to pole, unit is heavy.
by seeyoulaterbye
  • Verified Purchase
better than I thought
Works really well. I cut a 6'' branch easily. hard to handle when cutting high branches. Very top heavy. Needs to be better balanced. Battery life lasted longer than I thought it would. Gets the job done.
by Mark
    • Recommended Product
    Works Great
    [This review was collected as part of a promotion.] Works great but is almost too top heavy. Still, it did the job I bought it for in short order.
    by Michaelinokc
      • Recommended Product
      I love this little saw!
      It was perfect for the limbs I needed to trim. I was really impressed. It wore me out before the battery could give up! I would recommend this to anyone.
      by Cuzinz
        • Recommended Product
        It does a great job of cutting and the battery lasts for a good time. Great product.
        It does a great job of cutting and the battery lasts for a good time. Great product.
        by Hack2er
        • Verified Purchase
        • Recommended Product
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
        by HomeDepotCustomer
        • Verified Purchase
        It’s actually to heavy for me. I can use the...
        It’s actually to heavy for me. I can use the saw ok. But the pole is too heavy. Can I return it?
        by SUE
        Response from Worx ExpertJul 9, 2021
        Susan, thank you for sharing your feedback. This model is 10lbs, and It can be a bit top heavy when using it attached to the pole. We really appreciate you trying out the WORX pole saw Please contact your local Home Depot for information on their return policy. We appreciate you for choosing WORX!
        -Portia M. worx
        • Verified Purchase
        1 person found this helpful
        Great tool
        [This review was collected as part of a promotion.] I purchased the Works Pole and Chain saw and it works like a dream. Easy to use and the power is amazing.
        by hardworker
          • Recommended Product
          Great Product
          This chainsaw is as powerful as a gas powered one, but the battery does not last. Cutting went well, with and without the pole attachment. I would buy it again...
          by gmthut
            • Recommended Product
            Great cutter - long reach!
            [This review was collected as part of a promotion.] Got to use my new pole saw over the weekend - cleaning up a partially downed limb. Worked beautifully out of the box - just added some chain oil. Battery ran out before the job was done - after about 60 minutes of run time, so a spare battery is needed. Otherwise, great product!
            by kd8tdy
              • Recommended Product
              [This review was collected as part of a promotion.]
              by CHIEF UGH
                • Recommended Product
                easy to handle
                This saw is small but mighty. It had no hesitation cutting down a 9 foot dead arborvitae that we had in the front yard. It is easy to handle and not too heavy. I did use the battery from the weed eater as I am not impressed with the battery that came with the saw. Overall I will give this saw a 10.
                by kathi92856
                  • Recommended Product
                  Efficent for 20V power
                  [This review was collected as part of a promotion.] I was initially hesitant to purchase a 20V cordless. I didn't think it would have enough power to cut much at one time w/o recharging. I am impressed with how fast it can cut through tree limbs/ branches with either pole option or standalone chainsaw. I have only used 1/3 of the battery power after 3 separate pruning operations. Uses little chainsaw oil. Chainsaw is quite light and cuts fast. Fully extended pole takes a little effort to maneuver. Well worth it. Now I can do pruning in a few minutes versus 1/2 hour plus with a manual saw on a pole. Also able to do pruning that wasn't feasible before.
                  by Rickca2021
                    • Recommended Product
                    Pretty neat for small jobs easy to use...
                    Pretty neat for small jobs easy to use
                    by Amb89
                    • Verified Purchase
                    saw ok pole sucks!
                    the saw cuts good but the pole is not strong enough the saw is too big for the pole when extended very top heavy bent the pole after second time I used it .
                    by Bruce
                    Response from Worx ExpertSep 18, 2021
                    Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please contact our Solution Center Team at 888-409-1124 Monday through Friday from 9 am until 6 pm EST and on Saturday from 9 am until 3 pm EST. We'd be more than happy to assist you.

                    Thank you for choosing WORX! worx
                      Really good tool for occasional user.
                      Good for cleaning out low hanging deadwood and unwanted low hanging limbs. Quick work on removing branches to big for lopping shears from large limbs during cleanup. Light weight saw is a plus, but on the pole it could be a little awkward for someone of small stature when fully extended. This is best for light duty homeowners.
                      by GeezerMike
                        • Recommended Product
                        Rating provided by a verified purchaser...
                        Rating provided by a verified purchaser
                        by HomeDepotCustomer
                        • Verified Purchase
                        It's a little heavier for me than I'd hoped but...
                        It's a little heavier for me than I'd hoped but husband handles it just fine
                        by Kim
                        • Verified Purchase
                        Amazing saw
                        I bought this a couple of weeks ago and absolutely love it. I was able to cut 5 loads of limbs on just 3 batteries.
                        by ItsmeG
                          • Recommended Product
                          Works well but chain seems to come off frequently...no real...
                          Works well but chain seems to come off frequently...no real way to make chain tighter so you just end up putting it back on.
                          by JOHN
                          Response from Worx ExpertSep 18, 2021
                          Hello John! One way to help alleviate the issue is to take the bar and chain off of the tool, then reassemble it to make sure it tightly in place. After you place the bar and chain on the tool, pull the bar outwards (away from the motor) and then start twisting the auto tension knob. As you tighten the knob, lift the tip of the bar at a slight upwards angle. Once fully tightened, let go of the bar and check the tension in the chain. Tipping the bar at an upward angle as you tighten it allows for added tension and typically resolves any issues with the chain popping off. I will also send you an email with additional troubleshooting steps, just in case this does not solve it for you. Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.Thank you for choosing WORX! - DestyneeE worx
                          • Verified Purchase
                          Not only was this chainsaw easy to handle but it's...
                          Not only was this chainsaw easy to handle but it's powerful and it cuts through these trees perfectly. Battery lasts a long time I should have bought this a long time ago.
                          by KAREN
                          • Verified Purchase
                          Exactly what I needed to cut tree limbs and overgrowth...
                          Exactly what I needed to cut tree limbs and overgrowth from the woods behind my house. Strong battery. Easy and fun to use!
                          by DAVID
                          • Verified Purchase
                          Useful tool but a bit heavy when using extension
                          I had bought this for our last year ice storm and it was useful. I had try using with the extension and it was quite heavy but had learned how to balance it to make it useful. I would have gave it a 5 if it weren't for the weight when using with extension.
                          by Axl O
                          Response from Customer ExperienceMay 28, 2021
                          Hello! Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Should you have any additional questions or concerns, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you. Thank you for choosing WORX!
                            • Recommended Product
                            Still in awe
                            I bought this to reach some of the branches overhanging the house and driveway. It worked great. But it works so great that my gas chain saw hasn't been out of the case since getting this. I'm amazed and the size of logs and trees this will handle. Not for the lumberjack, but for the homeowner .... you just can't beat the quality and convenience of this saw. Does everything I need and I don't have to mix gas or pull on a chord anymore.
                            by ismilelots
                              • Recommended Product
                              easy to set up and easy to cut any tree...
                              easy to set up and easy to cut any tree that It is a Perfect !!!
                              by Ron
                              • Verified Purchase
                              great little trimming saw!!!!!...
                              great little trimming saw!!!!!
                              by ROGER
                              • Verified Purchase
                              Chain does not last . Used it for about 15...
                              Chain does not last . Used it for about 15 minutes and chain is already dull. Also chain keeps coming off.
                              by Nick
                              Response from Worx Product ExpertSep 15, 2021
                              Hello Nick! Thank you for taking the time to share your experience and review! We greatly
                              appreciate your honest feedback as it gives us a better understanding of where we need to improve. WORX tools are covered by a three year manufacturer’s warranty and it covers missing and malfunctioning parts. For warranty eligibility criteria and questions, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST and on Saturday from 9 am until 3 pm EST. We'd be more than happy to assist you. Thank you for choosing WORX! -DestyneeE CVACCARINO
                              • Verified Purchase
                              A bit heavy for people of average weight....
                              A bit heavy for people of average weight.
                              by HomeDepotCustomer
                              Response from Worx ExpertMay 12, 2021
                              We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST if you are in need of any assistance. worx
                              • Verified Purchase
                              1 person found this helpful
                              Worxs like a charm!
                              [This review was collected as part of a promotion.] Just got it delivered! Loved that is was basically all together put some oil in and fire it up. Worxs like a charm! I was able to get the trees trimmed up in no time. Good weight with pole extension, and my arms did not get tired. The chain did come off on last tree, but goes on easily. Wanted to get the 14in although it wasn’t in stock at the time. The day I used the 10in, I received a back in stock email from Worxs that the 14in was available. (Which I commend the Company for send the email.) Needed the saw for community spring clean up, so I bought what was available. Very happy with it, no matter what they say on YouTube :)
                              by Dream1
                                • Recommended Product
                                Showing 1-30 of 344 reviews