When I picked up the item from the local home depot store, the EXTREMELY POINTED SHARP wire strap...
When I picked up the item from the local home depot store, the EXTREMELY POINTED SHARP wire straps ripped a hole in my glove. When I got the gates at home I noticed all of the tie wires were cut long and very sharp and pointed. I ended up having to practically rebuild the piece of junk so nobody useing the gates would rip their hands or arms or legs on the sharp wires sticking out. There was absolutely no quality control on this item. I tried to get another gate right away and maybe get a discount on the item because I had to practically rebuild the gates, the home depot employee said sorry no discount but she will order another gate system but it will take another two weeks to get them. I said forget it. Extremely disappointed in this item, very dangerous item, poor workmanship, poor quality control
by
Verified Purchase
Apr 11, 2024
It was not what I ordered
by
Response from Customer CareApr 15, 2024
We apologize for not meeting your expectations. Please elaborate on your review. We would like to know specifically where we went wrong so that we can improve.
Verified Purchase
Nov 30, 2023
I Love my gates they are perfect and look amazing.
by
Verified Purchase
Oct 4, 2023
Light weight gate is barely adequate, but is about all you can get these days.
by
Verified Purchase
Aug 24, 2023
The wire on it was broke lose for frame.
by
Verified Purchase
May 17, 2023
Tall 6' gate. Nice
Great product, love the fit.
by
Verified Purchase
Recommended
May 4, 2023
Incomplete product
I am missing a piece to be able to finish installing I lost my moneyI am missing a piece to be able to finish installing I lost my money
by
Verified Purchase
Mar 22, 2023
by
Verified Purchase
Nov 23, 2022
This is a lightweight gate, meaning the materials it is...
This is a lightweight gate, meaning the materials it is made of are somewhat flimsy. Plus, because it was on a truck being loaded and unloaded for two weeks before it was delivered, it was smashed in transit and I had to repair it.
by
Verified Purchase
Jul 15, 2022
120” is too wide for gat to latch properly!
The gates are bowed in the middle so 120” is not correct. I ended up with a 3” gap in the middle instead of 2”. Now I either have to dig up a post and re-pour, or try to rig something. My advice to anyone doing this yourself is to do a 119” spacing and swivel your hinges if need be. Not happy!
by
Response from Customer CareJul 20, 2022
Hi. We are sorry to learn that our product did not exceed your expectations. We can assure you that we are investigating the issue and taking action to improve this problem. Thank you for taking the time to leave a review.
Aug 15, 2021
The fencing on the gate was all mangled and we...
The fencing on the gate was all mangled and we did not get the pull down gate latch. I tried to fix fencing the best I could.
by
Dec 12, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Nov 15, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Nov 11, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Nov 10, 2020
It doesn’t fit it is to small...
It doesn’t fit it is to small
by
Response from Customer CareDec 4, 2020
Thank you for your review. We are sorry this product did not work for your project. We suggest you return it to your local Home Depot store and pick out a gate that best fits your project. Thanks!
Verified Purchase
Oct 7, 2020
Very good experience. Product was in before promised time...
Very good experience. Product was in before promised time and in very good condition. No problems with pickup. Excellent review!!!
by
Verified Purchase
Sep 2, 2020
Chain link ties were all loose but a easy fix....
Chain link ties were all loose but a easy fix.
by
Verified Purchase
Sep 1, 2020
My gate so normal not heavy wire...
My gate so normal not heavy wire
by
Verified Purchase
Sep 1, 2020
It was just what I ordered and it looks good....
It was just what I ordered and it looks good.
by
Verified Purchase
Aug 25, 2020
Worked as I thought it should, I'm satisfied....
Worked as I thought it should, I'm satisfied.
by
Verified Purchase
Aug 19, 2020
I received the stuff showing in the above picture that...
I received the stuff showing in the above picture that is 2 Panels and one strait Rod with sufficient clamps , I visited Home Depot on 08/17/20 to solve but the management person was helpless to understand how to fix this straight rod with this insufficient parts . The store having no any second part of that clamp to fix for this Rod.
by
Verified Purchase
Aug 19, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Aug 4, 2020
Quality is not what I was thinking it would be....
Quality is not what I was thinking it would be. Each gate was made different.
by
Verified Purchase
Aug 2, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Jul 31, 2020
when open it one of gates had been hit...
when open it one of gates had been hit with forklift or something wire was all bunched up in a ball but didn't have time to order new one so made it work .so no not happy this time
by
Verified Purchase
Jul 1, 2020
Frame was bent ,fence had flaws in weave...
Frame was bent ,fence had flaws in weave
by
Verified Purchase
Jun 10, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Jun 9, 2020
Nice but connection in the middle needs works
Nice but connection in the middle needs works
by
Verified Purchase
Recommended
Jun 3, 2020
You have to buy all the fittings and pieces separately...
You have to buy all the fittings and pieces separately
by
Verified Purchase
Jun 3, 2020
A little flimsy but met our needs. Had to...
A little flimsy but met our needs. Had to order it & the pickup at our store was a little confusing but overall satisfied with the purchase.