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Customer Reviews for ZLINE Kitchen and Bath 36 in. 6 Burner Dual Fuel Range with Black Matte Door in Stainless Steel

Internet #310773318

Model #RA-BLM-36

Store SKU #1004629016

  • 4.6 cu. ft. convection oven and a 6 gas burner cooktop
  • Professional and durable feel with 304-grade Stainless Steel
  • One-piece porcelain cooktop provides an easy cleaning experience

Customer Reviews

  • 4
    out of 231 reviews
  • 67% recommend this product
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Showing 1-30 of 231 reviews
Looks great - easy to use
This stove was EVERYTHING i was looking for. It's so shiny and everyone asks about it when they walk in. Easy to clean with the flat surface and eay to take on and off gold knobs!
by
    • Recommended
    Carbon Monoxide Leaks & Fire
    Had this stove in use for less than two years. A year in we started getting recall warnings. We installed a carbon monoxide detector and 2x the fire dept was called out. Took 6 mths for Zline to get us a new stove as they tested this one off the charts for Carbon. We got our “new” stove & the day after the oven went up in flames. If I had left the room while preheating the oven, our house would’ve gone up in flames. SLOW service & response to what should be an emergency!
    by
      Looks nice
      So far we are happy with the stove. I don’t know if I would call it fingerprintless because cause they still get fingerprints easily. Getting used to the oven as our previous was gas.
      by
      • Verified Purchase
      • Recommended
      Caught fire, burnt wires
      Stay away from ZLine. You will be 1st in line with customer service for 2hrs and nobody will answer. We had our oven replaced after one year as the bottom element stopped working. This happened to our second oven too and we just found out that it happened because the element wires caught fire and totally burnt, melted. Had them replaced. Just experienced this the third time tonight. Scary. Sparks, smoke and all house lights flickered. Now the top cooker is not working either. Highly hazardous.
      by
        2 found this review helpful
        VERY LOUD and VERY SLOW- A Terrible Combination
        Unfortunately, this oven has been a disappointment since day one. At first, we were thrilled- The range really looks great. That's about where our excitement ended. The noise the oven makes when you turn it on resembles a jet engine. It is a very high pitch whine that lasts the entire time its on, in any mode. Also, it takes about twice as long to bake than our old, cheap, oven. It takes up to an hour to preheat to 450! I would not recommend this oven, unless your house is just for show.
        by
        Response from ZLine Customer ServiceDec 5, 2023
        Hello! Thank you for reaching out. We are sorry to hear that this has been your experience with your ZLINE range. This does not sound like a normal function, and our team would like to look into this further. Please reach out to us at zlinekitchen.com/contact with your order number, and videos of the sound you are hearing, and our team can assist. Thank you! ZLineCustomerService
          Best range we’ve ever owned
          We just completed a full reno of our kitchen and this was this Z-Line range is the best part of it. The oven is by far the best we’ve ever had and the gas burner top is phenomenal. Definitely worth the investment. We looked at many different brands but settled on Zline for its features, value, and overall looks. Couldn’t be happier.
          by
            • Recommended
            Great quality and easy to convert to propane!
            Bought this range after considering many more expensive models for our kitchen rehab. It fits our lifestyle and cooking habits perfectly, from the instantly controllable heat on the brass burner cooktop to the variety of burner heat capacity, it has been a marvelous addition to our kitchen. I love the ease of cleaning around the burners due to the one piece surround porcelain cooktop. We also got the grill/griddle plate and it has been easy to keep seasoned with every use. The oven is wide enough for my largest sheet pans and it holds temperature to perfection. It is very predictable in cooking times when baking or roasting. It is also a gorgeous piece of kitchen "art" It and the hood/chimney work very well together. For the price paid, we believe it to be one of the best values available.
            by
              • Recommended
              Totally amazing
              I bought this product from Home Depot. They did not have any on display at any of thier stores. So, after reading all the reviews many times and then comparing to other stoves I am very happy with this purchase. The process was very easy as I did it online myself. They said it would be two weeks for delivery. However, I received it 8 days after ordering from Fed X. Delivery was excellent and driver and I inspected with no damage. It is very high quality and I believe worth the money
              by
              Response from ZLine Customer ServiceSep 18, 2023
              Hello! Thank you for taking the time to write this review. We are so happy to hear that you are enjoying your ZLINE range. The best compliment to a business is a great review, and we appreciate you leaving your feedback. Please do not hesitate to reach out to us if there is anything that we can assist you with! Thank you for choosing ZLINE for your home! ZLineCustomerService
                • Recommended
                1 found this review helpful
                Best stove I've owned
                I bought a whirlpool stove and it was bad , great I could return it. I decided to install this stove,6 inches bigger lots of cabinet work for me. The final result was awesome! A real heavy duty stove that I can make all kinds of foods. Down the road I will buy a matching hood.
                by
                  Great Value
                  We decided to purchase this ZLINE dual fuel 36" range during a move and gut renovation. Not wanting to spend an exorbitant amount on appliances played a big role in deciding on this model. All in all, happy with the function and value of the range but having had a higher end brand in the past, there are some bells and whistles that are missed. If you're willing to forego a self-cleaning option, any sort of digital display and the ability to low simmer with a consistent steady flame on a large burner, it's a great value. We did have an issue with the bottom heating element in the oven burning out just 4 months into use. Customer service was great though and it was replaced and fixed within 2 weeks. While I miss the functionality of my previous range, it's hard to compare the two when the ZLINE is literally $7K less brand new. If price is a deciding factor for you, you can't go wrong with this option.
                  by
                    • Recommended
                    Simply stunning design and functionality!
                    I completed construction of my new home about 2 months ago. During the construction phase, I researched all the top name brand appliances. I had originally chosen the GE Cafe line. But in comparison to ZLine, it was no contest for me. Zline had the same features and then some AND at nearly half the price of GE Cafe! It was simply a no brainer. After two months, I can honestly say I LOVE MY ZLINE! It’s easy to use and functions perfectly and with its drop dead gorgeous looks, you would think I paid thousands more. I’m always getting compliments, it’s truly the crown jewel of my kitchen!
                    by
                      • Recommended
                      Beautiful, quality range for the home5 chef
                      I'm a home cook trained by a professional chef, so quality and size are important. This free standing range is not only beautiful, but works fantastic. And it cleans up like a dream. And ZLINE's customer service - wow! We had an issue with the range that required a technician to come out twice. This was arranged with no delay and with no argument. ZLINE ended up replacing our original range. The replacement was sent promptly and they made it so easy for us to send back the faulty unit. They really stand behind their product. The new range works beautifully. The cast iron grates are lightweight and darken to a gorgeous patina, the oven racks are easy to move and remove. The oven size is perfect - I can fit a full size sheet pan in it. I love everything about it.
                      by
                        • Recommended
                        Uneven Baking w/ Oven
                        I've used this range for approximately 2 years. I'm not impressed with the performance of the oven it cooks uneven & takes 20-30 minutes to get to temp. My husband had to adjust all the burners, low was at med. heat. I cook & bake a lot; I consider myself a prohome chef with over 20 years of cooking experience. As a professional interior designer (specializing in commercial kitchens), so researching equip. is part of my job. It's beautiful & will do for now; I wouldn't purchase again.
                        by
                        Response from ZLine Customer ServiceJun 5, 2023
                        Hello! Thank you for reaching out to us. We are sorry to hear that you are not completely satisfied with your ZLINE range. It sounds like the oven may be on the "high bake" setting when cooking, rather than using "high bake" as a pre-heat option. Your range should be set to "high bake" to reach the temperature, then immediately turned to "low bake" for the cooking duration. If you are using this system and you are still experiencing uneven baking, our team would be happy to look into this for you to ensure that this oven is working properly. Please reach out to us at zlinekitchen.com/contact and our team can assist! ZLineCustomerService
                          3 found this review helpful
                          Love my Range
                          I bought the 5 piece package, and really like these appliances. The Range though… its amazing. It looks gorgeous, and with the 6 burners on the stove- you can cook so much. And the oven is great! I bake a lot of artisan breads at high temps, and it does great. So happy I chose Z-Line!
                          by
                            • Recommended
                            Centerpiece of the kitchen!
                            I bought this oven to finish off my kitchen remodel and it is elegant and brings everything together. It is simple and beautiful. Instalation was a breeze. The performance has been amazing, and I would highly recommend this oven and zline products.
                            by
                              • Recommended
                              The gold details are everything!
                              Not only did I get this oven but I got the matching refrigerator, microwave and dishwasher. The gold accents add so much style to the room and everything is easy to clean with a quick wipe. The oven stays cool on the front with an automatic fan that turns on when you’re using the it and with 6 burners there is enough room to cook everything you need at once. I have had so many compliments on the high end look of these appliances yet they are totally affordable!
                              by
                                • Recommended
                                Excellent Range. Very Pleased!
                                I purchased this this stove for almost a year now. I am very happy with that. I get compliments all the time for how beautiful the range is especially with my gold handles. Stove burners, work wonderfully and it’s very easy to clean. This is an quality product and love using it more than my other stove which I own.
                                by
                                  • Recommended
                                  We Purchase Multiple for New Construction and Flip
                                  Have purchased Multiple Zline Dual Fuel Ranges for our new construction projects and property flips. Very happy with the product.
                                  by
                                    • Recommended
                                    Great product
                                    I just bought this and I’m so happy about it I will recommend for everyone
                                    by
                                      • Recommended
                                      Absolutely gorgeous stove ...cooks amazing..
                                      I bought this as part of a complete package for kitchen remodel and we absolutely love it ...so satisisfied...
                                      by
                                        • Recommended
                                        Amazing product.
                                        I have installed many Zline dual fuel ranges in custom houses I build and have had nothing but great feedback from my clients.
                                        by
                                          • Recommended
                                          Big & Spacious
                                          New construction- looking forward to turning this bad boy on
                                          by
                                            • Recommended
                                            Great features
                                            I bought it couple months ago. It’s the best I’ve seen so far
                                            by
                                              • Recommended
                                              Great features
                                              Iam so happy with my range, I would recommend this anytime
                                              by
                                              Response from Customer ServiceMay 1, 2023
                                              Hello Maria, Thank you for taking the time to write us a review, we appreciate the feedback. First, let us say the range is definitely a statement in your kitchen and looks absolutely beautiful in your all-white kitchen! We are glad to hear that you are happy with your purchase. Have a great day!
                                                • Recommended
                                                Fire hazard
                                                My lower heating element arched and caught fire and burned apart. ZLine sent new parts free of charge even though they don’t know what caused it to arch. They speculated it was the wiring. My drawer microwave also arched and after lots of back and forth they finally sent me a new one and so far so good. I’m scared to use this stove. I have to babysit it when it’s one in case it catches fire. Also notice all the good reviews are from ZLine kitchen.com. Buyer beware
                                                by
                                                Response from ZLine Customer ServiceApr 19, 2023
                                                Hello Kimberly! Thank you for reaching out to us. We have located your case and reviewed your outreach on other platforms, and it looks like it was escalated to a customer experience manager. They have assisted you by sending you a wiring harness and setting up service out of courtesy as your warranty expired in 2020. Additionally, a refund was offered to you. ZLINE stands behind its products and customer experience team, and we are always looking for feedback and appreciate you taking the time to submit yours. Please do not hesitate to reach out to us if there is anything we can do to further assist you. Thank you! ZLineCustomerService
                                                  1 found this review helpful
                                                  Amazing range that has two big secrets!
                                                  I bought this range two years ago for our new build. Last year I discovered that the bottom of the oven actually is easily removable for easy cleaning. This morning I discovered the glass in the door is also removable just by sliding it out. I was able to lay it on my island top on a towel and clean that glass easily next to the sink. It was so dirty that I was concerned about dripping cleaning onto my wood floor. Now I can just wipe it clean with vinegar and baking soda and a Magic eraser and Bam! Easy Peasy! A woman obviously designed this range!
                                                  by
                                                    • Recommended
                                                    2 found this review helpful
                                                    We love our stove!! As other reviewers stated the back...
                                                    We love our stove!! As other reviewers stated the back seems to be hotter so I am careful when I bake. My only regret is not getting the Durasnow instead as the stainless steel scratches easy. I had to contact customer service and they responded right away.
                                                    by
                                                    Response from ZLine Customer ServiceMay 2, 2022
                                                    Hello Daphne! Thank you for taking the time to share your experience with your ZLINE range! We are happy to hear you received the support you needed when you contacted us. Please feel free to reach out again if you are in need of further assistance. Thank you! ZLineCustomerService
                                                    • Verified Purchase
                                                    Awesome product and even better customer service!
                                                    I love this range! It is beautiful, feels very solid and well made, and works great. ZLINE also has excellent customer service. I contacted them regarding an issue with one of the racks and they immediately sent a replacement. Great product!
                                                    by
                                                      • Recommended
                                                      Beautiful Equipment
                                                      I bought these early this year, they work great and they are beautiful.
                                                      by
                                                        • Recommended
                                                        Cooks food beautifully
                                                        I bought this 7 months ago and wouldn’t want any other stove
                                                        by
                                                          • Recommended
                                                          Showing 1-30 of 231 reviews

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                                                          Number of Burners

                                                          6 burner

                                                          6 burner

                                                          6 burner

                                                          6 burner

                                                          Cleaning Type

                                                          Manual Clean

                                                          Manual Clean

                                                          Manual Clean

                                                          Manual Clean

                                                          Capacity of Oven (cu. ft.)

                                                          4.6 cu ft.

                                                          4.6 cu ft.

                                                          4.6 cu ft.

                                                          4.6 cu ft.

                                                          Range Size (Width)

                                                          36 in.

                                                          36 in.

                                                          36 in.

                                                          36 in.

                                                          Range Installation Type

                                                          Freestanding

                                                          Freestanding

                                                          Freestanding

                                                          Freestanding