if this was a $30 cabinet, I wouldn't complain - but I paid over $80 for this. Straight out the box, the doors would not close properly and the hinges had to be adjusted. No screws were included for mounting. After mounting and installing the shelf, the doors would not close again as the shelf was too wide. After trimming the shelf down so the doors would close, it became apparent there is quite a large gap between the doors so you can see what is inside. After all this, I noticed one of the corners also appears to have been damaged as the particle board (I don't believe there is any actual real wood in the entire cabinet) on the left corner of the bottom shelf is delaminating. I realize this is a lower line model, but I expect a little more for $80. This is more of a $30 value.
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Response from ZHC_Customer_ExperienceFeb 9, 2021
We're sorry to hear that you are unhappy with your purchase of this wall cabinet, Dave. This unit is made from engineered wood which is well-suited to standard bathroom environments. For assistance with assembly and troubleshooting concerns, please reach out to the manufacturer's U.S.-based Customer Service department Monday - Friday from 8:30 AM to 4:30 PM EST at 800-892-3986. We look forward to assisting you and thank you for your business!
Jan 14, 2021
A petite cabinet that I mounted over the toilet in...
A petite cabinet that I mounted over the toilet in the master bathroom. Looks and functions great.
by
Verified Purchase
Jan 14, 2021
Kinda cheaply made but will do for now....
Kinda cheaply made but will do for now.
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Response from ZHC_Customer_ExperienceJan 15, 2021
Hi Rob, thank you for taking the time to provide us with your feedback. We are sorry to hear that you were not completely satisfied with your purchase of this wall cabinet. We put a lot of thought into our products and are disappointed when they do not meet our customers' expectations. We take our customers' concerns seriously and would like to understand more about your feedback so we can improve our products. If you get the chance, please reach out to our U.S.-based Customer Service department by email at customerservice@zenith-products.com to elaborate on your review or provide us with suggestions for improvements. We would be happy to share suggestions with our Product Manager and our Quality Control department. Again, we are sorry that we did not meet your expectations. Thank you for your business!
Verified Purchase
Jan 9, 2021
Made of basic fiber board. Not heavy-duty. The narrow size...
Made of basic fiber board. Not heavy-duty. The narrow size worked for me in a tiny bathroom location used only by adults in family. I wouldn't recommend this for bathrooms used by children or outsiders.
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Response from ZHC_Customer_ExperienceJan 13, 2021
Hi Douglas, thanks for taking the time to provide us with your feedback! We're happy to hear that this wall cabinet worked in your bathroom! This cabinet is made from engineered wood, which is well suited to damp bathroom environments. If you have any additional questions or concerns, please feel free to reach out to the manufacturer's U.S.-based Customer Service department Monday - Friday from 8:30 AM - 4:30 PM EST by calling 800-892-3986 for assistance. Thank you for your business!
Verified Purchase
Jan 9, 2021
It looks very nice on the wall. When it was...
It looks very nice on the wall. When it was shipped the inside shelve was missing, which was later shipped to me. When I installed it, it seems the doors do not close as well as when the shelve was not in the cabinet. It is a little narrow on the inside width as far as storing things in the cabinet. Also, when it was shipped it was dusty perhaps indicating to me that it had sat in a warehouse for a while.
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Response from ZHC_Customer_ExperienceJan 12, 2021
We're sorry to hear about the problem with your shower hooks, D1! Our Quality Control department strives to catch any and all damages/defects and we're sorry that your item may have been missed. Please feel free to reach out to the manufacturer's U.S.-based Customer Service department Monday - Friday with any additional questions or concerns. We hope you'll give us another try in the future and thank you for your business!
Verified Purchase
Dec 12, 2020
The wood looks very cheap !
The wood looks very cheap !
by
Response from ZHC_Customer_ExperienceDec 14, 2020
We're sorry to hear that you are not completely satisfied with your purchase of this wall cabinet, Braves. This cabinet is made from engineered wood which is well-suited to damp bathroom environments. If you have any additional questions or concerns, please feel free to reach out to the manufacturer's U.S.-based Customer Service department Monday - Friday from 8:30 AM to 4:30 PM by calling 800-892-3986. Representatives are available to assist you. Thank you for your business!
Verified Purchase
Nov 25, 2020
Exactly what I was looking for.......
Exactly what I was looking for.......
by
Verified Purchase
Recommended
Nov 14, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Nov 11, 2020
Bad quality. Was missing pieces...
Bad quality. Was missing pieces
by
Response from ZHC_Customer_ExperienceNov 18, 2020
We're sorry to hear that you are unhappy with your purchase of this wall cabinet, Erika. I've noted that your package was missing pieces needed to assemble this unit. Our Quality Control department strives to catch any and all damages/defects and we're sorry that your item may have been missed. Please reach out to the manufacturer's U.S.-based Customer Service department Monday - Friday from 8:30 AM to 4:30 PM by calling 800-892-3986. Representatives are available to assist you with processing a claim for a replacement part. We look forward to assisting you. Thank you for your business!
Verified Purchase
Nov 10, 2020
Go's very well in my bathroom...
Go's very well in my bathroom
by
Verified Purchase
Oct 25, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Oct 24, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Oct 23, 2020
by
Verified Purchase
Oct 7, 2020
It's ok but not quality...
It's ok but not quality
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Response from ZHC_Customer_ExperienceOct 8, 2020
Hi Di, thank you for taking the time to provide us with your feedback. We are sorry to hear that you were not satisfied with your purchase of this wall cabinet. We put a lot of thought into our products and are disappointed when they do not meet our customers' expectations. We take our customers' concerns seriously and would like to understand more about your feedback so we can improve our products. If you get the chance, please reach out to our U.S.-based Customer Service department via email at customerservice@zenith-products.com to elaborate on your review or provide us with suggestions for improvements. We would be happy to share suggestions with our Product Manager. Again, we are sorry that we did not meet your expectations. Thank you for your business!
Verified Purchase
Oct 7, 2020
It was packaged well and matched the specs. The hinges...
It was packaged well and matched the specs. The hinges needed some adjustment to get the reveals consistent but the hinges are slotted to allow the adjustment.
by
Verified Purchase
Oct 7, 2020
I returned this item. It was not square and...
I returned this item. It was not square and was missing pieces.
by
Response from ZHC_Customer_ExperienceOct 27, 2020
Hi Jake, thank you for providing us with your feedback. We are sorry to hear that you were disappointed with your purchase of this wall cabinet. I'd like to let you know that the manufacturer does have a U.S.-based Customer Service department available to call Monday - Friday from 8:30 AM - 4:30 PM EST at 800-892-3986. Representatives are available to assist you in processing a claim for replacement parts as needed. We hope you'll give us another try in the future. Thank you for your business!
Verified Purchase
Oct 7, 2020
Nice product for the money. Some minor scratches, okay over...
Nice product for the money. Some minor scratches, okay over all.
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Verified Purchase
Sep 9, 2020
The doors do not match up correctly. Gap at...
The doors do not match up correctly. Gap at bottom of doors with top tight together.
I would not recommend this item.
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Response from ZHC_Customer_ExperienceSep 11, 2020
Hi Sherry, thank you for providing us with your feedback. We are sorry to hear that you are not happy with your wall cabinet. I've noted that you had some problems getting the doors of the cabinet to line up correctly. Please note that, if needed, the door hinges are adjustable. I also want to let you know that the manufacturer does have a U.S.-based Customer Service department available to call Monday - Friday from 8:30 AM - 4:30 PM EST at 800-892-3986. Representatives are available to assist with step-by-step instructions and troubleshoot assembly issues, as well as process a claim for replacements parts that may be defective. Please reach out for further assistance. We look forward to making this right!
Verified Purchase
Sep 9, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Sep 8, 2020
Very nice finish, deep shelves you can fit 2 rows of medicines etc. from one end to the other.
Very nice finish, deep shelves you can fit 2 rows of medicines etc. from one end to the other.
by
Verified Purchase
Recommended
Sep 8, 2020
The cabinet doors are not equal. It is cheaply made....
The cabinet doors are not equal. It is cheaply made.
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Response from ZHC_Customer_ExperienceSep 11, 2020
Hi Felicia, thank you for providing us with your feedback. We are sorry to hear that you are not happy with your wall cabinet. I've noted that you had some problems with the cabinet's doors lining up. Please note that, if needed, the door hinges are adjustable. I also want to let you know that the manufacturer does have a U.S.-based Customer Service department available to call Monday - Friday from 8:30 AM - 4:30 PM EST at 800-892-3986. Representatives are available to assist with step-by-step instructions and troubleshoot assembly issues, as well as process a claim for replacements parts that may be defective. Please reach out for further assistance. We look forward to making this right!
Verified Purchase
Sep 8, 2020
Descent cabinet for the money. Easy to hang. Works well...
Descent cabinet for the money. Easy to hang. Works well for general storage.
by
Verified Purchase
Sep 8, 2020
Door color and frame color dont match. Poor quality....
Door color and frame color dont match. Poor quality.
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Response from ZHC_Customer_ExperienceSep 11, 2020
Hi Bridgette, thank you for taking the time to provide us with your feedback. We are sorry to hear that you are disappointed with your wall cabinet. For any damaged or defective parts, the manufacturer's U.S.-based Customer Service Department can assist with processing a claim for replacements. Please reach out to them Monday - Friday from 8:30 AM - 4:30 PM EST by calling 1-800-892-3986. We look forward to assisting you. Thank you for your business!
Verified Purchase
Sep 8, 2020
It was easy to put up, and nothing to assemble....
It was easy to put up, and nothing to assemble.
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Verified Purchase
Sep 1, 2020
It wasn’t in perfect condition but I did need it...
It wasn’t in perfect condition but I did need it for a customer of mine and there was no time to send it back. The doors were loose and it was clearly a “bargain” item of marginal quality.
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Response from ZHC_Customer_ExperienceSep 15, 2020
Hi Kevin, thank you for taking the time to provide us with your feedback. We are sorry that you were not completely satisfied with your purchase of this wall cabinet. Please note that, even though this wall cabinet comes mostly assembled, the door hinges are adjustable if needed. I also want to let you know that the manufacturer does have a U.S.-based Customer Service department available to call Monday - Friday from 8:30 AM - 4:30 PM EST at 800-892-3986. Representatives are available to assist with step-by-step instructions and troubleshoot assembly issues, as well as process a claim for replacements parts as needed. Please reach out if you'd like further assistance. Thank you for your business!
Verified Purchase
Sep 1, 2020
Poor quality and chipped paint/plastic...
Poor quality and chipped paint/plastic
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Response from ZHC_Customer_ExperienceSep 14, 2020
Hi Mary, thank you for taking the time to provide us with your feedback. We are sorry to hear that you are disappointed in the quality of your wall cabinet. Our Quality Control Department strives to catch any/all damages or defects and we are sorry if your item may have been missed. I also want to make you aware that the manufacturer has a U.S.-based Customer Service department available to call Monday - Friday from 8:30 AM - 4:30 PM EST at 800-892-3986. Representatives are available to assist in processing claims for possible damaged parts. Please have a proof of purchase along with photos of the chipped paint ready when you call. We look forward to hearing from you and assisting you. Thank you for your business!
Verified Purchase
Aug 26, 2020
This cabinet looks nice, but was a little pricey. It did not come with mounting hardware and you ...
This cabinet looks nice, but was a little pricey. It did not come with mounting hardware and you have to drill the holes to mount it as well. Almost $80 for this is too much.
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Response from ZHC_Customer_ExperienceSep 30, 2020
Hi Kellie, thank you for taking the time to provide us with your feedback. We're sorry to hear that you are not completely satisfied with your purchase of this wall cabinet. We try to make our listings as clear as possible by including detailed product information in the Product Overview section of the Home Depot website page. We will use your feedback to try to make our listings more clear. We hope you still get a lot of use out of your wall cabinet and that it helps to add valuable storage and organization space to your bathroom area. Thank you for your business!
Verified Purchase
Aug 19, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Aug 18, 2020
This cabinet was just what I needed...
This cabinet was just what I needed
by
Verified Purchase
Aug 18, 2020
The doors did not line-up; and , it had damage where the doors hit the shelve.
The doors did not line-up; and , it had damage where the doors hit the shelve.
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Response from ZHC_Customer_ExperienceSep 16, 2020
Hi Abe, thank you for taking the time to provide us with your feedback. We are sorry to hear that you are not happy with your purchase of this wall cabinet. I've noted that your cabinet doors do not seem to be lining up correctly. Please note, the doors' hinge screws are adjustable if needed. Just be careful not to over-tighten the screws. I'd also like to let you know that the manufacturer does have a U.S.-based Customer Service department available to call Monday - Friday from 8:30 AM - 4:30 PM EST at 800-892-3986. Representatives are available to assist with step-by-step installation instructions and troubleshoot assembly issues, as well as process claims for replacement parts as needed. Thank you for your business!