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Customer Reviews for Zenna Home 23-3/5 in. W x 64-3/5 in. H x 12-1/2 in. Metal 3-Shelf Over the Toilet Storage Space Saver in Satin Nickel

Internet #202061575

Model #2623NN

Store SKU #1000017514

  • Accommodates up to 5 lb. of bath accessories
  • Transitional design provides a stylish look to your bath
  • Toilet clearance height is 34-1/4 in. H

Customer Reviews

  • 3.5
    out of 35 reviews
  • 80% recommend this product
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Showing 1-30 of 35 reviews
Nice for what it is...inexpensive storage....
Nice for what it is...inexpensive storage.
by DANE
Response from ZHC_Customer_ExperienceSep 21, 2021
Thank you for taking the time to provide us with your feedback, Dane. We're happy to hear that overall you are pleased with your purchase of this space saver. If you have any questions or concerns regarding this product, please feel free to reach out to the manufacturer's U.S.-based Customer Service department available Monday - Friday from 8:00 AM to 5:00 PM EST at 800-892-3986 for assistance. Thank you for your business!
    Very very light weight. For the price I thought it should...
    Very very light weight. For the price I thought it should have been a bit studier. Once I secured it to the wall, it was ok, but overall I was disappointed.
    by MLMV
    Response from ZHC_Customer_ExperienceJul 22, 2021
    We're sorry to hear that you are not completely satisfied with your purchase of this space saver, RET. If you would like assistance in troubleshooting your stability concerns, please reach out to the manufacturer's U.S.-based Customer Service department Monday - Friday from 8:00 AM to 5:00 PM EST at 800-892-3986. Representatives are available to assist you! Thank you for your business and feedback!
    • Verified Purchase
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by HomeDepotCustomer
    • Verified Purchase
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by HomeDepotCustomer
    • Verified Purchase
    You get what you pay for, serves its purpose. We...
    You get what you pay for, serves its purpose. We put this is an Airbnb bathroom so I am not the one using it on a daily basis. Seems to be just fine.
    by NINA
    • Verified Purchase
    The bottom shelf of the space saver is too close to the top of the toilet to place anything on th...
    The bottom shelf of the space saver is too close to the top of the toilet to place anything on the toilet top which wastes space. The space saver is not stable--rickety. The shelving has no liners and the metal shelving is widely spaced so that a pen, pencil, toothbrush, etc would fall through. It's not what I expected from the description. I don't like it but still have it set up and am using it minimally because of the trouble to disassemble and rebox it for return. Guess I got what I paid for as it seemed reasonably priced. Oh, well. Win some, lose some.
    by Anonymous
    Response from ZHC_Customer_ExperienceNov 30, 2020
    We're sorry to hear that you're disappointed with your purchase of this space saver. We try to make our listings as clear as possible by including multiple photos of the unit and information about dimensions and toilet clearance so that you know what to expect when purchasing. We also recommend mounting this unit to the wall to increase its overall stability and security. If you have any additional questions or concerns, please feel free to reach out to the manufacturer's U.S.-based Customer Service department via email at customerservice@zenith-products.com. Representatives are available to assist you with step-by-step instructions and help troubleshoot your stability concerns. Thank you for your business!
    • Verified Purchase
    Hardware missing, one of the screws that holds on the shelf is missing. Would be great if you cou...
    Hardware missing, one of the screws that holds on the shelf is missing. Would be great if you could honor good customer service & send me a replacement screw so that the shelf doesn't eventually fall apart.
    by SBryan
    Response from ZHC_Customer_ExperienceNov 13, 2020
    We're sorry to hear about the problem with your package, SBryan! Please reach out to the manufacturer's U.S.-based Customer Service department Monday - Friday from 8:30 AM to 4:30 PM EST by calling 800-892-3986. Representatives are available to assist you in processing a claim for replacement parts as needed. Please have a proof of purchase available when you reach out. We look forward to assisting you and thank you for your business!
      • Recommended Product
      It arrived earlier than expected, was easy to assemble and...
      It arrived earlier than expected, was easy to assemble and looks great! The color was true to photo and it’s beautiful in my bathroom.
      by ANGELA
      • Verified Purchase
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
      by HomeDepotCustomer
      • Verified Purchase
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
      by HomeDepotCustomer
      • Verified Purchase
      The box contained three poles and two shelves....nothing else,,,,third shelf...
      The box contained three poles and two shelves....nothing else,,,,third shelf missing and I don't know how many poles were missing but most were....no screws...no instructions in Greek....NOTHING!!
      by Ross
      • Verified Purchase
      Perfect iteam....
      Perfect iteam.
      by Numder
      • Verified Purchase
      It worked out perfect thank you...
      It worked out perfect thank you
      by HomeDepotCustomer
      • Verified Purchase
      The rack wants to be screwed into the wall, but...
      The rack wants to be screwed into the wall, but still functions detached. This is a little tough to put together without a partner. Pay very careful attention to which way the pieces are facing when putting the rack together.
      by PennStateGrad
      • Verified Purchase
      Just like the picture nothing more or less. Simple sturdy...
      Just like the picture nothing more or less. Simple sturdy assembly.
      by Karen
      • Verified Purchase
      Light weight, sturdy, and easy to assemble....
      Light weight, sturdy, and easy to assemble.
      by HomeDepotCustomer
      • Verified Purchase
      Didnt have all parts of the items. Package was so...
      Didnt have all parts of the items. Package was so mess up. Didn’t look new
      by Jessica
      Response from ZenithCustomerServiceJan 15, 2020
      Hi Jessica, thank you for taking the time to share your comments online. We are sorry you did not receive all of your parts with your purchase. Our Customer Service Department can assist with replacement parts. Please give us a call at 1-800-892-3986. We appreciate your business and would love the opportunity to offer you a resolution.
      • Verified Purchase
      Too weak....
      Too weak.
      by Reyna
      Response from ZenithCustomerServiceJan 10, 2020
      We are very sorry to hear you are not satisfied with your product. Unfortunately, we will need a little more information to assist you with your issue. Please contact our Customer Service Department at 1-800-892-3986 to explain what is happening, we are sure they will be able to offer a resolution.
      • Verified Purchase
      Easy install...
      Easy install
      by Onasias
      • Verified Purchase
      3 Star Review
      Rating provided by a verified purchaser
      by HomeDepotCustomer
      Response from ZenithCustomerServiceNov 27, 2019
      We are very sorry to hear you are not satisfied with your product. Unfortunately, we will need a little more information to assist you with your issue. Please contact our Customer Service Department at 1-800-892-3986 to explain what is happening, we are sure they will be able to offer a resolution.
      • Verified Purchase
      It is very nice but it was hard to assemble...
      It is very nice but it was hard to assemble
      by Ibia
      Response from ZenithCustomerServiceOct 4, 2019
      Hello Ibia, thank you for sharing your comments online. We are glad that you like your new Spacesaver. Our Customer Service Department is always available to assist with detailed instruction for assembly and installation. We thank you for your business and look forward to servicing you again in the future.
      • Verified Purchase
      2 Star Review
      Rating provided by a verified purchaser
      by HomeDepotCustomer
      Response from ZenithCustomerServiceAug 30, 2019
      Thank you for your feedback. We are sorry to see that it appears as though you are not happy with your Spacesaver but would like more information in order to better assist you in solving the problem. Please call our Customer Service Department at: 1-800-892-3986. They are available from 8 a.m. until 5 p.m. EST. Looking forward to hearing from you.
      • Verified Purchase
      Home depot assembled it for me. great service great product
      Home depot assembled it for me. great service great product
      by Phil
      • Verified Purchase
      • Recommended Product
      I like it but I thought it offered more space,...
      I like it but I thought it offered more space, and in the other hand it's the entire opoddite of sturdy which I do find annoying. But other than that it's OK for the price I paid I guess.
      by Bhumi
      Response from ZenithCustomerServiceAug 15, 2019
      We're sorry you're experiencing difficulty with your product. The unit should be mounted to the wall for safety reasons. By mounting it to the wall should also provide extra stability. If you have any questions or need additional assistance with your spacesaver, please contact the manufacturer's Customer Service Department at 1-800-892-3986. Thank you
      • Verified Purchase
      1 person found this helpful
      Assembly was very easy....
      Assembly was very easy.
      by Ray
      Response from ZenithCustomerServiceOct 9, 2019
      Thank you so much for taking the time to share your comments online! We’re certainly glad you are satisfied with your purchase! We work very hard to offer reliable products with easy assembly and we look forward to servicing you again in the future!
      • Verified Purchase
      hard to follow assembly instructions, other than that the item...
      hard to follow assembly instructions, other than that the item is functional.
      by Gary
      Response from ZenithCustomerServiceMay 2, 2019
      Hi Gary, so sorry you had difficulty with the Instructions provided. Our Customer Service Department is available to assist with step-by-step instructions via phone. Please feel free to contact them at 1-800-892-3986 for future assistance. We are glad to hear that you did get your item up and that you are pleased with the outcome. We appreciate your business and hope to serve your again!
      • Verified Purchase
      Great product ...
      Great product
      by Doug
      Response from ZenithCustomerServiceJul 19, 2019
      Hi Doug, thank you for sharing your comments online. We are happy you are pleased with your item. We thank you for your business and look forward to servicing you again in the future.
      • Verified Purchase
      The dimensions were the key to our purchase. Needed...
      The dimensions were the key to our purchase. Needed to fit our limited space.
      by ShopperD
      Response from ZenithCustomerServiceNov 2, 2018
      Hi ShopperD, thank you for sharing your comments online. We are happy to hear you are pleased with your product and that it was a great fit for your space. We greatly appreciate your business and look forward to servicing you again in the future.
      • Verified Purchase
      CAUTION: while I would recommend this product I would advise everyone that this is NOT a snap tog...
      CAUTION: while I would recommend this product I would advise everyone that this is NOT a snap together product. I STRENUOUSLY SUGGEST spending the extra money to get the snap together style. This took 30 minutes to put together and the snap together version was put together in half the time.
      by Mina
      Response from ZenithCustomerServiceSep 19, 2018
      Hi Mina, thank you for taking the time to share your comments online. Yes, there are screws and other hardware provided with purchase to assemble this product. We are glad to hear you were pleased with your product. We greatly appreciate your business and look forward to servicing you again in the future.
      • Verified Purchase
      • Recommended Product
      1 person found this helpful
      It is a good produce and it looks great....
      It is a good produce and it looks great.
      by HomeDepotCustomer
      Response from ZenithCustomerServiceAug 30, 2018
      To our HomeDepotCustomer thank you for taking the time to share you comments online. We are happy to hear you are pleased with you new Spacesaver. We greatly appreciate your business and look forward to servicing you again in the future.
      • Verified Purchase
      Showing 1-30 of 35 reviews