Customer Reviews for Zenna Home NeverRust Decorative Finial 44 in. - 72 in. Aluminum Adjustable Tension No-Tools Shower Curtain Rod in Black

Hi HDSFNM, we're sorry to hear that you were unhappy with your purchase of this Adjustable Tension Shower Curtain Rod because of the style of the end caps and it did not tighten. We put much thought into the design and creation of our products and are disappointed when they do not meet our customers' expectations. Our Customer Service Department is open Monday through Friday, 8:30AM to 5:00PM EST at 800-892-3986 and could have evaluated your issue and offered assistance. Since you have returned your unit, we will share your feedback with our Product Manager. Thank you!

Hi WP83, we're sorry to hear your Adjustable Tension Shower Rod will not tighten. To help you troubleshoot your concerns, please reach out to the Customer Service Department Mon-Fri 8:30AM-5:00PM EST at 800 892-3986. A representative will be available to help assist you. Thank you!

Hi HomeDepotCustomer, thank you for sharing your comments online. We're sorry to hear that you were not satisfied with your purchase of this Adjustable Tension No-Tools Shower Rod. We take our customers' feedback seriously and would like to understand more about your concerns so we can see if there are ways to improve this product. If you get the chance, please reach out to our Customer Service Department Monday - Friday 8:30AM-5:00PM EST at 800 892-3986 to elaborate on your concerns and/or provide us with suggestions for improvements. We appreciate your business and hope that you give us an opportunity to serve you again in the future. Thank you!

Hi HomeDepotCustomer, thank you for sharing your comments online. We are sorry to hear you were not pleased with your purchase of the Adjustable Tension No-Tools Shower Rod due to the price. We strive to provide quality products at a great price so we are sorry that you weren't happy with your purchase. We greatly value your feedback and your business. For additional product information, please contact our Customer Service Department Monday - Friday from 8:30AM to 5:00PM EST at 800-892-3986. Thank you!

Thank you for sharing your comments ggplus3. Before you start twisting the rod, unlock the rod, extend it to each wall, then twist the inner tube away from you until the rod is fully tightened. In case you require any further assistance, please do not hesitate to contact our customer service department at 1-800-892-3986. You can reach them Monday through Friday between 8:30 a.m. and 5 p.m. Eastern Standard Time.

We appreciate your feedback HomeDepotCustomer. We apologize for any inconvenience this may have caused you and assure you that we take your concerns seriously. We would like to investigate the issue further and resolve it to your satisfaction. To assist us in addressing your concern, we kindly request that you give us a call at 1-800-892-3986 and provide us with any relevant information regarding the defect. This will enable us to analyze the situation comprehensively and take appropriate corrective measures.You can reach us Monday through Friday between 8:30 a.m. and 5 p.m. (EST).

Thank you for your online review. We appreciate your feedback and are sorry to hear that you are experiencing issues with your rod. We would like to assure you that our customer service agents are here to help resolve any concerns you may have. Please reach out to our dedicated customer service team at (800) 892-3986 and they will be glad to assist you with your rod-related issue. Our agents are highly trained and committed to providing you with the best possible support. They are available Monday-Friday 8:30AM - 5PM Eastern Standard Time. We value your satisfaction and look forward to resolving this matter for you.