Product performs as advertised. Easy installation. Clear instructions. Recommend
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Verified Purchase
Feb 7, 2024
Good product very good quality. Easy to install.
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Verified Purchase
Feb 2, 2024
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Verified Purchase
Jan 31, 2024
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Verified Purchase
Jan 31, 2024
Easy to install, attractive.
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Verified Purchase
Jan 24, 2024
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Verified Purchase
Jan 24, 2024
Tension stopped working within a month of use. It loosened on its own and fell off the wall, it is now completely unusable and needs to be replaced.
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Response from ZHC_Customer_ExperienceJan 24, 2024
Hi Erica, we're sorry to hear your Adjustable Tension Shower Rod will not stay up. If you have not returned the product, please reach out to the Customer Service Department Monday - Friday from 8:30AM to 5:00PM EST at 800-892-3986. Representatives are available to help troubleshoot your concerns. Thank you!
Verified Purchase
Jan 10, 2024
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Verified Purchase
Jan 9, 2024
Junk
Won't stay adjusted to fit the length of the tub. Plastic bumper on the end broke off when installing. Rather light $35 on fire.
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Response from ZHC_Customer_ExperienceJan 11, 2024
Hi jake, we're sorry to hear you are unhappy with your purchase of this Adjustable Tension No-Tools Shower Rod because it will not stay and the bumper broke during installation. We strive to provide products that are effective and reliable, and it seems that in this case, that was not the case. If you have not returned the product, please reach out to the Customer Service Department Monday - Friday from 8:30AM to 5:00PM EST at 800-892-3986. Representatives are available to help troubleshoot your concerns as well as process replacement parts. Thank you!
Jan 3, 2024
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Verified Purchase
Jan 3, 2024
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Verified Purchase
Dec 28, 2023
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Verified Purchase
Dec 27, 2023
Cheap finish doesn’t match any other hardware. Very low quality metal. Adjustment won’t stay in place. Threw it away and bought a Morn brand one online for the same price. Much better quality
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Response from ZHC_Customer_ExperienceDec 29, 2023
Hi HomeDepotCustomer, we're sorry to hear that you are not satisfied with your Adjustable Tension Shower Rod because it would not stay in place and the finish seems cheap. We take great pride in our products and are sorry that this product did not meet your expectations. We understand your concerns about the quality of the product, and we would like to assure you that we are constantly working to ensure that our products are of the highest standard. We take our customers' feedback seriously and will share your comments with our product manager and our quality control department. If you have any additional questions or concerns, please feel free to reach out to our Customer Service Department for support Monday - Friday 8:30AM-5:00PM EST at 800 892-3986. Thank you!
Verified Purchase
Dec 27, 2023
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Verified Purchase
Dec 27, 2023
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Verified Purchase
Dec 18, 2023
Kept falling down
Poor design on how it holds up on the walls. Less than 1year. Tried to come up with solutions. Double stick tape. Finally it came down and plastic insert broke.
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Response from ZHC_Customer_ExperienceDec 19, 2023
Hi Pkrav000, we are sorry to hear you're unhappy with your purchase of this Adjustable Tension Shower Rod because it would not stay up and is now broken. We take great pride in our products and are sorry that this product did not meet your expectations. Please reach out to the Customer Service Department for support Monday - Friday from 8:30AM to 5:00PM EST at 800-892-3986. Representatives are available to help troubleshoot your concerns and can process claims for replacement if your product is still under its warranty. Please have a proof of purchase available when you reach out. We look forward to assisting you and thank you for your business!
Dec 13, 2023
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Verified Purchase
Dec 13, 2023
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Verified Purchase
Dec 13, 2023
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Verified Purchase
Dec 11, 2023
not good
Product is very cheap and i will be returning it today. Falls down twice a day
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Response from ZHC_Customer_ExperienceDec 13, 2023
Hi rods, we're sorry to hear that your Adjustable Tension No-Tools Shower Rod would not stay up. Our Customer Service Department is open Monday through Friday, 8:30 AM to 5:00PM EST at 800-892-3986 and could have evaluated your issue and offered assistance. Since you have returned your unit, we will share your feedback with our Quality Control Department. We appreciate your business and hope that you give us an opportunity to serve you again in the future.
Recommended
Dec 9, 2023
3 months in...
Easy to assemble, but the quality is poor. After 3 months the rod started falling. The tension does last. I would return it if I could.
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Response from ZHC_Customer_ExperienceDec 12, 2023
Hi Disappointed, we are sorry to hear that you could not get the Adjustable Tension Shower Curtain Rod to stay in place. Please reach out to the Customer Service Department Monday - Friday from 8:30AM to 5:00PM EST at 800-892-3986. Representatives are available to assist you and help troubleshoot your concerns. Thank you!