I bought 5 of these BLACKOUT shades to block on the sun from the giant windows in my family room: four 34.5 inch wide shades and one 56.5 inch wide shade. I ordered them on a Friday and received them all via UPS the following Thursday. They came in two packages: three 34.5 inch shades in one, and the remaining two shades in a second longer package. The box containing the three 34.5 inch shades was partially opened, the end cap of the box was missing, but because all the parts where there and the shades themselves looked undamaged in their individual wrappers, I didn't worry about. More on this later.
The actual installation of the shades was quite easy. Screw the brackets to the window frame and pop the shade into the brackets. You may need to give them a good bump with your fist to get them in place. I learned (see below) that they are easy to remove if you need to, and they pop back in place securely again without any issues.
The shades themselves do what I need them to so: block the sunlight from shining on my TV screen. The white blends nicely with my white walls. I am happy.
Sadly, the three shades that were packed in the damaged box were negatively affected. One of them lost its spring tension, and would not retract easily. I had to adjust the tension of the spring following the instructions enclosed with the shade. This was easy to do, and I was able to make it work properly. The other two shades would not retract at all, and I was unable to fix them by adjusting the tension. I e-mailed customer support at <support@markisolUSA.com> with a description of the problem. I expected to hear back within a day or so. I was pleasantly surprised to receive a reply later the same day. Peter at customer support quickly arranged for two new spring mechanisms to be shipped to me, and I had them within a few days.
The replacement springs came with excellent instructions, and it only took a few minutes each to replace the bad springs. After a few tension adjustments to the shades, both worked properly.
- The shades do what I expect, black out the sunlight.
- The shades are easy to install
- The shades are easy to adjust
- 3 came defective, but that seems to be the fault of UPS. Customer support quickly addressed the problem.
- I feel these are an excellent value for the money.