Customer Reviews for iRobot Roomba e5 Wi-Fi Connected Robot Vacuum Cleaner

Internet #309460750

Model #e515020

Store SKU #1004503667

  • Cleans all floor types
  • 5x the suction (Compared to Roomba 600 Series System)
  • The High-Efficiency Filter captures 99% of dog and cat allergens.

Customer Reviews

  • 802 Customer Reviews
  • 4.1 out of 5 stars overall
78% of customers recommended.
Overall Ratings
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San Francisco, CA
Amazing Little Helper!
Customer review from logo
Our little robot amazingly thorough at cleaning, particularly in corners, under furniture, pet dander, etc. Love the sounds it makes to indicate status. Love the signage to facilitate maintenance - example the different brushes have visual cues to help identify which brush goes where. Though, please (1) find a way for larger dustbin to decrease clean out times; (2) helpful to have visual cues on both the base and on robot to "connect the dots" aligning connectivity to facilitate charging.
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Response from IRobotPWRSeptember 2, 2020
Hello there! Thank you for being a loyal iRobot Family member. We are thrilled to hear things are working out well. If you ever need additional support, please reach out to our expert support team directly at 1-877-855-8593. Sincerely, iRobot Customer Care
We wanted one for our dog's hair that I'm constantly having to sweep. I'm very please on it's per...
We wanted one for our dog's hair that I'm constantly having to sweep. I'm very please on it's performance. Even our dog likes "BUDDY"
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love it!
I Purchased this Roomba about a week ago and I’ve already got 27 hours worth of cleaning on it. I honestly don’t know why I didn’t purchase one of these sooner. I love my angry assistant. I’m a private housekeeper so I take it to every job that I go to and it makes cleaning floors a breeze.
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Seattle
Surprisingly powerful
Customer review from logo
[This review was collected as part of a promotion.] Does a surprisingly fantastic job in my space. Requires a little oversight to make sure it can't get caught on a cable or shoelace. Handles animal fur well for the most part. Made an awful noise win the brush arm got wound up in various hair and I had to clean that but otherwise ditching the dyson!
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Orlando, FL
Amazing vacuum!
Customer review from logo
[This review was collected as part of a promotion.] This vacuum is amazing! We have gone through several other vacuums and this IRobot Roombs e5 makes my floors the cleanest they have ever been. It is super easy to set up and use and will pick up dirt on your floor that you didn't even know was hiding there. I have used it so far on carpet and tile and it leaves both amazingly clean. I would highly recommend this vacuum to anyone looking for an easy way to keep their floors clean. After you set it up this vacuum does all the work for you. It is very quiet and I have had no problems with it missing areas or getting clogged. I was given this product to review but would buy one for my busy household. Although I was familiar with Irobot I was not aware this particular model existed before I was given one to review. After using this vacuum for a week my floors are cleaner than they have been in years!
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Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Taking this piece of junk back tomorrow. Only got two full...
Taking this piece of junk back tomorrow. Only got two full charge cleanings out of it before it stopped working. Definitely would not recommend this unit. Most likely would not get any type of unit like this. Will stick to the traditional vacuum cleaner.
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dallas texas
what a piece of junk
Customer review from logo
I got it brand new 2 days ago and charged it all night. It started according to its schedule yesterday. at the 1 hour mark i looked at my phone and it said it was returning home despite the fact that it had barely covered 500-600 sq ft. I kept watching to see what it would do and it never made an attempt to return. It just kept on wandering around and finally it just died in the middle of the room. i called the help-less desk and they have no clue. today I started it up after charging for 24 hours and let it go and the told it to go home via my ph app. It would not go home. IT IS OBVIOUSLY defective. DON'T BUY THIS TOY. IT DOESN'T WORK
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Response from IRobotPWRJanuary 23, 2021
Hello! Thank you for your feedback! We certainly understand your expectations for the Roomba e5 and we would love to provide some insight. We can understand the frustration with your robot not returning to the base on a single charge. The Roomba e5 is a model that will clean a directed area for up to 75 minutes (on hard surfaces). Roomba registers Dirt Detect events using it's incredibly intelligent design, making over 60 decisions a second! With more scheduled cleaning, Roomba will establish a baseline of clean and register fewer Dirt Detect events. At this point, Roomba should be able to clean more of your home on a single charge and return to the base. Roomba does attempt to clean on its way back to the base. We also recommend placing the base in a centralized location within the home. For further assistance, please reach out to our robot experts at 1-877-855-8593. Thank you! -Sincerely, iRobot Customer Care
low end model
This model doesn’t cover the entire area, doesn’t teturn to the dock, and the battery life does bot last for 90 minutes. I will be returning.
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