Customer Reviews for iRobot Roomba e5 Wi-Fi Connected Robot Vacuum Cleaner

Internet #309460750

Model #e515020

Store SKU #1004503667

  • Cleans all floor types
  • 5x the suction (Compared to Roomba 600 Series System)
  • The High-Efficiency Filter captures 99% of dog and cat allergens.

Customer Reviews

  • 804 Customer Reviews
  • 4.1 out of 5 stars overall
78% of customers recommended.
Overall Ratings
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San Francisco, CA
Amazing Little Helper!
Customer review from logo
Our little robot amazingly thorough at cleaning, particularly in corners, under furniture, pet dander, etc. Love the sounds it makes to indicate status. Love the signage to facilitate maintenance - example the different brushes have visual cues to help identify which brush goes where. Though, please (1) find a way for larger dustbin to decrease clean out times; (2) helpful to have visual cues on both the base and on robot to "connect the dots" aligning connectivity to facilitate charging.
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Response from IRobotPWRSeptember 2, 2020
Hello there! Thank you for being a loyal iRobot Family member. We are thrilled to hear things are working out well. If you ever need additional support, please reach out to our expert support team directly at 1-877-855-8593. Sincerely, iRobot Customer Care
We wanted one for our dog's hair that I'm constantly having to sweep. I'm very please on it's per...
We wanted one for our dog's hair that I'm constantly having to sweep. I'm very please on it's performance. Even our dog likes "BUDDY"
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love it!
I Purchased this Roomba about a week ago and I’ve already got 27 hours worth of cleaning on it. I honestly don’t know why I didn’t purchase one of these sooner. I love my angry assistant. I’m a private housekeeper so I take it to every job that I go to and it makes cleaning floors a breeze.
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Seattle
Surprisingly powerful
Customer review from logo
[This review was collected as part of a promotion.] Does a surprisingly fantastic job in my space. Requires a little oversight to make sure it can't get caught on a cable or shoelace. Handles animal fur well for the most part. Made an awful noise win the brush arm got wound up in various hair and I had to clean that but otherwise ditching the dyson!
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Orlando, FL
Amazing vacuum!
Customer review from logo
[This review was collected as part of a promotion.] This vacuum is amazing! We have gone through several other vacuums and this IRobot Roombs e5 makes my floors the cleanest they have ever been. It is super easy to set up and use and will pick up dirt on your floor that you didn't even know was hiding there. I have used it so far on carpet and tile and it leaves both amazingly clean. I would highly recommend this vacuum to anyone looking for an easy way to keep their floors clean. After you set it up this vacuum does all the work for you. It is very quiet and I have had no problems with it missing areas or getting clogged. I was given this product to review but would buy one for my busy household. Although I was familiar with Irobot I was not aware this particular model existed before I was given one to review. After using this vacuum for a week my floors are cleaner than they have been in years!
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San Jose
e5 Awful
Customer review from logo
Was gifted the Roomba e5. The e5 sucks. Leaves wads of hair all over the house. Just bunches them up and doesn't vacuum them up. I've had dustbusters work better than the e5. We also own the Roomba 690- LOVE IT. After 3 years the battery charge is hit or miss. The 690 has easy maintenance, large bin, and if you need to buy replacement motors you can do it for $45 USD
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Response from IRobotPWRJanuary 27, 2021
Hello! We are saddened to hear that you are having this experience with your Roomba e5! This is not the performance that we would expect you to experience. For this behavior we would definitely recommend making sure that the brushes are clean and do not have any kind of build up. You may also need to increase the frequency that you run the e5. As there would be a new floor conditioning being performed. This is because the e5 does have 5 times the suction strength of the 690. For assistance with this behavior from your e5 and the battery charge with your 690. We would recommend speaking with our Technical Support team at 1-877-855-8593. This way we can ensure that you get our full support and assistance! Sincerely, iRobot Customer Care
Greensburg, IN
Love!!!!!!!!
Customer review from logo
We love this thing! So convenient!
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Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Taking this piece of junk back tomorrow. Only got two full...
Taking this piece of junk back tomorrow. Only got two full charge cleanings out of it before it stopped working. Definitely would not recommend this unit. Most likely would not get any type of unit like this. Will stick to the traditional vacuum cleaner.
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