Customer Reviews for nuLOOM Comfort Standard 10 ft. x 14 ft. Non-Slip Hard Surface 0.15 in. Rug Pad

Hi there, Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top-tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget. I'm sorry that this rug pad didn't work in your space! We have several different rug pad options so that our customers can select the rug pad that will suit their needs. Our Rug pads are not intended to be the same exact size as our Rugs and run a bit larger. This is so our customers can cut the Rug pad accordingly to their likening to fit under the Rug. This is in our FAQ's via the following link: https://help.rugsusa.com/hc/en-us/articles/4404656408599-My-rug-pad-can-be-seen-past-my-rug-what-do-I-do- Thank you again for your feedback, and we look forward to catering to more of your home design needs in the future! Best, Rugs USA Customer Support

Hi there, Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top-tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget. We are sorry to hear of this concern. We see the items were returned, but someone will be reaching out to you via email to follow up on your concern. Best, Rugs USA Customer Support