Customer Reviews for nuLOOM Premium 6 ft. x 9 ft. Eco Friendly Non-Slip Dual Surface 0.15 in. Rug Pad
- Helps extend the life of your rug, increases durability
- Keeps rug from slipping, indoor use only
- Can be trimmed for custom fit
Customer Reviews
Sep 1, 2023
The rug was goodk the pad a disaster
I bought the rug and pad less than a year ago. The rug i'm keeping we have been happy with it..but there was a huge problem. The "premium" pad latex bonded with my woood floors and i had to do some severe cleaning with solvents and scrubbing pads to get it off the floor. There was damage done. Don't buy the rug pad.
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Response from Rugs USA CSSep 1, 2023
Hi there,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top-tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
We are sorry to hear about this issue! This is not the experience we want for our customers. Someone will be reaching out to you directly regarding your concern.
Thank you again for your feedback, and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
Customer review from nuLOOM.comAug 30, 2023
Rug USA Padding
[This review was collected as part of a promotion.] Always happy with quality rugs and padding
at Rug USA. The padding makes everything come together for longer wear and visual appeal.
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Customer review from nuLOOM.comAug 30, 2023
Permanently Damaged Hardwood Floors, No Recourse
This rug pad permanently damaged the finish of my hardwood floors, by leaving an irremovable grid of discolored spots in the pattern of the flowers on the back of the rug pad. Because it takes longer than the 30day return period for the damage to show up, you have no recourse as the buyer to get a refund or reimbursement for the many thousands of $$ it takes to refinish your floors. I am very angry that I trusted this product to behave as advertised, and now must refinish my hardwood. Other brands of rug pad elsewhere in my house have not had this issue.
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Response from Rugs USA CSAug 31, 2023
Hi there MS,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top-tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
I see that you have spoken with our Customer Service Team and since the order is from 2020, we have limited options for how we can resolve this. I have spoken with our Customer Service Supervisor, and I will email you shortly to discuss what options are available. Thank you for your feedback and we hope we are able to resolve this issue for you.
Customer review from nuLOOM.comAug 30, 2023
Perfect rug pad!
[This review was collected as part of a promotion.] Excellent.
Well worth the purchase under my new rug .
I’m
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Customer review from nuLOOM.comAug 28, 2023
Rug pad
[This review was collected as part of a promotion.] Definitely happy I got the pad for under my rug. More cushion and looks better in my opinion
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Customer review from nuLOOM.comAug 24, 2023
Just what I hoped for
[This review was collected as part of a promotion.] It looked just like the picture .. it’s very nice .. no complaints
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Customer review from nuLOOM.comAug 17, 2023
Great quality
[This review was collected as part of a promotion.] I bought so far 2 carpets and they look great as in the website, very good quality! They arrived on time. Great experience overall.
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Customer review from nuLOOM.comAug 8, 2023
True to color
[This review was collected as part of a promotion.] Love the quality of the Rug and pad. The colors were very true when delivered.
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Customer review from nuLOOM.comAug 5, 2023
Rug Pad
The rug pad is not as thick as I would’ve liked for it to be. The rug pad does not fully align with the rug in width.
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Response from Rugs USA CSAug 7, 2023
Hi Debbie,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top-tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
I'm sorry that this rug pad didn't work in your space! We have several different rug pad options so that our customers can select the rug pad that will suit their needs.
Thank you again for your feedback, and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
Customer review from nuLOOM.comJul 24, 2023
Satisfied customer.
The rug is great. Transaction was smooth, delivery was fast. Rug and pad were folded not rolled, in which made more bends, we’ll see just how long it takes for flattened out. Happy with the purchase. Want to buy more in the future.
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Customer review from nuLOOM.comJul 20, 2023
So far so good!
We purchased mainly b/c our pup is going to have ACL surgery and want to make sure she has places to plant herself better. Rugs look great, we have had them for a week. Only thing I can see is that the padded cushions haven’t been staying put.
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Customer review from nuLOOM.comJul 19, 2023
Runner Review
[This review was collected as part of a promotion.] Love the look; Lays nicely; fairly good quality; overall nice rug.
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Customer review from nuLOOM.comJul 18, 2023
I've purchased other pads, but this is the best!
[This review was collected as part of a promotion.] This rug pad is lightweight, easy to trim, with grip embossed design that stays in place on my solid oak flooring. There is enough gripping fiber on pad surface that will keep rug from sliding off pad.
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Customer review from nuLOOM.comJul 15, 2023
Grippy and padded
Very grippy and padded. Perfect for our wood flooring.
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Customer review from nuLOOM.comJul 14, 2023
Love My Hallway Rug!
[This review was collected as part of a promotion.] Beautiful model rug and perfect pile height for the hallway. Great design!
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Customer review from nuLOOM.comJul 9, 2023
Great Value!
Outstanding quality, value and service. Super fast shipping. So glad my friend recommended you!
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Customer review from nuLOOM.comJul 4, 2023
Rug pad left permanent marks on wood floor
The rug pad left permanent marks on my birch wood floor. The rug pad had been left there for about 1 year. Totally unacceptable for a rug pad
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Response from Rugs USA CSJul 6, 2023
Hi there,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top-tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
We are very sorry to learn about this issue! While our rug pads are safe for use on most other hard surfaces, we always recommend that our customers double-check with your floor manufacturer first. Padding can damage incompatible flooring.
Thank you again for your feedback, and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
Customer review from nuLOOM.comJun 25, 2023
Prompt & excellent quality
Got a 10’ round natural jute rug plus deluxe nonslip pad . Both arrived quickly, look and feel fantastic, and exceeded my expectations. Very good value.
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Customer review from nuLOOM.comJun 14, 2023
LOVE the look!
[This review was collected as part of a promotion.] We love our new rug! It’s soft, colorful, and fits the room perfectly! The premium pad underneath helps the rug feel soft. We sit and play with our kids on the rug daily and really appreciate the fabric!
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Customer review from nuLOOM.comJun 10, 2023
Great purchase!
[This review was collected as part of a promotion.] Beautiful rug. I love it in my space! Quality is good and colors are vibrant. Really adds warmth to the room.
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Customer review from nuLOOM.comJun 7, 2023
Beautiful Ivory Rug
[This review was collected as part of a promotion.] Love my new rug! It’s beautiful, comfy and great quality. Will be ordering from here again!
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Customer review from nuLOOM.comMay 25, 2023
Coastal feel
[This review was collected as part of a promotion.] Beautiful color! Better then pictured. Rug is thin but lays nice and flat
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Customer review from nuLOOM.comMay 21, 2023
Comfort
The premium pad not only keeps the rug or runner firmly in place but makes for a very comfortable walking experience.
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Customer review from nuLOOM.comMay 19, 2023
Buyer Beware!!!!
Annoyed. Unlike the first rug I bought that was great, my second and last rug is cheap. Flimsy AND they sent this wayyyy cheap mat (i paid for the better quality one) AND the mat is the wrong size. (Do they expect me to cut the mat to size????)
I reached out to the company and have to gather crazy amounts of info like a photo of the tag on the rug, et al.
Buyer beware!!!
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Response from Rugs USA CSMay 24, 2023
Hi Holly,
Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our customers. It is our mission to provide top-tier customer support and make decorating easy and affordable by providing high-quality products to suit every design need and budget.
I am sorry to learn that you aren't happy with your order or your experience. Please look out for an email from our Customer Service Team to discuss this further.
Thank you again for your feedback, and we look forward to catering to more of your home design needs in the future!
Best,
Rugs USA Customer Support
Customer review from nuLOOM.comMay 13, 2023
Perfect non slip pad
This is a very nice pad, and it was a generous size. The pad was a little wider than the rug, which was great. It was easy for me to cut the extra away to make it the perfect size. Another company's pad I had bought was 2" short around the perimeter making it a slip hazard and it moved around as it was walked on, these were perfect. The pad does not move at all and will not damage my floors.
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Customer review from nuLOOM.comMay 8, 2023
Incredibly beautiful and quality rug.
10 x 12.This rug is gorgeous! We are so happy we purchased this particular rug.The pile gives your feet a cushioning but still easy to vacuum. The colors are stunning.
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Customer review from nuLOOM.comMay 7, 2023
Love the Washable Rugs
Washable Rugs were exactly as advertised, deluxe pads were awesome. Shipping was Free & really quick
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Customer review from nuLOOM.comMay 4, 2023
Looks great in the kitchen!
I love that I was able to get a washable 12ft runner for our kitchen! It looks great and is super functional.
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Customer review from nuLOOM.comMay 4, 2023
Not worthy
Spent money on this and STILL doesn’t make the rug stay in place
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Customer review from nuLOOM.comMay 3, 2023
Perfect pad!
Perfect and great quality couldn't be more happy to it!
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Customer review from nuLOOM.comFrequently Bought Together
Price:
$53.89
Compare Similar Items
Approximate Size (WxL) | |||
|---|---|---|---|
6 x 9 | 5 x 8 | 6 x 9 | 6 x 9 |
Pad/Gripper Features | |||
Non-Slip Pad | Non-Slip Pad | Non-Slip Pad | Non-Slip Pad |
Padding Application | |||
Rug Pad | Rug Pad | Rug Pad | Rug Pad |
Style | |||
Style |
