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Filter Reviews By:Rating, Profile, Gender, Age (447)
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Showing 1-30 of 447 reviews
Mar 30, 2023
Great customer service
Recently my husband and I purchased a large appliance at HomeDepot. Mr. Andy Gablik assisted us and he was extremely knowledgeable and very pleasant. His customer service skills are exceptional.
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Recommended
Mar 27, 2023
My second home
I prefer the home depot stores as they most times have everything I need for my home project. This visit we bought a tree and several plants. They are always well cared for and fresh.
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DIY
Mar 19, 2023
Awesome customer service
Needed help with ordering a generator that was not in stock. Tia, an employee was ever so helpful. Was helpful, pleasant, and had an excellent attitude. Couldn't thank her enough.
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Recommended
Feb 18, 2023
Great experience at Home Depot of Burlington!
All clerks at the customer service of Burlington Home Depot are very helpful.
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Recommended
Feb 4, 2023
Experience
The friendliness and helpfulness ot the employees of this store is 5 star. I would recommend this Home Depot anytime.
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Recommended
Jan 19, 2023
Kitchen cabinets service
The service at kitchen cabinets was amazing
Andy is very professional, organized, helpful, patient in the kitchen design and quality of cabinets to choose from different companies
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Recommended
Jan 15, 2023
Very helpful
I needed a special hinge that was hard to locate until Danita stepped in to help. Her persistence paid off for me even though the item was not in her department. Kudos for going above & beyond & saving me a trip to another store!
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Dec 20, 2022
Love Home Depot
Have been going to Home Depot for years and have NEVER had a bad experience. Love it!
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Recommended
Nov 28, 2022
Very bad service at flooring department!
The sales specialist I talked to is not polite at all, she is very impatient when I tried to asked her any question. She also gave us wrong information and mislead us.
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1 found this review helpful
Nov 14, 2022
Floors
Worked with Monica Hooks and not only did she help us with our needs but she was a hoot to work with! She is always laughing and smiling, and really enjoys her job.
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Recommended
Sep 19, 2022
The team is always helpful - Good staff
Millwork... I had to order 7 window sashes from Andersen. Dentia made it a breeze with the complex order. Home Depot saved me more meny than going through Andersen directly! Great job and another great experience at this HD
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Sep 6, 2022
Returns
i returned 3 products that were purchased at a different home depot to the home depot in Burlington , i called the main number and they told me i can return the items to any location but when i arrived they only let me return 2 of the 3 items ?? the rude gentleman that they have running customer service told me i have to return 1 item to the home depot an hour away ..customer service is horrible
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1 found this review helpful
Aug 27, 2022
Awsome cashier
Christopher was super nice, good energy, and committed to ensuring a great customer experience.
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Recommended
Jul 5, 2022
Great store - great people
I am always impressed by the way staff is willing to go above and beyond to help customers. They make you feel like they genuinely care about your experience and that you find what you need.
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Recommended
Jul 4, 2022
Great shopping store and location
Absolutely a great store and location to shop.
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Recommended
Jul 3, 2022
WONDERFUL CUSTOMER SERVICE
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Recommended
Mar 1, 2022
Please
My husband was the one who always came to the home depot. But he passed away recently so I had to come. I didn't know what to do. But and employer name Mr. Ron Thomas help me with everything I needed. I am grateful for his help
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Recommended
Jan 17, 2022
Great service
We were helped by a lovely sale associate Liz who made our frustrating visit a pleasant one, after she helped us find what we needed.
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Recommended
Jan 9, 2022
Great assistance every time I go!
In general, every time I go I find a person that help me "think" through my project.
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Recommended
Dec 27, 2021
GE 30" white range
A range with self-cleaning and steam cleaning features before Christmas 21
seemed out of reach. Andy Gablik made it happen for us. We are eternally grateful.
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Recommended
Dec 20, 2021
Renovate! Renew! Revive! and Restore!!!!!
I am a Realtor. Everything I need or my clients need to renovate, renew , Revive or restore properties are always available at Home Depot. This store has been and will always be our Go To store.......
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Recommended
Dec 1, 2021
Great experience - accomplished all
The staff in this home Depot from the customer service desk to the kitchen consultant to the staff on the floor were all very friendly, professional and helpful. It was a pleasure shopping here.
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Recommended
Nov 25, 2021
Friendly and clean
I was surprised how many associates were in a great mood.
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Recommended
Nov 21, 2021
excellent service
I purchased a hot water heater on 11/20/21, it was installed the same day. Tech answered all questions, very helpful
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Recommended
Nov 12, 2021
Excellent Customer Service
I purchased an item that would make my home a safe space and I am feeling very confident about it
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Recommended
Oct 27, 2021
Good experience
Had a very good experience at The Home Depot on route 130 and on 541 Burlington Cashiers are always very friendly
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Recommended
Oct 7, 2021
Helpful staff
Barbara was a great help and very pleasant. It's nice when you come to a place that the staff is pleasant.
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Recommended
Oct 1, 2021
Great Service
We had a great shopping experience in purchasing our laminate flooring. Monika was very knowledgeable, courteous and professional during our shopping experience in the flooring department.
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Recommended
Jul 27, 2021
Our washer is on the fritz, we were headed to an appliance store when we decided to try Home Depo...
Our washer is on the fritz, we were headed to an appliance store when we decided to try Home Depot. We were not disappointed. Our sales person Ron Thomas was fantastic, took his time explained everything in detail made us feel very comfortable. In this day and age you are very lucky to find customer service of any kind, but that was not the case here. Ron you have customers because of the customer service you provided us tonight. Thank You
by
Verified Purchase
Recommended
Jul 23, 2021
I have yet to run into an inattentive, impolite or inactive employee at this location. We just mo...
I have yet to run into an inattentive, impolite or inactive employee at this location. We just moved to the area and have been fixing up our house, so we've been to home improvements stores in the area several times and this store is our preferred store. In other stores, I have had to wait multiple times for over an hour each time for basic services. I have not had a bad experience here yet and can't imagine that I will in the future because they are so consistently amazing.