#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(405)844-7400
Tool & Truck Rental(405)844-7421
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1901 S Broadway
Edmond, OK 73013
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Customer Store Reviews

  • 4.7 out of 546 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (546)
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Showing 1-30 of 546 reviews
Excellent help in the lumber department
We are newbies at projects like this and needed a lot of help to get the right materials for a small deck. When we asked for help, Tylor appeared. He was so patient and kind to us. He helped select the appropriate lumber, he made the cuts that we needed, he stayed with us at the registers in case there were questions and even helped load it into our truck. We were so impressed that I’m taking the time to leave this review which I almost never do. It was a great experience and kicked our project off right!
by
    • Recommended
    This store goes Above and Beyond
    The Store Manager (Monse Adams) and Kitchen Design Consultant (Ann Francis) went above and beyond to assist me because the regular rug person wasn't scheduled to be in the store until noon. They were both incredible - the Monse Adams really demonstrated how much she cares about her customers and Ann, who used to work in the carpet section and is now in Kitchen, came over to assist us. It was amazing!!
    by
      • Recommended
      Thumbs up to pro services
      Go see Bill and Megan at pro services!
      by
        • Recommended
        Awesome employees. Nightmare Military Discount process.
        I had two of the most helpful employees ever. Win and Chay were awesome. Unfortunately the red tape and restrictions on the military discount were very "unawesome". If you plan on using this better make sure you know exactly what you have already used cause even if you don't keep track or don't know you need to keep track they sure do .
        by
          Wonderful Customer Service!
          I want to commend the Edmond, Oklahoma store for their customer service! I was able to find all the items I needed in a timely manner and left the store feeling great rather than frustrated and worn out! This is my favorite store!
          by
            • Recommended
            Worth the drive
            I live 25 miles from this store but it will be my go-to from now on. The staff is exceptional. I’ve shopped here a few times and always find what I need. It’s not just what the staff do for me, it’s their ATTITUDE: friendly, willing to help, not condescending or annoyed at my questions or requests. The selection of sheet goods and lumber was good. I found everything I needed.
            by
              • Recommended
              Very Satisfied
              Everytime I visit the Edmond store that associates, cashiers and other employees are so helpful and courteous
              by
                • Recommended
                VERY HAPPY CUSTOMER
                BOUGHT A WHOLE HPUSE OF MATERIASL. THE INSTALLATION WENT FOR TWO MONTHS AND THERE WERE SOME RETURNS. THE EMPLOYEES WERE SO HAPPY TO TAKE CARE OF MY RETURNS EVEN THO THE SYSTEMS WERE GIVING THEM PROBLEMS
                by
                  • Recommended
                  Very nice employees
                  Every time I go to Home Depot, I find what I need smoothly and quickly. Employees are amazingly friendly and helpful all the time.
                  by
                    • Recommended
                    Great Service
                    I needed a washer and dryer. I am a builder and come in a lot. Davin helps me when I come into store and always gets me all set.
                    by
                      • Recommended
                      A Special Day
                      I prefer shopping at Home Depot for many reasons, but today was a prime example of why. Outstanding customer service at Home Depot is a hallmark in my experience and today was simply an example of why. I'm prone to falling and backed into a flatbed cart I didn't realize was behind me. I couldn't protect myself and fell hard taking my wind away, plus my thoracic vertebrae are all fused. Home Depot employees rushed to my aid from everywhere and I could tell they really cared. They left me feeling not only like a valued customer, but a valued fellow human being. I seldom shop elsewhere and this is just one little example of why. I will never forget the kindness and assistance I received.
                      by
                        • Recommended
                        Grest employees well stocked store
                        Have bought other appliances from other stores but got best service by great employees at home depot
                        by
                          • Recommended
                          Andrew and coworkers were very helpful
                          Andrew along with his two coworkers were very helpful in getting an item that I was looking for
                          by
                            • Recommended
                            #3907 Edmond Store
                            Stove and microwave are excellant
                            by
                              • Recommended
                              Bought new LG refridge today
                              The whole shopping experience was delightful and so easy!!
                              by
                                • Recommended
                                Poor return policy
                                I bought a shop vacuum and it was small and when I return it the cashier was rude to me and impolite . Like I am not supposed to return it . Even though I didn’t even open the box
                                by
                                  Great Experience
                                  I come to the store often and always helped by guy named Davin. Ask for him. This store has a better selection than others and the service is great.
                                  by
                                    • Recommended
                                    Fantastic service and experience. Open a store in Stillwater.
                                    We had multiple and unbelievable experiences with another big box home improvement store n Stillwater. It’s a 50 mile drive but we now shop exclusively at Home Depot. They offer better selection & better service at better prices! They stand behind their products and services.
                                    by
                                      • Recommended
                                      Great Employees.....
                                      We love shopping at Home Depot. We always get friendly service. The employees are always ready to help and give advice....we have never had to hunt them down they are available from the minute we walk in the door.
                                      by
                                        • Recommended
                                        Helpful Help
                                        Courtesy Friendly Knowledgeable Employees
                                        by
                                          • Recommended
                                          Best Home Depot Experience
                                          We went in looking for a patio set we had seen online. Davin was very helpful in letting us know they were sold out but the floor model. He helped us check out and held the patio set until we could come back for pickup. Super helpful and friendly. Great Home Depot trip!
                                          by
                                            • Recommended
                                            They had what I needed!
                                            We had a project requiring gutter materials and I was able to easily and quickly find all the materials we needed!
                                            by
                                              • Recommended
                                              Warranty on tools
                                              Return desk associates are so hateful when trying to warranty tools. I literally got asked how long I had a lifetime husky tool and how old it was. They will not warranty Milwaukee tools. They refer to the 90 day return policy. Return and exchange is 2 completely different things.
                                              by
                                                Service is terrible
                                                If you like to load your own bags of mulch in your vehicle, this is the store for you.
                                                by
                                                  Plants
                                                  I bought some creeping plow for my flower beds outside and Abby was very sweet to me while I checked out. She is a great asset to your Home Depot Team.
                                                  by
                                                    Military Discount
                                                    This store would not give me a military discount they said that I had to have some sort of Home Depot discount card. I signed up in the past with Home Depot and was told to use my phone number. Home Depot tells you that you can get a military discount then finds ways to deny it at checkout.
                                                    by
                                                      Great helpful, patient employees
                                                      Dave in paint is exceptional. He listened well, kept a smile, patient, & extremely helpful. Stephanie in checkout was also friendly & helpful. Both are extremely professional.
                                                      by
                                                        • Recommended
                                                        Pro desk!
                                                        Megan was so polite, friendly, and helpful!
                                                        by
                                                          • Recommended
                                                          1 found this review helpful
                                                          Worth the drive
                                                          I drive from Perry to shop at Edmond Home Depot and I am never disappointed. This store always has what I need and has very friendly staff. They are always willing to assist customers in finding what they need.
                                                          by
                                                            • Recommended
                                                            Products on Shelves were extremely neat
                                                            Mathew in the paint dept was so friendly, knowledgable, helpful and appreciative of the compliment we gave him on how straight and pulled forward every item was on the shelves. It was amazing. Have never seen a department look so sharp. Actually other departments may also have been neat. We werejust so surprised that is what we focused on. The store is in Edmond OK.
                                                            by
                                                              • Recommended
                                                              1 found this review helpful
                                                              Showing 1-30 of 546 reviews

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