Fair Ave #503

We may need help at times as humans . It was not granted I was also carrying my six month old and I had to load up a hot water heater with my father with no assistance.

I needed some 10 foot PVC pipes cut in half. The store employee was nice, fast and got me out of there in record time. Thank you Bob.

Clean and great staff

Clean and staff very helpful

Can’t wait to get my yard done

I have been shopping here for months without the app, till 1 employee registered my business into the pros extra, now I receive my rewards and they are coming in fast.

I had several hundred dollars worth of returns today but I wound up spending that and 150 more before I left. Christina At returns was very efficient and helped me get everything sorted out very well. I was emailed the return receipt which was convenient. Upon checking out, I also opted to have a printed and email receipt sent to me. John in electrical pulled some romex wire for me behind the locked cage, and had it for me at checkout when I completed my purchases. The only unpleasant experience was the person cleaning the restroom was very, very rude. There were about seven or eight men waiting to use the bathroom, which was not cool, especially since she had the women and men facility closed at the same time! Might point out to her there are many more male customers, (at least on this day) than female. It was not that big of an inconvenience to me, though an elderly gentleman said he was going to leave the store and I assume he did. I never saw him after that.

Based on the overall visit I was pleased with the experience. However, the person who helped me was not an HD employee but a vendor. TY Mizden for all the tool knowledge. Now I can begin my project.

The Home Depot Service Desk at Fair Avenue is top notch. The ladies at the desk are always friendly, helpful, professional, and knowledgeable. It is a pleasure to shop at this desk. It is well staffed compared to other stores. 👍

Associates are more interested in avoiding customers than helping, those that you can corner will assist but only do so grudgingly. The constant announcements on the overhead for assistance in departments makes it seem as though no one was staffed for the day.