Reviews for Howell,MI #2751

in june of 2020 home depot began a kitchen makeover project in our home. What a horrible mistake we made choosing home depot for this project.As of january 2 2021 im sitting in my kitchen looking at cupboards without doors as i have been since last june,with no end in sight. To make an incredibly long story short i have accumulated 4 pages of documentation of poorly trained carpenters, damaged or lost materials, mismeasurement of cabinets,last minute cancellations, numerous non returned phone calls. What ive been told by one of there tradesman is there is no one managing the installs, no one accountable for insuring satifactory completion of the project. Wow. My wife and i long ago lost all enthusiasm for this upgrade. We are probably going to have to hire a third party contractor to complete this mess and take our chances in court.

The paint guys are the best

These guys are on top of their game. They knew exactly what I was looking for and where to find it.

Marianne in the customer service area is WONDERFUL if you have a problem! She made my Christmas!

Excellent customer service experience

The paint employees are very helpful. They go above and beyond to help their customers get the correct product.

I went to Home Depot in Howell after a bad experience at ABC Warehouse. Christine Maslak was extremely helpful when it came to purchasing a dishwasher. I had some idea of what i was looking for, but she was very knowledgeable about the product, and was able to give me more specific information that helped me make my decision. She took the time to look up many dishwashers to help me find one that would be delivered in a timely fashion, and she never made me feel rushed to make a decision or impatient about my questions.

Christine Maslak in the appliance department was Amazing. She made us feel so at home. Buying large appliances is not an easy thing to do, so we did our homework on line first. Christine looked everything up for us and placed the order. EASY PEASY. I would really suggest her to anyone needing help in the appliance department. Even if you were to need help in other departments, I'm pretty positive she would be able to help or direct you to someone who could help. She was very knowledgeable. Thank you Christine, You ROCK

Friendly and knowledgeable associates

In a time when customer service is a lost art Christine Maslak the appliance specialist at Howell is above and beyond great at her job. Unless you like wandering around looking at 100's of options that may not even be available I recommend you stop in to see Christine the next time you need any appliances. She will quickly help you find the perfect product and make sure you are all set for delivery/install.

My husband and I were assisted by Greg Maahs for our new appliances. He was friendly and knowledgeable about the products we were looking at. He completed our order efficiently. He answered all our questions and explained delivery options and processes. If you are looking for new appliances seek Greg out! You wont be disappointed!

Every time I go to the Home Depot in Howell, it is well stock, people are friendly and helpful. Always have a good experience there!

Christine ( CAT0229 ) in Appliances is a Fantastic sales person. She went above and beyond in helping us with our appliances purchases.

Excellent customer service in the appliance section. Good quality and variety of products to choose from. Christine was knowledgeable about the products and asked the right questions so we got the appliance that fit our needs.

We purchased a new refrigerator and were helped by Deanna Golinske. She was fantastic and this was one of the best experiences we've had at any home improvement store. If you're in the market for a new appliance, I highly recommend visiting this store and ask for Deanna!

The employees are always helpful and know where everything is located.

So happy with the outcome of the service I received today. They went over and above to help us with a product back order that we need right away. They helped us find a similar product that we will have in a week. I would recommend this store!

The Howell Store is still my go-to store. The employees are always helpful and friendly. I don’t have time to wander around shopping. I know where everything is and am usually in and out in record time. They all know who is heading to a job site and help them get their stuff and be on the way. The PRO desk and the Customer Service Desk both bend over backwards to get you taken care of. Many thanks to all of them! The order on line and pick up in store is becoming one of my favorites. I order items from the job site and it’s ready for pick up when I get there. A big time saver for sure.

The store was clean and isles well labeled to find items in a hurry. Sales Associates were very friendly. Checkout was quick. No waiting.

Usually a good experience, tonight’s was excellent. Greg M took the time to help us and make sure we got the products that were right for us! Super professional and a super cool dude as well!

Shoutout to Jim from Plumbing for being resourceful, helpful, wonderful AND personable! You ROCK!

While the store was very clean and signage about face coverings were ample, there were no employees in the dept I was in during my time there. I was able to find what I needed without assistance, but had I needed some, I felt it would have been hard pressed to find someone near by. Also, I wasn't ever acknowledged with a simple "hi" or anything by any employee, including the one at the self check out lane I went thru. The Brighton store seems much more friendly and better staffed most times, and while I understand these are exceptional times for us all, this lack of basic customer service seems to be a trend at the Howell store.

Products were easy to find and had a wide selection so I could find just what I was looking for. Associates were very nice, caring and helpful

I had a bad experience with a Simpson power Washer that I purchased at this store, but It wasn't their fault it was the fault of the Simpson Co. The manager of the Howell store corrected the problem and again I'm a very satisfied customer.

Earlier I wrote a negative review on a Simpson Power Washer that I had purchased at this store. I would like to say that the manager straightened out everything even though the Simpson Co. are slackers.

They sell you a power tool then don’t stock sandpaper to fit it.

Christine in appliances was very knowledgeable, very pleasant and very helpful. She should get a raise. You have a great employee.

The store has very helpful employees willing to give a hand and provide assistance to anything I'm looking for or don;t know what to purchase.

Always expect great service and never disappointed.

We were in for new countertops. We worked with two different associates in the department and they were both very knowledgeable and helpful. Good selection and price was competitive. Placing order was pretty quick and easy. Highly recommended for countertops.