#1 Home Improvement Retailer

Customer Store Reviews

  • 4.7 out of 1,139 reviews
94%Of Customers
Recommend This Store
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Showing 1-30 of 1,139 reviews
Cordless Screwdriver/Drill
I went to buy a cordless screwdriver/drill for a project I was doing at home. The staff at this store(and basically all the other Home Depot stores as well) were courteous, helpful, and knowledgeable. They also have everything you ever want/need if you are doing any kind of renovation/repair work
by
    • Recommended
    The way you do the marketing
    Usually I shop at the 23 St store, I am more familiar there, but whatever the location, every time I need something my preferences are to try first at Home Depot
    by
      great varierty of product
      I usually buy the products I bought today
      by
        Superb employee
        I worked w/ Eddie (cashier section of the store.) He was extremely knowledgable and helpful.
        by
          • Recommended
          I Usually can get what I want.
          At slow times workers should try to learn where more products are instead of socializing!
          by
            • Recommended
            Home Depot 59th. Street
            I bought in the store, today, and the service was very good with lots of courtesy, friendship and knowledge of their respective areasof work.
            by
              • Recommended
              great store
              cashier i had was great! sales on the floor not so much.....werent very helpful on this visit.
              by
                Very efficient
                I do a lot of online ordering with store pickup. Orders are completed very promptly and if item not in stock, notified promptly.
                by
                • DIY
                • Recommended
                Excellent Service!
                Boy, every employee was helpful, engaged, and knowledgeable. Dale the Cashier was a standout star!
                by
                  • Recommended
                  Enjoyable shopping experience
                  Haven't yet tried out the various items I purchased, but did want to note the enjoyable and helpful employees. A terrific bunch.
                  by
                    • Recommended
                    Great customer care!
                    Yany, who is a supervisor at this store could not have been more helpful! Truly an asset to Home Depot!
                    by
                      • Recommended
                      Return
                      The employees could not have been more gracious and helpful. She actually knew the product and understood the problem necessitating the return.
                      by
                        • Recommended
                        Great place to shop
                        Have shopped there on multiple occasions and have not been disappointed
                        by
                          Store is well attended
                          Have to return for storage boxes. Yes, they have all sizes and different materials.
                          by
                            • Recommended
                            Hardware
                            Home Depot 59th street great story to shop and great employees
                            by
                              • Recommended
                              Diverse product line
                              Shop there regularly. Low prices. Helpful team
                              by
                                • Recommended
                                Great First Experience!!
                                Ana, Nomi, Anayah and Gerry were fantastic (please see my extended comments written within the survey)!!
                                by
                                  • Recommended
                                  Danielle and Alice provided superb customer service.
                                  The very helpful, kind, and professional sales cashiers Danielle and Alice provided me great service, made me happy about my purchase, and made me want to return to make purchases in the future at this particular Home Depot store/location. Thanks!
                                  by
                                    • Recommended
                                    Poor and terrible customer service
                                    I went to this particular store at 59th at Lexington, store 5177 to start a project. Tried to find someone who could help and assist me. Went to the store early morning around 9am. There was not many customers on the store earlier that hour. BUT there were many employees 2-3 together laughing and chatting with each other. Standing there just doing nothing. No one seems to be willing to help. I am not coming back to this store. Hope Home Depot business must be doing really well to keep all these employees on the payroll roster for doing nothing instead of helping customers who have questions or provide assistance. No wonder why some stores are out of business because of this kind of culture environment. Terrible and poor costumer support.
                                    by
                                      1 found this review helpful
                                      Best Service At A Home Depot.
                                      I have met the perfect manager named Richard here. He was such a kind person. He says he was hired by the operations manger Cecilia. She did a great thing by making that judgement to hire Richard. So a big thank you yo the operations manger. All the cashiers were friendly and seemed to be very friend/family oriented. A very warm experience was what I felt.
                                      by
                                        • Recommended
                                        Great Service
                                        I was lucky enough to have Nomi and Jose help me chose the electronics I was looking to purchase. They answered all my questions and never left my side until my purchases were completed. All sale reps should as professional in any consumer outlets
                                        by
                                          • Recommended
                                          Employees are amazing
                                          Everyone in the store were very friendly and kind. Always ready to help with a smile. This store is much better than the one on 23st
                                          by
                                            • Recommended
                                            Gardening team is the Dream Team
                                            The kindest staff I've ever met!
                                            by
                                              The Answer
                                              Most of the time, Home Depot has what I’ve been looking for. I’m learning to go there first & not waste my time elsewhere. It seems to be the answer for me!
                                              by
                                                • Recommended
                                                So wonderful having help from Mary at the entrance door at 3rd and East 70th!
                                                I want to say that there is a wonderful woman upstairs at the door named Mary. She sees that I have a Drive walker and is always so thoughtful of me seeing I have help coming in or out of the store with the heavy doors. She is at the front of the store on 3rd Avenue at 70th Street. Many thanks for Mary! I was glad to have her cheerful help today!
                                                by
                                                  • Recommended
                                                  very helpful staff and well laid out store
                                                  I hope that I bought the right fixtures...but the home depot service person was very helpful
                                                  by
                                                    • Recommended
                                                    The employees are attentive and helpful ,Cashier Dale was very nice
                                                    The employees are attentive and helpful ,Cashier Dale was very nice
                                                    by
                                                    • Verified Purchase
                                                    • Recommended
                                                    1 found this review helpful
                                                    I went into the store and supervisor Ms Tristan and employee Monique made my shopping experience ...
                                                    I went into the store and supervisor Ms Tristan and employee Monique made my shopping experience a perfect 100% I never seen or met them before that day I really do appreciate there expertise and patience and professionalism people like that are impossible to find these days people just want a pay check Ms Tristan and Monique wants to be leaders by living by example and setting examples on a high scale(AWESOME)JOB WELL DONE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
                                                    by
                                                    • Verified Purchase
                                                    • Recommended
                                                    23 July 2021 -Thank you to Luis and the young lady who assisted me at the checkout counter. They ...
                                                    23 July 2021 -Thank you to Luis and the young lady who assisted me at the checkout counter. They worked as a team to resolve a purchasing issue concerning my rewards points with Samsung Pay.. The items would noy appear online so I was not sure how to obtain credit points for them. Luis was generous enough to pack my personal recyclable tote bag with my purchases. The best associates so far this year (including the amazing lighting associate in your Northern Blvd Store on 14 June). I received great lamp repair information! Thaks again
                                                    by
                                                    • Verified Purchase
                                                    • Recommended
                                                    I was disappointed that I had to ask several employees before I received a correct response when ...
                                                    I was disappointed that I had to ask several employees before I received a correct response when asking where a specific item could be found. All employees should be familiar with the store's products, or at least have a general idea of where products are shelved. I appreciate that HD has a restroom that customers can use.
                                                    by
                                                    • Verified Purchase
                                                    • Recommended
                                                    Showing 1-30 of 1,139 reviews

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