#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(757)459-9411
Tool & Truck Rental(757)459-9400
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1261 N Military Hwy
Norfolk, VA 23502
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.7 out of 882 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (882)
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Showing 1-30 of 882 reviews
Fence and Railings on my front porch installed
I was “over the moon” the moment the truck pulled in my driveway the day of the installation. As a widow I had waited sooooo long to have this done. The installers were the ABSOLUTE BEST. Everything you could have asked for. The vendor: SUPERIOR FENCE! Guys, you won’t be disappointed!
by
    • Recommended
    Great Vinyl Plank flooring Sterling Oak
    Lifeproof Rigid Core Vinyl plank flooring Sterling Oak I love the color and wait it looks on the floor. I am go[ng to have my Kitchen done with the same flooring aboth 5 months
    by
      • Recommended
      Helpful Staff
      Thank you Nick S. for paying attention to detail to make sure that we got the exact product model/number we were looking for!
      by
        • Recommended
        Amazing Home Depot
        Best Home Depot I’ve ever been to!
        by
          • Recommended
          Exceptional Employees at Home Depot - Military Circle Store
          I have recently worked with two "EXCEPTIONAL" employees at the Home Depot - Military Circle - Store. First, Jim in Windows and Doors worked with me on an order for 22 windows and 4 doors. His knowledge of both was exceptional and really made the purchase a great experience. He kept me informed throughout the process, Order through Delivery and was always pleasant to talk to. Jeanie, in Countertops and cabinets worked with me on 4 bathroom remodels. Her experience in design was exceptional and her recommendations/explanations of products attested to her knowledge. We will definitely be back soon for a kitchen design! Both employees and top notch and deserve 10 out of 5 stars. They are that good!
          by
            • Recommended
            Lumber Department
            If you want, phenomenal customer service, make sure you hit up Wes and Rico from the lumber department! Best experience I’ve ever had with Home Depot. They were extremely knowledgeable and helpful and their smiles. Just made your day!
            by
              • Recommended
              Give Jaden a raise!
              She was quick. Super knowledgeable and made my shopping trip so easy! I’m 8 months pregnant and really did not want to spend hours in the store like I normally do. Already stressed doing renovations in my home! Thank u so much
              by
                • Recommended
                Poor Hygiene at Store
                Only one checkout available and a backed up line.Opted for “Self Checkout,” but need assistance. The only Barcode Scanner available is handheld and contaminated with customer and employee germs with no sanitizing wipes. Touch screen required to enter phone number, not a swipe card or Apple Wallet. Again, germs from all touching it. No Touch less Pay, requires physical card; promotes Credit Card Skimming. These hygiene practices, or lack of, combined with lack of secure transactions.
                by
                  Fantastic service
                  Chris, Sharon, and Brandon provided plus one service today!
                  by
                    • Recommended
                    Quality at an Affordable Price
                    I'm a 76 year old female and was apprehensive about ordering my storm door online. However, my shopping experience was made so much easier with the video Home Depot provided, which showed how to measure for a perfect fit. This is a sturdy door and I love that it has a screen as well as glass. I'll update my review once it's installed.
                    by
                      • Recommended
                      Helped impeccably
                      Anna who helped us, was great!
                      by
                        • Recommended
                        Kitchen Project
                        I'm remodeling my kitchen and Jeannie in customs cabinets helped me with everything from picking out my cabinets to picking out my appliances..she made helpful suggestions to make sure I was happy with my design
                        by
                          • Recommended
                          Best Staff!!
                          Ainsley at the painting counter and Keith at checkout were some of the nicest employees I’ve met at a hardware store! They were both kind, helpful, and easy to talk to.
                          by
                            • Recommended
                            Great service in appliance Dept!
                            Thanks to Caroline I was able to get the refrigerator I want with an added incentive that I didn't know about! She was helpful and informative.
                            by
                              • Recommended
                              Jeannie, Super Kitchen Designer…
                              I bought my kitchen cabinets and appliances from Homedepot but most of all; the designer purposed the layout with multiple options and the delivery services was fast.
                              by
                                • Recommended
                                Helpful, friendly staff
                                The staff members are knowledgeable and pleasant to deal with.
                                by
                                  • Recommended
                                  Buying Materials to fix my home.
                                  You had 50% of what I came for on hand. Much better than the last time.
                                  by
                                    • Recommended
                                    Great Customer service with a smile!
                                    Great place to shop ! Karlaalways friendly and the best customer service !!!
                                    by
                                      • Recommended
                                      Great curb appeal
                                      I love the width of aisles, availability of products and accessibility
                                      by
                                        • Recommended
                                        Cambridge loveseat and chair
                                        I purchased this yesterday and am so glad I did! The store was neat and clean. The employees were exceptional. This patio set is so comfortable I may move outside and live on my patio!
                                        by
                                          • Recommended
                                          Amazing store
                                          Great associates always available to help.
                                          by
                                            • Recommended
                                            In and out
                                            We can from Delaware for the weekend and stop in to your Military Circle Store In Norfolk, the store was busy - I did not have to look for anything- the sales person directed me in the right area and check out was no lines and the cashier was very helpful- Way to go, thank you
                                            by
                                              • Recommended
                                              Outstanding help!
                                              Best customer service hands down! There is a employee there named Karla she is More than Happy to help you and just the most pleasant person feels like she knows you cares that your there and is never rushed or annoyed she helps you til you don’t need anything else and then really genuinely thanks you and says ok see ya next time and means it. Makes you want to come again ! Very rare nowadays ! Very very nice wonderful experience !
                                              by
                                                • Recommended
                                                Great experience
                                                Friendly associates and very knowledgeable I love to shop at HD
                                                by
                                                  • Recommended
                                                  Great customer service!
                                                  Pamela in the garden center went above and beyond helping me and was so sweet and knowledgeable!
                                                  by
                                                    • Recommended
                                                    Home Depot stores need some serious attention to operation
                                                    Carts - filled up with internet orders and parked in every aisle in sight. Its ridiculous. Cardboard Displays - can't get down the main aisles anymore without a traffic jamb and forget navigating a cart, when you can find 1, thru this display maze. App reliability - its become a joke. Completely unreliable as to what the app says is available and what actually is on the shelf. Used to be the gold standard couple years ago, total farce now. Its a crap shoot as to whether its correct or not. Have to "spin the wheel" and waste time and go to the store and hope its actually there. Parking lot - this particular location has FINALLY had their end of the strip mall repaved. But the rest of the HD's . . . .OMG, carts need 4x4 to get across the pavement. If the "texture" of the pavement will vibrate 4 buckets of mud off the bottom of a lumber cart,(yeah, found 1 this particular day), something needs to be done. I get this is a high volume store. So, step up, get people on some solutions. HD just posted record sales and profits for Q2. How about spending some of that on some infrastructure solutions and some qualified people and solve some of these issues rather than the owners spending it on football teams and mega yachts? Do you want people to come to the various retail locations or are you actively and subtly trying to get everyone over to the internet and turning your stores into warehouses? If that's the case, then you as a corporation are doing a stellar job.
                                                    by
                                                      Garden
                                                      Shelly was patient and sweet during my indecisiveness.
                                                      by
                                                        • Recommended
                                                        bro
                                                        went in to buy a toilet seat. didn’t have the one i went for, but was marked in stock online. staff was rude upon entry, no greetings or actual help. i don’t care about that too much since whatever, it’s not that deep but the fact that y’all’s staff is just so unprofessional and unhelpful
                                                        by
                                                          They Have the Right People
                                                          The experts in plumbing and electrical are the best. These guys have had decades of practice in the field and know the new codes/materials and the older ones. They could be featured on "This Old House" or "This New House."
                                                          by
                                                            This store has a top notch electricity department
                                                            This store has a top notch electricity department. ASK FOR GEORGE!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 882 reviews

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