#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(248)305-7833
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
39500 W 7 Mile Rd
Northville, MI 48167
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Customer Store Reviews

  • 4.6 out of 605 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (605)
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Showing 1-30 of 605 reviews
Friendly, helpful staff
At check out I was asked if I wanted to open a Home Depot credit card to get $70 off my purchase. I was unable to because of a temporary freeze on my credit reports, but Barbara said that she would give me a $25 discount without asking.
by
    • Recommended
    Home Depot 7 and Haggerty
    Just love the store I’ve been shopping here for 15 years everyone is how far but I have noticed a big change in the staff in customer service I love shopping at the store
    by
      • Recommended
      I’ll sue Home Depot
      If I trip over a small dog or it’s leash, if I fall holding a can of paint, if a dog bites or threatens me , I will sue Home Depot for an unsafe environment and negligence.
      by
        • Recommended
        Outstand Service
        This comment is in regards to to receipt 2742 00002 dated 03-18-2022 at 5:25P for $449.15. The reason for this response referencing this is that the receipt that I the original receipt was water damaged and could not be fully read. The casher was friendly, however, "Zawu", a floor person working stocking the electrical isle was extremely friendly, helpful and knowledgeable. This is the second time that he has assisted me and I was very pleased each time.
        by
          • Recommended
          Super awesome
          I needed paint and also got advice and a smile and all the help I needed with pleasure. Even my cashier was awesome in helping me.
          by
            • Recommended
            Professionals
            Very friendly and professional staff at the Northville store.
            by
              • Recommended
              Douglas in flooring department
              Douglas was very helpful with helping up out with our clearance tile purchase. He even walked us up to cashier to insure that the cashier rung our purchases up correctly.
              by
                • Recommended
                Paint Department and Cashier
                Received excellent service from Suzette in the paint department with my choice of paint for my basement floor. Also great help checking out at the register from Lisa. Thank you ladies for the great service.
                by
                  • Recommended
                  Helpful employees
                  We just recently moved to the area, and were shopping for items we needed for our new home, aisles were well marked and employees were very helpful in locating items and suggestions
                  by
                    • Recommended
                    Excellent customer service!
                    Organized, friendly, professional, helpful and excellent customer service!
                    by
                      • Recommended
                      Nice people, very helpful
                      Vert good store experience and very clean
                      by
                        • Recommended
                        Great Response
                        When I went to the Cashier Jennifer, her hospitality was really great. The way she explained about Home Depot Credit Card was impressive which made me to open the card.
                        by
                          • Recommended
                          GREAT CUSTOMER SERVICE
                          JENNY THE CASHIER WAS VERY HELPFUL
                          by
                            The cashier Jenny M. was extremely warm and friendly. She was extremely knowledgeable and helpful...
                            The cashier Jenny M. was extremely warm and friendly. She was extremely knowledgeable and helpful during my transaction. Top notch service..
                            by
                            • Verified Purchase
                            • Recommended
                            Fast check out service from Donna, the cashier.
                            Fast check out service from Donna, the cashier.
                            by
                            • Verified Purchase
                            • Recommended
                            The Northville store is well stocked and has always had whatever I need. The store personnel are ...
                            The Northville store is well stocked and has always had whatever I need. The store personnel are very polite, respectful, and go out of their way to help in any way they can. The store is neat and clean.
                            by
                            • Verified Purchase
                            • Recommended
                            Been shopping here for years! From the garden center throughout the rest of the store, this is a ...
                            Been shopping here for years! From the garden center throughout the rest of the store, this is a fun shopping trip. We like to save money doing things ourselves, and I enjoy looking around and remembering how nice the employees were, how easy it was to get supplies, how accurate the advice we received was. The store is always clean. You can shop online first, and see the aisle and location of what you want. The employees will assist you to make sure you chose the right items for the job. They have everything you need!
                            by
                            • Verified Purchase
                            • Recommended
                            Visit date: Fri June 25, 2021 This store always is very clean and organized. The employees throu...
                            Visit date: Fri June 25, 2021 This store always is very clean and organized. The employees throughout the store are always enthusiastic about assisting the customers, which helps make my visits here quick and stress-free. I never have to wander around searching for anything as employees are always around and available to help. CD(David) in the paint department was especially knowledgeable and was helpful in my making an informed decision on the correct product to buy. He was friendly and very efficient at his job.
                            by
                            • Verified Purchase
                            • Recommended
                            Nice clean, well organized store. Associates were pleasant and helpful.
                            Nice clean, well organized store. Associates were pleasant and helpful.
                            by
                            • Verified Purchase
                            • Recommended
                            Everyone in this store is very friendly and helpful. I was making a special fitting for my table ...
                            Everyone in this store is very friendly and helpful. I was making a special fitting for my table saw vacuum system and the person in plumbing spent a good 15 minutes working with me to find the parts that I could modify to fit together. I wish they would reopen the hotdog stand. Miss it.
                            by
                            • Verified Purchase
                            • Recommended
                            If you would like to go to a store where there are a multitude of employees standing around chatt...
                            If you would like to go to a store where there are a multitude of employees standing around chatting, you can even hear what they’re saying as you walk by, wait for lengthy times to be assisted once they’re paged and receive rude and condescending comments then this Home Depot is your place to go!
                            by
                            • Verified Purchase
                            Attentive and helpful staff AND even customers! We have been very pleased with our experience at ...
                            Attentive and helpful staff AND even customers! We have been very pleased with our experience at this store. Amazing energy from team members and willing to go the extra mile. THANK YOU!
                            by
                            • Verified Purchase
                            • Recommended
                            I do all my home improvement shopping at Home Depot. I live in Michigan. I usually go to the Ply...
                            I do all my home improvement shopping at Home Depot. I live in Michigan. I usually go to the Plymouth or Canton stores. Never any issues there. I went to the Northville store for the first time in several years. It will be the last time. The checkout in the garden area has a terrible setup. The cashiers are rude. I never write a review with a complaint but this one stuck with me.
                            by
                            • Verified Purchase
                            In particular, we enjoyed the flowers on display to purchase! Thank you!
                            In particular, we enjoyed the flowers on display to purchase! Thank you!
                            by
                            • Verified Purchase
                            • Recommended
                            What is happening at this Home Depot? My last two visits I could not find anyone to help me. Th...
                            What is happening at this Home Depot? My last two visits I could not find anyone to help me. Then at check out only 4 self service stations open with a long line of people waiting to check out. Three employees just standing there watching the whole thing.
                            by
                            • Verified Purchase
                            The paint counter at 2:00 PM Friday the 14th of May stunk. Horrible customer service
                            The paint counter at 2:00 PM Friday the 14th of May stunk. Horrible customer service
                            by
                            • Verified Purchase
                            Excellent employee help to assist customers and staff went beyond their exceptional help I've eve...
                            Excellent employee help to assist customers and staff went beyond their exceptional help I've ever received from any Home Depot.
                            by
                            • Verified Purchase
                            • Recommended
                            Erik greeted the wife and I as we walked into the Northville store and showed us the location of ...
                            Erik greeted the wife and I as we walked into the Northville store and showed us the location of the Scotts pump sprayer for weeds. Thank you Erik.
                            by
                            • Verified Purchase
                            • Recommended
                            The staff here are very helpful. Been here couple of time, I had great experience. I recommend th...
                            The staff here are very helpful. Been here couple of time, I had great experience. I recommend this store.
                            by
                            • Verified Purchase
                            • Recommended
                            missing signage and price tags. Messy aisles. only using self checkouts unless going through long...
                            missing signage and price tags. Messy aisles. only using self checkouts unless going through long line at contractors lane.
                            by
                            • Verified Purchase
                            Showing 1-30 of 605 reviews

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