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Showing 1-30 of 613 reviews
Jul 11, 2021
Great Staff! The entire team of associates are VERY helpful, ready to answer questions, show you...
Great Staff!
The entire team of associates are VERY helpful, ready to answer questions, show you were to look for items, and make recommendations about items to look for.
Clean Store!
What more can you say? Have you ever been in a supply store where trash was all around, stuff blocking the aisles, and empty displays? THIS IS NOT THAT!
Found it all!
Everything on our list was in stock except for 2 items... but Shelby called a sister store nearby and located them, and connected us so we could pick them up conveniently.
Our experience purchasing a number of items for a new home was so good, we will drive a few extra miles to get to Store #6533 in NRH because you're worth coming back to! We have a new FAVORITE Home Depot!
by
Verified Purchase
Recommended
Jul 3, 2021
Prices displayed are outdated, Some employees in the paint department are highly unprofessional a...
Prices displayed are outdated, Some employees in the paint department are highly unprofessional and need extra customer service training. When asked to explain pricing was given vague information, paint department wasn't even aware of the current sales promotion by Behr. Prices displayed on counters are wrong and give the impression of much better pricing. You are also not told that different varieties are more money than advertised. ie; flat vs. satin or semi-gloss.
by
Verified Purchase
Jun 28, 2021
This is the nicest Home Depot in the area. Great employees, clean, and well stocked.
This is the nicest Home Depot in the area. Great employees, clean, and well stocked.
by
Verified Purchase
Recommended
Jun 21, 2021
The Home Deport connected me with a hot water heater specialist and they did a fantastic job! Pl...
The Home Deport connected me with a hot water heater specialist and they did a fantastic job! Plus I appreciate the service I receive at Home Depot and the military discount!
by
Verified Purchase
Recommended
Jun 17, 2021
The greeter at entrance was very welcoming & helpful with where to find what I was looking for an...
The greeter at entrance was very welcoming & helpful with where to find what I was looking for and the cashier, Ranasinghearach Gamini, was helpful with opening an account….saving me money. Nice
by
Verified Purchase
Recommended
Jun 14, 2021
I believe I did review my shopping experience in my Home Depot sweepstake application and remarke...
I believe I did review my shopping experience in my Home Depot sweepstake application and remarked about the plants, assistance from Luther, and as always clerks make a point of being helpful.
by
Verified Purchase
Recommended
Jun 3, 2021
great costumer services , handy employees
great costumer services , handy employees
by
Verified Purchase
Recommended
May 23, 2021
Had a great experience at this store today. Andrew from the Garden Center helped me locate a tool...
Had a great experience at this store today. Andrew from the Garden Center helped me locate a tool I needed. When it was not on the shelf he kept searching, found the back stock and got it off the racks for me. Really great service! I'm so glad to have stopped by today!
by
Verified Purchase
Recommended
May 16, 2021
ALWAYS FRIENDLY AND HAS WHAT I NEED. CLOSE TO HOME, AND VERY CONVENIENT.
ALWAYS FRIENDLY AND HAS WHAT I NEED. CLOSE TO HOME, AND VERY CONVENIENT.
by
Verified Purchase
Recommended
Apr 25, 2021
There is never anyone there that can help you. This has happened to me twice, you look for assist...
There is never anyone there that can help you. This has happened to me twice, you look for assistance and you can never find anyone or you're ignored by other associates especially in the hardware/tool department. I literally called the store's customer service, heard the PA announcement and still no one came to help.
by
Verified Purchase
Mar 25, 2021
Need more cashiers. Did not come to home depot to do part time work as a cashier.
Need more cashiers. Did not come to home depot to do part time work as a cashier.
by
Verified Purchase
Mar 15, 2021
Always clean, carts well managed, well stocked. Praful is a notable for his positivity and helpf...
Always clean, carts well managed, well stocked. Praful is a notable for his positivity and helpfulness.
by
Verified Purchase
Recommended
Mar 7, 2021
I would like to commend one of your employees, a sales associate in the appliance department. He...
I would like to commend one of your employees, a sales associate in the appliance department. Her name is Delisa. She handled the purchase of our new Bosch 500 dishwasher. She made what could have easily been a very awkward situation into a win-win for two customers and a credit to Home Depot for hiring very courteous, professional and knowledgeable staff. This young lady should be considered for advanced trining for young managers. She is one terrific young lady!
by
Verified Purchase
Recommended
Mar 2, 2021
Judy, Stephanie and the Customer Service Team are the reason why I am now only going to be shoppi...
Judy, Stephanie and the Customer Service Team are the reason why I am now only going to be shopping at Home Depot. Thank you for your support for Veterans and for going out of the way to help customers. Looking forward to my next visit.
by
Verified Purchase
Recommended
Feb 4, 2021
Kyla Mack is an awesome employee! Please keep her!! I saw her the other day working hard at cust...
Kyla Mack is an awesome employee! Please keep her!! I saw her the other day working hard at customer service
by
Verified Purchase
Recommended
Feb 1, 2021
CHECKOUT CASHIER LUTHER WAS VERY FRIENDLY AND THE ONLY PERSON IN STORE THAT WAS HELPFUL
CHECKOUT CASHIER LUTHER WAS VERY FRIENDLY AND THE ONLY PERSON IN STORE THAT WAS HELPFUL
by
Verified Purchase
Recommended
Jan 26, 2021
My wife and I bought a new washer and Shelby and Elizabeth helped us with our purchase. They were...
My wife and I bought a new washer and Shelby and Elizabeth helped us with our purchase. They were very knowledgeable and just pleasant to work with.
by
Verified Purchase
Recommended
Jan 24, 2021
Store & stock are fine, but not a friendly or helpful person that I've encountered at this locati...
Store & stock are fine, but not a friendly or helpful person that I've encountered at this location. Go down the street to the competition.
by
Verified Purchase
Jan 24, 2021
Cashier Luther was very helpful and pleasant.
Cashier Luther was very helpful and pleasant.
by
Verified Purchase
Recommended
Jan 21, 2021
Over all this is a nice store and has friendly helpful workers. I would give the store a 4 star ...
Over all this is a nice store and has friendly helpful workers. I would give the store a 4 star rating
by
Verified Purchase
Recommended
Jan 8, 2021
Completely satisfied with purchase - will continue shopping at HD.
Completely satisfied with purchase - will continue shopping at HD.
by
Verified Purchase
Recommended
Jan 7, 2021
This particular Home Depot Store in North Richland Hills gives outstanding customer service! Asso...
This particular Home Depot Store in North Richland Hills gives outstanding customer service! Associates are very knowledgeable, friendly and willing to assist with what I need to complete our home projects! A great selection of tools and supplies to complete my project! Highly recommend this Home Depot.
by
Verified Purchase
Recommended
Dec 29, 2020
Good luck finding help!
Good luck finding help!
by
Verified Purchase
1 found this review helpful
Dec 23, 2020
Savannah was great help and friendly. She's the best definitely recommend anyone in the store to ...
Savannah was great help and friendly. She's the best definitely recommend anyone in the store to see her. She's very helpful
by
Verified Purchase
Recommended
1 found this review helpful
Dec 19, 2020
Had a great experience at HD in NRH. They have added many employees to help you find what you need,
Had a great experience at HD in NRH. They have added many employees to help you find what you need,
by
Verified Purchase
Recommended
Nov 22, 2020
Nice and clean. Melissa is helpful and always attentive while helping customers checkout or with ...
Nice and clean. Melissa is helpful and always attentive while helping customers checkout or with assistance for location of an item. Melissa is always on top of it.
by
Verified Purchase
Recommended
Nov 19, 2020
There's nothing not to like about this store. From the manager, Jeff, to the associates, to the c...
There's nothing not to like about this store. From the manager, Jeff, to the associates, to the cashiers, to the lot associates (even the MET team are great people!). They all are very helpful, and pleasant. Thanks to everyone who makes my day when shopping there.
by
Verified Purchase
Recommended
Nov 8, 2020
Great customer service on a Saturday!!!!
Great customer service on a Saturday!!!!
by
Verified Purchase
Recommended
Nov 5, 2020
THIS STORE IS PARTICULARLY HELPFUL TO ME BECAUSE I KNOW THE LAY-OUT, AND AM ABLE TO FIND THINGS E...
THIS STORE IS PARTICULARLY HELPFUL TO ME BECAUSE I KNOW THE LAY-OUT, AND AM ABLE TO FIND THINGS EASILY. THERE ARE A NUMBER OF EMPLOYEES THAT ARE VERY KNOWLEDGEABLE IN THEIR PARTICULAR AREAS. IF THEY ARE NOT SURE THEY GO OUT OF THEIR WAY TO FIND SOMEONE THAT DOES KNOW THE PRODUCT.