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Filter Reviews By:Rating, Profile, Gender, Age (501)
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Showing 1-30 of 501 reviews
Jun 1, 2021
Rock Springs Home Depot runs a fine store. Great selection and the staff were all very kind and ...
Rock Springs Home Depot runs a fine store. Great selection and the staff were all very kind and helpful. The store was clean and had a magnificent selection of everything, and anything. Tayler and RP were super helpful.
by
Verified Purchase
Recommended
Jun 1, 2021
Steve was the person who stepped up and helped us start to finish after a mixup on product we had...
Steve was the person who stepped up and helped us start to finish after a mixup on product we had called ahead to purchase. We left the store very satisfied and definitely credit that to STEVE!
by
Verified Purchase
Recommended
Apr 28, 2021
THE STORE LOOKED READY FOR UPCOMING . THE BEST I'VE EVER SEEN IT. CONGRATS.
THE STORE LOOKED READY FOR UPCOMING . THE BEST I'VE EVER SEEN IT. CONGRATS.
by
Verified Purchase
Recommended
Apr 14, 2021
This is a good store, people are friendly & knowledgeable. I enjoy stopping in
This is a good store, people are friendly & knowledgeable. I enjoy stopping in
by
Verified Purchase
Recommended
Mar 30, 2021
Very friendly staff.
Very friendly staff.
by
Verified Purchase
Recommended
Mar 30, 2021
Plenty of products for projects , start to finish !!
Plenty of products for projects , start to finish !!
by
Verified Purchase
Recommended
Mar 14, 2021
We had a stressful day at the store.. when we checked out we were greeted by the best cashier Hay...
We had a stressful day at the store.. when we checked out we were greeted by the best cashier Hayley she was kind, knowledgeable, and personable with her customer service when she told us it was her first day we about fell over she acted like she been there for years! Wish there were more people with her customer service made our day! Thanks Hayley!
by
Verified Purchase
Recommended
Mar 13, 2021
Extremely helpful employees!
Extremely helpful employees!
by
Verified Purchase
Recommended
Feb 5, 2021
I had purchased the wrong item and had gone back to exchange it for the right one. When I realiz...
I had purchased the wrong item and had gone back to exchange it for the right one. When I realized that I didn't have my receipt with me. But they were able to pull it up with the card I purchased it with. But I purchased with two cards, a gift card and a debit card. The refund went back to the gift card that I no longer had with me. It had been trashed. The the cashier helped my by calling the manager over and was able to cancel that refund and get me the right refund. I then went and exchanged the item that I had wrongly purchased and in the mean time found a vanity that I had been looking for and purchased it.
by
Verified Purchase
Recommended
Jan 30, 2021
They are so friendly and helpful with customers The store is very clean and it's easy to find th...
They are so friendly and helpful with customers
The store is very clean and it's easy to find the products!.
by
Verified Purchase
Recommended
Jan 23, 2021
Home Depot in Rock Springs Wyoming is an awesome store with great people working there. They take...
Home Depot in Rock Springs Wyoming is an awesome store with great people working there. They take good care of you.
by
Verified Purchase
Recommended
Jan 8, 2021
Store management and personnel are ill trained and prefer to treat customers like it's their priv...
Store management and personnel are ill trained and prefer to treat customers like it's their priviledge to waste their money in this store and customers will adhere to employees treating them like crap.
by
Verified Purchase
Dec 14, 2020
The personnel in the appliance department where I shopped were attentive, knowledgeable, and focu...
The personnel in the appliance department where I shopped were attentive, knowledgeable, and focused on me as a customer. I was pleased with my shopping experience and spent over $1,000 there today on an appliance,
by
Verified Purchase
Recommended
Dec 8, 2020
Ginny provided exceptional customer service. She was kind and courteous. I live 100 miles away ...
Ginny provided exceptional customer service. She was kind and courteous. I live 100 miles away from the Rock Springs Home Depot. Ginny helped me track my order and provided updates as they came available. I will definitely return because of the amazing customer service Ginny provided.
by
Verified Purchase
Recommended
Dec 7, 2020
The store is very well-maintained and clean. The employees were very respectful and on top of gr...
The store is very well-maintained and clean. The employees were very respectful and on top of greeting costumers. This store offered a wide Variety of products that could be purchased and in stock. The check out was pleasant as always.
by
Verified Purchase
Recommended
Oct 9, 2020
Very clean, friendly workers for the most part.
Very clean, friendly workers for the most part.
by
Verified Purchase
Recommended
Sep 21, 2020
I have been a long term customer of home depot, seemed of recent years I felt the service was dim...
I have been a long term customer of home depot, seemed of recent years I felt the service was dimminishing but found out i was not in touch with the right pepole, everything is better now thanks to (Lane) rock springs store manager.
by
Verified Purchase
Recommended
Sep 15, 2020
Shorty and Katherine made my trip painless and I got so much help! Thanks.
Shorty and Katherine made my trip painless and I got so much help! Thanks.
by
Verified Purchase
Recommended
Sep 7, 2020
ALWAYS check an appliance BEFORE you leave the store. Many items are damaged in transit and you w...
ALWAYS check an appliance BEFORE you leave the store. Many items are damaged in transit and you won't find that out until you get home and unbox it. So, ask the employee to open the box at the store and LOOK before you put it on your truck or trailer. It's a hard lesson.
by
Verified Purchase
Recommended
Sep 1, 2020
Very kind, courteous, helpful employees and store manager, clean store
Very kind, courteous, helpful employees and store manager, clean store
by
Verified Purchase
Recommended
Aug 5, 2020
All employees are great and very helpful!
All employees are great and very helpful!
by
Verified Purchase
Recommended
Jul 31, 2020
I would personally like to thank our sales lady Katherine of the Rock Springs Home Depot. She was...
I would personally like to thank our sales lady Katherine of the Rock Springs Home Depot.
She was super friendly and nice.
She gave us the assistance we needed.
by
Verified Purchase
Recommended
Jul 16, 2020
The Rock Springs Home Depot has a nice garden section. The employees are very helpful with loadi...
The Rock Springs Home Depot has a nice garden section. The employees are very helpful with loading the supplies onto the shopping cart and loading the items into our vehicle.
by
Verified Purchase
Recommended
Jul 8, 2020
This is a well managed store, with good employees
This is a well managed store, with good employees
by
Verified Purchase
Recommended
May 25, 2020
This store is very clean. The employees are very helpful and friendly. Aisles are very well marke...
This store is very clean. The employees are very helpful and friendly. Aisles are very well marked and finding items are very easy to find. If you can't find something the employees are very helpful and will walk you to where the item is instead of trying to tell you.
by
Verified Purchase
Recommended
May 19, 2020
I had a huge flat cart full of soil and no one was in garden to ring me up (this is in gardening ...
I had a huge flat cart full of soil and no one was in garden to ring me up (this is in gardening season). I asked the service desk if someone could come help me. They said no.
I clarified and said “ So I have to drag this cart to the other side of the store to check out?” The service woman smiled and said yes. How incredibly unhelpful.
by
Verified Purchase
May 7, 2020
I personally always had associates ask if I need anything or am I finding what ever I need. If I ...
I personally always had associates ask if I need anything or am I finding what ever I need. If I can't, they immediately show me where the product is that I'm looking for. Everyone is always helpful, the store is clean, bathrooms are clean, some of the best people I've ran into work at Home Depot.
by
Verified Purchase
Recommended
Apr 21, 2020
Had an amazing shopping experience in the paint department due to RP whom is the best!! Had a pa...
Had an amazing shopping experience in the paint department due to RP whom is the best!! Had a painting
project, RP asked if I need anything I explained I was paint my front door he took me to the product and explained how the product works and why he recommends it. RP knows his stuff!! I can't say enough...excellent customer service knows his products and knowledgeable in all of your painting needs!!
My checker was excellent as well, Crystal came and got me from the self check out had a smile and asked if I found everything okay. Quickly checked me out. Great customer service!!
by
Verified Purchase
Recommended
Apr 2, 2020
One of the best locations in Wyoming
One of the best locations in Wyoming
by
Verified Purchase
Recommended
Mar 26, 2020
This is a great store and we love to stop in. It is clean and alway greeted by employees. I have ...
This is a great store and we love to stop in. It is clean and alway greeted by employees. I have bought appliances and roofing but never have one yet it is got so many areas and always can get what we are looking for. Thanks forbuilding here and and keep the good work supplying what we need