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Filter Reviews By:Rating, Profile, Gender, Age (385)
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Showing 1-30 of 385 reviews
May 9, 2021
Im building a house and your staff has been really nice and helpful in getting product to do so. ...
Im building a house and your staff has been really nice and helpful in getting product to do so.
Thank you so much store 1810!
by
Verified Purchase
Apr 24, 2021
We would like to Thank Stephanie and Chad for all the great help they gave us in getting our new ...
We would like to Thank Stephanie and Chad for all the great help they gave us in getting our new patio set! You guys are AWESOME ! Thanks so very much for the fun day ! love the smiles and great help !You both made it super fun to shop at
the Home Depot ! Thank-you !
by
Verified Purchase
Recommended
Apr 20, 2021
Great friendly staff, product in stock, 1 stop shop!!
Great friendly staff, product in stock, 1 stop shop!!
by
Verified Purchase
Recommended
Apr 17, 2021
The store is so crowded you can’t walk through it
The store is so crowded you can’t walk through it
by
Verified Purchase
Apr 12, 2021
Many tough-guy pickup trucks racing through the parking lot. No bicycle rack Very inconvenient fo...
Many tough-guy pickup trucks racing through the parking lot.
No bicycle rack
Very inconvenient for those not driving to the store
by
Verified Purchase
Mar 29, 2021
excellent staff, knowledge, and additudes!
excellent staff, knowledge, and additudes!
by
Verified Purchase
Recommended
Mar 25, 2021
This store has the friendliest and most knowledgeable people in Plumbing I have ever seen in a Ho...
This store has the friendliest and most knowledgeable people in Plumbing I have ever seen in a Home Depot. They are experienced and not afraid to ask you if you need help. With help, I found all my plumbing needs from Scott. All stores should be like this! It was a great experience.
by
Verified Purchase
Recommended
Mar 10, 2021
Great Customer Service!
Great Customer Service!
by
Verified Purchase
Recommended
Mar 6, 2021
Marcus in customer service is outstanding and truly the epitome of what customer service represen...
Marcus in customer service is outstanding and truly the epitome of what customer service representative should be! Thank you!
by
Verified Purchase
Feb 20, 2021
The Plumbing section has great clerks. They will help you with anything!
The Plumbing section has great clerks. They will help you with anything!
by
Verified Purchase
Recommended
Jan 25, 2021
We were able to purchase what we needed and we received excellent customer service. I am a regul...
We were able to purchase what we needed and we received excellent customer service. I am a regular customer and this level of service is consistently excellent! Good job, Home Depot! Your employees are top notch!
by
Verified Purchase
Recommended
Jan 16, 2021
The store is clean, the employees are nice but they are understaffed. Hard to find someone when ...
The store is clean, the employees are nice but they are understaffed. Hard to find someone when you need help. Didn't used to be like that.
by
Verified Purchase
Recommended
Jan 5, 2021
The store was clean, the employees were very friendly and helpful, I've always been very satisfi...
The store was clean, the employees were very friendly and helpful, I've always been very satisfied with the Sandpoint Home Depot,
by
Verified Purchase
Recommended
Dec 15, 2020
Plumbing issues :-( not to fret with Scott in the plumbing section! He was extremely attentive to...
Plumbing issues :-( not to fret with Scott in the plumbing section! He was extremely attentive to my problem while further explaining more issues than I realized. Scott took it a step further and explained the entire solution while providing the parts necessary and instilled confidence in a DIY solution. I did it!
by
Verified Purchase
Recommended
Dec 12, 2020
Sophia, was a great help to me! My smoke alarms were old and I assume not flashing red anymore. I...
Sophia, was a great help to me! My smoke alarms were old and I assume not flashing red anymore. I had them on the wall she showed me they should be on ceiling because of the way smoke travels. So very very kind really helped me and I went home more thankful because she cared !!!!
by
Verified Purchase
Recommended
Dec 1, 2020
If you need help in the appliance area, make sure to contact Mark Turner or Cindy Lacey, they are...
If you need help in the appliance area, make sure to contact Mark Turner or Cindy Lacey, they are awesome and are more than helpful. Truly made us feel comfortable and spent as much time as needed.
by
Verified Purchase
Recommended
Oct 25, 2020
The store is well stocked and clean. The big problem at this store is that almost every single em...
The store is well stocked and clean. The big problem at this store is that almost every single employee lacks the knowledge and experience related to the department they work in and represent. They are most always unable to offer an accurate answer. Some employees will try to get you an answer, but more often they will not and simply move on (disappear)!
by
Verified Purchase
1 found this review helpful
Oct 19, 2020
We all have our roles and jobs and tasks. Sometimes people are in a hurry. I have found there are...
We all have our roles and jobs and tasks. Sometimes people are in a hurry. I have found there are some true shinning stars at this store. Upon returning several items from a construction site I was immediately provided with a young and friendly strapping young man to help me lift boxes of tile and other heavy items to take back into the store. Then I was assisted with the return process with LISA. Returns aren't always swift or easy but LISA was so kind, friendly, and reassuring "we would get through it together!" I loved having Lisa assist me with this big and time consuming task. Even when I found myself losing patience with the process, Lisa was supportive, caring, and got the job finished. Lisa has the badges to say what a long and great employee she is but SHE IS FABULOUS! Thank you Lisa for a spectacular job!!
by
Verified Purchase
Recommended
Sep 24, 2020
This is the 2nd time during a large order that it was mishandled and when promised delivery it di...
This is the 2nd time during a large order that it was mishandled and when promised delivery it did not happen. The second promised delivery also never happened and I ended up cancelling the order and ended up paying significantly more for the pleasure of doing business with a nearby outfit that actually stocks and delivers when they promise.
by
Verified Purchase
1 found this review helpful
Sep 14, 2020
The Home Depot in Sandpoint/Ponderay area is always clean, the employees, for the most part, are ...
The Home Depot in Sandpoint/Ponderay area is always clean, the employees, for the most part, are supportive and friendly. I can almost always find what I need and I always find things I want even if I don't need them! :D
by
Verified Purchase
Recommended
Sep 12, 2020
In my opinion The Home Depot change a lot . They hired people that are very friendly , knowledge...
In my opinion The Home Depot change a lot . They hired people that are very friendly , knowledgeable and very helpful. I really enjoy shopping there . They have also great discounts on plants. The Home Depots became my favorite store to shop for plants.
by
Verified Purchase
Recommended
Aug 31, 2020
Very nice and protective
Very nice and protective
by
Verified Purchase
Recommended
Aug 30, 2020
I like finding excuses to come to this particular Home Depot. I really like shopping here. I mov...
I like finding excuses to come to this particular Home Depot. I really like shopping here. I moved here 2 mos ago and have spent many, many hours in this store. I've bought a washer, front door, storm door, all new door handles and locks, supplies for an entire backyard drip system, etc.
The employees are SO helpful and nice! I haven't met a dud yet. Kim in the door dept is stellar and so is Diana in the appliance dept.
Everyone really wants to help you! It's great. I'm generally not used to being treated so well in the stores where I came from. It's joyously refreshing.
by
Verified Purchase
Recommended
Aug 17, 2020
Friendly and helpful employees.. Easy parking Fast Check out Well stocked
Friendly and helpful employees..
Easy parking
Fast Check out
Well stocked
by
Verified Purchase
Recommended
Aug 7, 2020
Management requires mask for all customers. Management will not enforce there own policy. Custo...
Management requires mask for all customers. Management will not enforce there own policy. Customers are flagrantly strolling throughout the store flaunting there right NOT to wear masks.
by
Verified Purchase
Jun 16, 2020
Over-all, The Home Depot has the most knowledgeable and friendly employees. And the employees at ...
Over-all, The Home Depot has the most knowledgeable and friendly employees. And the employees at this store are the best!
by
Verified Purchase
Recommended
Jun 9, 2020
They have the store so filled with stuff u can’t push a cart thtough
They have the store so filled with stuff u can’t push a cart thtough
by
Verified Purchase
1 found this review helpful
Jun 8, 2020
Your personnel were very helpful. Pleasant and knowledgeable. The store is well organized and c...
Your personnel were very helpful. Pleasant and knowledgeable. The store is well organized and clean.
by
Verified Purchase
Recommended
May 13, 2020
This store followed the social distancing regulations and made it possible to shop in safety. Th...
This store followed the social distancing regulations and made it possible to shop in safety. The employee's where extremely helpful and polite.
by
Verified Purchase
Recommended
May 9, 2020
Excellent store. Very organized and all of the employees are friendly and helpful. Amazing that e...
Excellent store. Very organized and all of the employees are friendly and helpful. Amazing that every employee knows exactly which aisle to go to for any particular item. Customer service is excellent!