#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(937)390-9204
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1880 Bechtle Ave
Springfield, OH 45504
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Customer Store Reviews

  • 4.8 out of 654 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (654)
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Showing 1-30 of 654 reviews
GREAT EXPERIENCE
I am always at home depot. I love this store. So neat and clean
by
    • Recommended
    AJ and Kyndall brightened my day
    The color match on my two cans of paint were right on!
    by
      • Recommended
      lots of cool stuff Frendliy welcoming atmosphere
      When I have had a problem with a product I have purchased they have are helpful in getting it taken care of. I have had no problems with help in finding what I am looking for while shopping
      by
        • Recommended
        My Go-to store!
        I can always find what I need at Home Depot. From drain cleaner to wood for my building projects. I am always satisfied with their products and the staff is knowledgeable and helpful. The Veteran discount is an added perk!
        by
          • Recommended
          Jesus gang
          Tyler thanks for hooking me up
          by
            • Recommended
            service
            friendly staff, great products
            by
              • Recommended
              Great Hometown Store!
              All of the team members were very professional, helpful, and courteous. Great Job! I needed assistance finding exactly what I was looking for, and where in the store it was located. I was in and out in a timely manner. I will be shopping at this location in the future.
              by
                • Recommended
                Great customer service
                I asked about a price match on a product I needed to buy. Kimberley did a quick check at the competitors store and quickly confirmed price and gave me the same price with no questions asked. Very customer friendly.. That's what I'm looking for
                by
                  • Recommended
                  Cashier
                  Debbie was very helpful with my military discount as it was the first time I used the new app.
                  by
                    • Recommended
                    Excellent Service
                    The employees at the HomeDepot in Springfield are always willing to assist & provide friendly service. Thank you
                    by
                      • Recommended
                      Great experience purchasing a tool box in Springfield
                      The Husky 10 drawer toll box that we purchased at Home Depot in Springfield, Ohio was just what we were looking for. The wood bench top makes a perfect place to work on projects. We had a great experience making our purchase.
                      by
                        • Recommended
                        Camille
                        I always buy there, I hope to be a part of Home depot
                        by
                          Great Customer Service!
                          Hard to find good customer service especially in Springfield. This store is knowledgeable and kind :)
                          by
                            • Recommended
                            Friendly greeter EMILY
                            After having such a stressful day, it was nice to have a friendly greeter wish me well. In some shopping places most of the greeter look the other way, or in conversation with other employees. EMILY in the Home Depot area in Springfield. Was kind and friendly, just what I needed during the holiday hassle
                            by
                              • Recommended
                              Great customer service
                              I recently ordered cabinets to remodel my kitchen, had no idea what I was doing and Connie was so helpful! I am always happy when I shop there!
                              by
                                • Recommended
                                wasnt me
                                I recieved a email with a reciept attached just like every time i buy stuff at the home depot. This time it wasnt me doing the buying. I checked my bank acct and there was no purchases so i think you guys just sent tit to the wrong email. hopefully. Once again wasnt me. There should be a thing to click fo rinstances like this and i wouldnt have to go on here like this
                                by
                                  • Recommended
                                  Very good selection and layout, easy to find things. I also like the website, very informative a...
                                  Very good selection and layout, easy to find things. I also like the website, very informative and easy to use.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Excellent and Overly Friendly Customer Service!!! Everyone said Hello, May I help you? Clean & Or...
                                  Excellent and Overly Friendly Customer Service!!! Everyone said Hello, May I help you? Clean & Organized!!! Everything able to be found easily!!! Awesome!!!
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Very clean, helpful employees
                                  Very clean, helpful employees
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Best Home Depot in Springfield Ohio!
                                  Best Home Depot in Springfield Ohio!
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  No, I didn't find the item in the store, due to shortage of space. I got in touch with the sales ...
                                  No, I didn't find the item in the store, due to shortage of space. I got in touch with the sales person in that area, kitchen appliances. He went on line and found the freezer that I was looking for and assisted me in ordering the item in a very friendly way and a very professional sales person. See Johnny D.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Pretty much the perfect shopping experience. I would definitely come back to this store and I hig...
                                  Pretty much the perfect shopping experience. I would definitely come back to this store and I highly recommend this store to anyone needing supplies.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Have visited this store 5 times in the last 2 weeks. Redoing 2 bathrooms. Have found several of...
                                  Have visited this store 5 times in the last 2 weeks. Redoing 2 bathrooms. Have found several of the employees that had the knowledge to find parts and items and had very courteous help. Actually had CUSTOMER SERVICE which is hard to find in any store these days.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  I find that a trip to such a large material store, can be a bit of a chore. But compared to some ...
                                  I find that a trip to such a large material store, can be a bit of a chore. But compared to some of the other large stores the Isles are more open less clutter makes it easier to get through with the large material carts and the friendly staff is always willing to help and welcoming any questions you might have. I have been shopping the store now for years I will continue to do so and I suggest that you make this your store for all your home improvement needs.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  I would like to thank Johnny D for his assistance in purchasing a washer and dryer. Greatly appre...
                                  I would like to thank Johnny D for his assistance in purchasing a washer and dryer. Greatly appreciated. Everyone in the garden center are very helpful and pleasant also
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  I'd only recommend this store because it's the only Home Depot in the immediate area. Things have...
                                  I'd only recommend this store because it's the only Home Depot in the immediate area. Things have definitely changed in the past two years. The employees all used to be friendly and ask if we needed help finding anything. Now there's hardly anyone of them that even says "Hi". We have done a lot of shopping here in the past, but now we're looking at other home improvement stores for items. My last visit was for a return of two items that had nothing wrong with them but just didn't work out for our project. The young gal at Customer Service was sullen, didn't even look at the return slips and almost shorted me credit for the second item because she didn't bother to look at anything before tossing the box aside. She seemed upset with me when I brought it to her attention that there were two items returned, not just one. When I got home, I filled out a survey noting my disappointment with the visit. Then I looked at the receipt and saw the name was not a female name, but a male name, so the person whose name was on the receipt will probably get a poor review when he was not the person who waited on me. I will say I appreciated the lady in the garden area. She actually seemed very glad to see me. The store was clean, but seemed like everything was rearranged which made it difficult to find things. I was greeted warmly by the man in the Door/Window area, but he never asked if he could help me find anything.
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Staff are knowledgeable, friendly and are always willing to help. Love this store!
                                  Staff are knowledgeable, friendly and are always willing to help. Love this store!
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Excellent service. Associates were helpful and courteous, and checkout was speedy!
                                  Excellent service. Associates were helpful and courteous, and checkout was speedy!
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Very friendly employees and always helpful
                                  Very friendly employees and always helpful
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  The store was clean, Lora in the paint dept. was very helpful. My online order was also ready and...
                                  The store was clean, Lora in the paint dept. was very helpful. My online order was also ready and conveniently retrieved for my pick up!
                                  by
                                  • Verified Purchase
                                  • Recommended
                                  Showing 1-30 of 654 reviews

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