Curbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup
Filter Reviews By:Rating, Profile, Gender, Age (630)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 630 reviews
Apr 26, 2020
I had to wait 55 minutes to get into the store. Based on what other in line were saying, this has...
I had to wait 55 minutes to get into the store. Based on what other in line were saying, this has become the norm at this store regardless of time of day. I can appreciate the need for social distancing--in fact, I support it strongly--but many store employees were not wearing masks. Every employee should wear a mark. I think customers should, too, but many customers were not wearing masks. There also were no signed even encouraging this practice. It's not a deal killer for me, but the store was not neat and tidy but had stuff in the aisles, and a number of aisles were closed with no explanation. On the plus side, the store did have what I needed.
by
Verified Purchase
Mar 7, 2020
Friendly, knowledgeable staff ready and willing to help! I was in and out in less than 10 min and...
Friendly, knowledgeable staff ready and willing to help! I was in and out in less than 10 min and didn't even know exactly what I needed when I walked in. It's obvious that these people enjoy their jobs by their attitudes, so refreshing!
by
Verified Purchase
Recommended
Mar 4, 2020
This store is very conveniently located. Usually their is a store greeter that adds a feeling of...
This store is very conveniently located. Usually their is a store greeter that adds a feeling of safety. I usually know where the item I am looking for is located, but if not an employee is most helpful.
by
Verified Purchase
Recommended
Jan 31, 2020
Knowledgeable and Friendly employees! Clean store and exceptional store manager!
Knowledgeable and Friendly employees! Clean store and exceptional store manager!
by
Verified Purchase
Recommended
Jan 4, 2020
I had a large list of relatively unique items to support building a test field for a first roboti...
I had a large list of relatively unique items to support building a test field for a first robotics team, I first received help in lumber pulling down additional plywood, a manager spent a lot of time helping me with all of the unique fasteners and plumbing parts, the check guy was friendly and helpful, and 2 loaders helped me load the trailer. In addition someone had put the wrong lock on the trailer, the HD team provided bolt cutters and help removing the lock.
Thanks again,
by
Verified Purchase
Recommended
Dec 3, 2019
I find this store a cut above HD in the city. Cleaner and employees are more willing to help you.
I find this store a cut above HD in the city. Cleaner and employees are more willing to help you.
by
Verified Purchase
Recommended
Dec 3, 2019
Was there for the purchase of a LG washer and dryer. There were many on display, so was able to ...
Was there for the purchase of a LG washer and dryer. There were many on display, so was able to get hands on demo. Happens the LG Representative was there and she assisted first with her wealth of information on the product that was best suited for our needs and then Ron, an Appliance Specialist, handled all the ordering and purchasing details with ease. Overall a fast, efficient and courteous great Black Friday deal.
by
Verified Purchase
Recommended
Dec 1, 2019
Carts and stock all over, not allowing me to shop the best and some areas hard to get to.
Carts and stock all over, not allowing me to shop the best and some areas hard to get to.
by
Verified Purchase
Recommended
Nov 23, 2019
The floor planner at this store was very informative, knowlegible and friendly. This was the firs...
The floor planner at this store was very informative, knowlegible and friendly. This was the first time I have used Home Depot as a supplier and installer.
I was pleasantly surprised as to the attention to detail and the speed in which our new Pergo flooring was measured, estimated and installed.
The entire team was very professional.
I would highly recommend Home Depot for flooring installs.
by
Verified Purchase
Recommended
Nov 5, 2019
The store is clean, well organized and the staff is knowledgeable
The store is clean, well organized and the staff is knowledgeable
by
Verified Purchase
Recommended
Nov 4, 2019
This is an extremely friendly store. Always clean! The associates do not treat an amateur as my...
This is an extremely friendly store. Always clean! The associates do not treat an amateur as myself like I'm foolish. They are always willing to answer any questions regardless of how elementary they may be.
I have spent 45 years in customer service and retail and can tell these employees are well trained and work in a great atmosphere.
by
Verified Purchase
Recommended
Oct 27, 2019
This store.has always been our favorite one It's proximity, service, familiar staff in key depar...
This store.has always been our favorite one
It's proximity, service, familiar staff in key departments and their treatment of Customers.
by
Verified Purchase
Recommended
Oct 25, 2019
The employees here are friendly and knowledgeable. Always find what I need at the Depot! Store ...
The employees here are friendly and knowledgeable. Always find what I need at the Depot! Store is clean and everything is organized.
by
Verified Purchase
Recommended
Sep 16, 2019
Very poor customer service in the paint department. The employee there needs to retire - he does...
Very poor customer service in the paint department. The employee there needs to retire - he doesn't seem to like his job or anyone he works with or for. Very unfriendly and not at all helpful - don't ask him any questions, he'll just sigh and turn away. He did get what I needed finally but he wasn't happy about it. And, who knows, he probably gave me the most expensive stuff that I didn't really need.
by
Verified Purchase
Sep 12, 2019
just went to Sunset hills Home Depot,very nice people. Every time i go there its just a good expe...
just went to Sunset hills Home Depot,very nice people. Every time i go there its just a good experience. I go in wondering home im going to do something and i walk out knowing just what i want to do and how to do it, thank to the helpful employees.
Thanks again Sunset Hills Home Depot
I'll be back
by
Verified Purchase
Recommended
Sep 6, 2019
I have shopped here many times and most of the older employees are very good at helping you with ...
I have shopped here many times and most of the older employees are very good at helping you with anything. I think they have a much better selection than other hardware stores.
by
Verified Purchase
Recommended
Sep 3, 2019
great employees, great products and prices!
great employees, great products and prices!
by
Verified Purchase
Recommended
Aug 26, 2019
Usually have everything I want. Store is clean & orderly. People on floor are generally knowledge...
Usually have everything I want. Store is clean & orderly. People on floor are generally knowledgeable and friendly. I like your new return area. Your indemnity provisions in your terms and conditions don’t exactly encourage participation in your survey, i.e. really, why should I give you a free review for which I get nothing and then have to indemnify you for a bunch of stuff? I guess because the legal suits at the home office tell you to and because not many people read the terms anyway, except for a few of us. I was going to delete my review but I’m giving it to you anyway because the people at the store deserve it, notwithstanding the idiocy of your legal department.
by
Verified Purchase
Recommended
Aug 24, 2019
This store is much nicer than my usual Home Depot store. The associate in the paint department wa...
This store is much nicer than my usual Home Depot store. The associate in the paint department was very knowledgeable and efficient. We also enjoyed the self check out experience.
by
Verified Purchase
Recommended
Aug 15, 2019
All the Employees were great lots of stocked products and very clean
All the Employees were great lots of stocked products and very clean
by
Verified Purchase
Recommended
Jul 7, 2019
Friendly and helpful employees. Made the shopping experience a good one.
Friendly and helpful employees. Made the shopping experience a good one.
by
Verified Purchase
Recommended
Jul 2, 2019
Carol the checkout person in the garden department has helped me on different occasions and has a...
Carol the checkout person in the garden department has helped me on different occasions and has always been friendly and helpful no matter what.
by
Verified Purchase
Recommended
Jun 29, 2019
Very helpful staff and cashiers, both informative and easy going.
Very helpful staff and cashiers, both informative and easy going.
by
Verified Purchase
Recommended
Jun 26, 2019
I've been going to this store since it opened. It seems to be a well run store.
I've been going to this store since it opened. It seems to be a well run store.
by
Verified Purchase
Recommended
Jun 20, 2019
Friendly Staff as always! Nice and clean store inside and out.
Friendly Staff as always! Nice and clean store inside and out.
by
Verified Purchase
Recommended
Jun 17, 2019
Great success
Great success
by
Verified Purchase
Recommended
Jun 10, 2019
I'm happy shopping at this Home Depot in Sunset Hills. Everything easy to find. Even on a weeken...
I'm happy shopping at this Home Depot in Sunset Hills. Everything easy to find. Even on a weekend, employees go out of their way to help. Maribeth was an outstanding checkout cashier.
by
Verified Purchase
Recommended
May 17, 2019
The Home Depot in Sunset Hills is great. They have more plants and gardening things than any othe...
The Home Depot in Sunset Hills is great. They have more plants and gardening things than any other store I know!
The employees are there to help. You don't have to go hunting for them like some other home improvement stores.
They are enough of them that they ask you if they can help you.
by
Verified Purchase
Recommended
May 6, 2019
It's a great store......they have EVERYTHING!!!
It's a great store......they have EVERYTHING!!!
by
Verified Purchase
Recommended
Apr 30, 2019
This store has the friendliest staff I've ever encountered. The staff is ALWAYS eager to help and...
This store has the friendliest staff I've ever encountered. The staff is ALWAYS eager to help and answer questions. I actually look forward to my trips to this location because everyone is so friendly and kind.