#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(516)256-1420
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
101 Green Acres Road
Valley Stream, NY 11581
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.3 out of 584 reviews
86%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (584)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 584 reviews
Fully stocked
Although the store has all the items one could want, it’s extremely hard to get help as the store seems to be understaffed. Checking out was very easy though.
by
    • Recommended
    convenience
    This location always has the items & materials that I need.
    by
      Great Products
      I bought several products and I am extremely happy with them. Staff was knowledgeable and attentive
      by
        • Recommended
        They need more help
        If it wasn't for Anthony in electronics I would have walked out the store
        by
          • Recommended
          Great customer service from Anthony from the electrical Department
          Anthony from the electrical department is the BEST! Extremely knowledgeable, patient and friendly! Cant get on better than Anthony!! 5 star rating!!! He taught me about LED light bulbs… I learned the differences between different bulbs and models
          by
            • Recommended
            Different products
            I came in to buy Flex Seal, bought it and also bought Gorilla Seal. Did not see it in other HD’s
            by
              • Recommended
              Friendly Employee
              My experience was good. I found the cashier Claudia was very friendly and helpful. She deserves positive recognition.
              by
                • Recommended
                All parts available!
                I went into the store to buy flat metal rods that I intend to create six ''suspension" support to install two barn doors and they were available.
                by
                  Home Depot Valley Stream Customer Service
                  Was assisted promptly and efficiently by Mikey D (plumbing) and a young lady (Shay?) who not only helped with my questions but climbed a ladder to take items out of a box because they were not on the display.
                  by
                    • Recommended
                    Great associate service
                    I was assisted by Mr Bryson. This worker is an asset to your Organization. He explained the delivery process completely was very courteous and patient. A very satisfying experience and satisfied Customer
                    by
                      • Recommended
                      Awesome Experience
                      Joey D in flooring jumped thru hoops to make sure my experience was nothing short of AMAZING. It's very hard to find people who show this level of commitment in any business but this dude NAILED IT.
                      by
                        • Recommended
                        CUSTOMER SERVICE SPOT ON
                        I ARRIVED AND WAS GREETED. AND DIRECTED AND TAKEN TO THE AREAS WHERE I WAS GIVEN DIAMOND GOLD TREATMENT
                        by
                          • Recommended
                          the check out person Claudia was good.
                          outdoor supplies/garden very sparse & is a mess due to seasonal changes outside.
                          by
                            • Recommended
                            Pathetic Home Depot
                            This store has always been a bad location and is now somehow worse than ever.
                            by
                              Employee Georgeina- Customer Service
                              When you go to home depot and have any issues, go to customer service and hope you get Georgeina she was outstanding and went the extra mile for me
                              by
                                • Recommended
                                Very Happy to visit this store, they have everything and they are kind and helpful.
                                Very Happy to visit this store, they have everything and they are kind and helpful.
                                by
                                • Verified Purchase
                                • Recommended
                                Very clean and well stocked store. Staff were very courteous. Although I knew what I was looking ...
                                Very clean and well stocked store. Staff were very courteous. Although I knew what I was looking for and what I wanted to purchase, the staff were very courteous and kind. Lori was my checkout cashier, she was the nicest of all !!! Keep smiling Miss Lori !!!
                                by
                                • Verified Purchase
                                • Recommended
                                This store has unprofessional salespersons and customer service
                                This store has unprofessional salespersons and customer service
                                by
                                • Verified Purchase
                                Didn’t find the product I needed..yes I did assistance..yes the store was clean. Yes associates w...
                                Didn’t find the product I needed..yes I did assistance..yes the store was clean. Yes associates were helpful and friendly…
                                by
                                • Verified Purchase
                                • Recommended
                                Excellent customer service could not as for better support from the Grilling department/team.
                                Excellent customer service could not as for better support from the Grilling department/team.
                                by
                                • Verified Purchase
                                • Recommended
                                Staff very friendly and knowledgeable. Great experience
                                Staff very friendly and knowledgeable. Great experience
                                by
                                • Verified Purchase
                                • Recommended
                                Uninterested and rude employees do whatever they please at this HomeDepot. Cashiers are the wors...
                                Uninterested and rude employees do whatever they please at this HomeDepot. Cashiers are the worst, but no one here seems to care about there job. Stay away.
                                by
                                • Verified Purchase
                                Every Employ very kindness... I will go to again... Thank you..^^*
                                Every Employ very kindness... I will go to again... Thank you..^^*
                                by
                                • Verified Purchase
                                • Recommended
                                Wonderful staff clean store Very friendly and helpful associates
                                Wonderful staff clean store Very friendly and helpful associates
                                by
                                • Verified Purchase
                                • Recommended
                                This home depot is becoming like the old community hardware store. With full-time long years work...
                                This home depot is becoming like the old community hardware store. With full-time long years working experienced employees, familiar faces can help with projects.
                                by
                                • Verified Purchase
                                • Recommended
                                Thank you for continuing to support our community and keeping your prices reasonable.. I found th...
                                Thank you for continuing to support our community and keeping your prices reasonable.. I found the products I was looking for. The store was clean. There was a "blackout" in the store, but the employees handled the situation very professionally. Everyone was helpful and calm.
                                by
                                • Verified Purchase
                                • Recommended
                                Even with a toddler I was able to get what I needed and be out with a happy toddler. They have ca...
                                Even with a toddler I was able to get what I needed and be out with a happy toddler. They have car carts for the kids. Which she enjoyed. A very sweet Staff member at the cart location outside gave us the car cart that rolled excellent. The staff was very helpful specially Claudia at the cashier. Tips. Use the app to find products in the aisle quicker with the bay numbers available also.
                                by
                                • Verified Purchase
                                • Recommended
                                customer rep are quite helpful on credit card application.
                                customer rep are quite helpful on credit card application.
                                by
                                • Verified Purchase
                                • Recommended
                                Horrible customer service. They do not known the promotions and do not want to learn. The associ...
                                Horrible customer service. They do not known the promotions and do not want to learn. The associates at the customer service desk do not deliver customer service.
                                by
                                • Verified Purchase
                                Great store, great experience. Everyone is helpful.
                                Great store, great experience. Everyone is helpful.
                                by
                                • Verified Purchase
                                • Recommended
                                Showing 1-30 of 584 reviews

                                Nearby Stores

                                Find Another Store

                                13220 Merrick Blvd

                                Jamaica, NY 11434

                                2.09 mi

                                Tool & Truck Rental

                                (718)977-7610

                                Pro Service Desk

                                (718)977-7604

                                Mon-Sat: 6:00am - 10:00pm

                                Sun: 8:00am - 8:00pm

                                600 Hempstead Turnpike

                                Elmont, NY 11003

                                3.64 mi

                                Tool & Truck Rental

                                (516)488-0322

                                Pro Service Desk

                                (516)488-0358

                                Mon-Sat: 6:00am - 10:00pm

                                Sun: 8:00am - 8:00pm

                                92-30 168th Street

                                Jamaica, NY 11433

                                4.74 mi

                                Tool & Truck Rental

                                (718)557-6968

                                Pro Service Desk

                                (718)557-6962

                                Mon-Sat: 6:00am - 10:00pm

                                Sun: 7:00am - 8:00pm