#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(908)222-2224
Tool & Truck Rental(908)222-2210
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1515 Route 22
Watchung, NJ 07069
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.6 out of 658 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (658)
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Showing 1-30 of 658 reviews
Pleasurable shopping!
I purchased several items during my most recent trip to the Home Depot in Watchung. Everything was exactly what I wanted/needed, and not difficult to find with the assistance of very courteous and knowledgeable store associates. One purchase I particularly enjoy are the microfiber cloths 24-pack. Though this was an unplanned purchase, I find that these cloths are very soft yet absorbent, useful for a variety of household jobs, including dusting, cleaning up spills, and floor care, just to name a few. I am happy that I bought them!
by
    • Recommended
    easy returns
    My design plans changed so I needed to return some items to keep the project progressing.
    by
      • Recommended
      Great customer service
      Kevin G. was great! so helpful!
      by
        • Recommended
        Great experience
        I bought a refrigerator a couple of weeks ago and it was the best experience I ever had purchasing an appliance. Mark and Christina made it great.
        by
          • Recommended
          Delivery issues
          Though stuff was ordered online and staff by itself is nice and cooperative , this one star is due to their delivery staff which is very incompetent, lies and basically makes fun of the elderly at your home , in addition to lying to them . If your appliance is faulty, you are in for a hell from Home Depot delivery team
          by
            Store Associates Very Helpful
            There is no doubt that your store associates, no matter what department, are always willing to go out of the way to be most helpful--especially when it comes to information concerning other sales areas. Sometimes it's hard to know where certain, even odd items might be stocked. Your knowledgeable clerks make shopping so much easier.
            by
              Have what i needed
              very satisfied with my purchase.
              by
                • Recommended
                Excellent customer service
                I been buying a lot of materials for a project and the customer service was outstanding Sean Sabol was really helpful, he went above and beyond to find the products that I was looking for
                by
                  • Recommended
                  go somewhere else
                  go somewhere else first. very hard to get what you need here; so save the trip and go to buy elsewhere
                  by
                    Awesome Sale and Service
                    Tracy was so helpful and funny. Shemade my experience AWESOME!
                    by
                      • Recommended
                      My favorite Home Depot
                      This is a great store. They always have the things I am looking for (which is not always the case at all the stores). I like their staff, they are helpful.
                      by
                        • Recommended
                        Excellent customer service
                        Sean and Josiah in the plumbing department provided exceptional customer service. Very knowledgeable, professional and friendly!
                        by
                          • Recommended
                          Great staff and organziation
                          Super attentive staff that goes out of their way with a smile. And well maintained displays that make it easier to find what you need.
                          by
                            • Recommended
                            My custom vanity experience
                            I met with Christina in kitchen and bath and we designed a beautiful vanity for my dressing area she is wonderful to work with and extremely knowledgeable and gave me excellent suggestions
                            by
                              • Recommended
                              Home Depot’s acces
                              Home Depot’s has what you need when you need it
                              by
                                • Recommended
                                Kevin the Great!!!
                                I can’t say enough about Kevin’s superior customer service and assistance. He helped in the store to my car. I really appreciated his help.
                                by
                                  • Recommended
                                  Outstanding Customer Service
                                  I came to this store looking for a particular item. I couldn’t find it and an employee, Kevin G., walked up to me and asked if he could help me. I proceeded to tell him what I was looking for and he guided me to the exact area, and even walked me to the checkout and helped me at the register. THAT’S what I call service!!
                                  by
                                    • Recommended
                                    Wonderful Shopping Experience
                                    I was very pleased with the Christmas tree I purchased and the service that was provided in prepping.
                                    by
                                      • Recommended
                                      Essential to my success!
                                      I’ve been renovating forgotten homes for years, and every time I have to buy materials both Kenita and Rafael are there to help me submit my order, schedule a delivery or make sure my check out experience is efficient and accurate. I trust this team and I know I am in good hands.
                                      by
                                        • Recommended
                                        Curbside pickup is a mess, and store inventory does not match what the app says
                                        Why bother having an app and website that tells you how much is in stock at the store, only to arrive and find out that it is entirely sold out? And on 2 other occasions I tried ordering items for curbside pickup, only to have the orders lost or cancelled for no apparent reason.
                                        by
                                          Shonta and Henry are the best!
                                          I was in there looking for a tool for my garden and Shonta and Henry went above and beyond to help me look for the tool or a different option if this one wasn’t available! So nice and so helpful! Thank you so much!!
                                          by
                                            • Recommended
                                            Great customer service
                                            Kevin at the Watchung NJ location was a great help to me. He came over to me in the parking lot even w/o being asked and helped me unload the contents of a huge box that could not fit in my small SUV. We loaded everything into the car. He was friendly, helpful and saved me time, effort and a headache.
                                            by
                                              • Recommended
                                              Great Customer Service
                                              Great customer service, especially Jalynn, Dennis & Kevin!
                                              by
                                                • Recommended
                                                Better than most in area
                                                The staff is truly helpful, the store is clean and easy to navigate and location is everything if not the online function works for me when it's not in stock
                                                by
                                                  • Recommended
                                                  Convenient
                                                  Shopping here is convenient the staff is helpful I’m in and out for small projects so I am familiar with this store
                                                  by
                                                    • Recommended
                                                    Kevin - parking lot assistance
                                                    Kevin stopped what he was doing in the parking lot and asked if I needed help getting my items in my car. He was very nice and I felt like he was very happy to help
                                                    by
                                                      • Recommended
                                                      paint dept
                                                      if you want to purchase customized paint, be ready to wait 1 hr and 10 min. with only 3 people ahead of you.
                                                      by
                                                        Horrible experiences
                                                        In the middle of having 2 bathrooms renovated. 3 major products were purchased and items were missing from each box. Very frustrating because contractor is on a timeline and no one can be reached at the store via phone.
                                                        by
                                                          Best Pro Desk
                                                          By far the most experienced and professional pro desk team. Every time I shop here I’m impressed with the level of customer service and communication. Definitely recommend this HD especially the pro team.
                                                          by
                                                            • Recommended
                                                            Way understaffed with low quality help
                                                            Not enough people to help those who need it (customer service, lumber, paint). What few people they have working there just stand around while customers wait. Not a good experience. Avoid this location if you value your time.
                                                            by
                                                              Showing 1-30 of 658 reviews

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