#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(509)737-6402
Tool & Truck Rental(509)737-6408
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2855 Duportail Street
Richland, WA 99352
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

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Store Features

  • Buy Online Deliver from Store

  • Buy Online Pick Up in Store

  • Key Cutting

  • Kitchen Showroom

  • Home Depot Truck Rental

  • Moving Truck Rental

  • Propane Exchange

  • Tool Rental

  • Free WiFi

Recycling at The Home Depot

Did you know?

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Our store diverts waste from landfills by accepting rechargeable batteries, plastic plant pots, CFLs, and lead acid batteries for recycling.

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Home Depot stores sent approximately 5.3 million pounds of shredded paper for recycling in 2022. This has helped the planet by preserving over 63,500 trees, keeping over 16,000 trash bags of solid waste out of landfills, saving over 50 million gallons of water, and conserving 7.8 million kilowatt hours of electricity.

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Since 2010, we have decreased electricity consumption by over 52% in our U.S. stores.

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The Home Depot's core values are based on doing the right thing for our associates and customers. This commitment extends beyond our stores to the environment, as well as our local communities. We are your partners in environmental sustainability. Read more about our commitment to economic responsibility.

Store Details

Welcome to the West Richland Home Depot. It is a great day to get started on a new home improvement project.

No matter your project's complexity, we're here to help you finish it. From wood fencing to patio doors, you'll find it on our shelves. Let our associates get you in and out. Take advantage of free pickup within 2 hours on millions of items using our Home Depot app. Shopping at a hardware store has never been faster.

At The Home Depot, we value our community. The Home Depot Foundation proudly offers a Veteran Housing Grants Program, which awards grants to nonprofit organizations for repairing or constructing housing for veterans.

We're here to help. No project is too big or too small. Stop by and see us soon. Don't forget to browse the local ad before you arrive to know which items are on promotion.

Your West Richland Store Team

How long is The Home Depot Memorial Day Sale?

The sales you've been hoping for are here from May 16th to May 27th! Find great Memorial Day deals to update your house — both outside and in. We've got savings on tools, grills, outdoor power equipment, bathroom accessories, and more. Find incredible our Memorial Day Sale on The Home Depot mobile app or in person at your local store.

Are Kids Workshops offered at the West Richland Home Depot?

Our free Kids Workshops take place in-store every first Saturday of the month between 9am–noon. You may secure your Kids Workshop kit by registering online for the event. Keep little doers engaged with a new kit pack for each event. Included in the kits are all necessary craft materials, as well as instructions, stickers, an apron pin, a certificate of achievement, and a Discovery Education extension activity. Paint and all other required tools are provided at the event. Kits may be ordered online at our Kids Projects Activities page or picked up in-store if you prefer to participate in the workshop from home. Call us or visit our customer service counter to check availability of the kits.

How do I check the balance of my Home Depot gift card?

Home Depot gift cards are a popular present during the holiday season or for any special occasion. DIYers know these gift cards are fun to receive and to give. You can buy gift cards at our brick-and-mortar stores or online at homedepot.com. If you receive a gift card, you can check your gift card balance online or visit your local Home Depot store and ask a cashier to check the balance for you. Redeem our gift cards in-store or use them to shop online with no additional fees.

Does The Home Depot West Richland offer Curbside Pickup?

Yes, you can pick up Curbside Orders from 9 a.m. to 6 p.m. with The Home Depot App.

Select "Curbside with The Home Depot App" at checkout when shopping eligible Store Pickup items. We will let you know via email or text message when your order is ready at the store. Bring your valid, government-issued photo ID with you.

To pick up your Curbside Order:
1. Download The Home Depot App.
2. Before you get to the store, use the link in your "Ready for Pickup" email or text message to tell us you're on the way via the app.
3. After you arrive, park in a designated Curbside Pickup space. It's typically located near the front of the store.
4. Check in through the app to tell us you're here.
5. We'll bring out your order and load it into your vehicle.

Learn more about Curbside Pickup.

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Customer Store Reviews

  • 4.5 out of 373 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (373)
Star Rating
Home Improvement Profile
Gender
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Showing 1-10 of 373 reviews
Excellent Assistance!
Today I experienced a very helpful employee, Jacob H. He went above and beyond to help me find the correct plumbing necessary for an inspection completion.
by
    • Recommended
    Worst Customer Service Experience
    Had the worst customer service experience with the cashier. He rang up the incorrect price on my plants. When I corrected him, he became combative/argumentative. I offered to walk him out to show him the sale signage and he said he couldn't do that and he didn't do stocking that he could only go by what was on the price tag. I asked if I could walk someone else out to show them. I told him he should not be arguing with his customer. A manager walked up and gave me the price after explaining it to her all over again. Both tried to say maybe someone else (I think a vendor) may have put a different price up. I didn't feel like either one believed me. I will never shop there again based on this experience. Not to mention, the cashier broke one of the long blooming branches off of the plant during ringing them up. As I was leaving, after taking a picture of the signage, the manager was walking out to take a look. Why didn't they do that in the first place rather than have to argue with me?? Ridiculous.
    by
      Cabinet Purchase
      I would recommend the Home Depot for Cabinet Purchases. The staff were very helpful, friendly and informative with options and savings.
      by
        • Recommended
        Cashiers
        Long checkout lines. Not enough registers open. Employees standing around but can't do checkout?
        by
          Honesty
          While Checking out and leaving the store I lost my wallet. Fortunately thanks to Employees Pedro and Ramone they recovered my wallet within minutes of losing it. Pedro and Ramone showed commitment and integrity. They were able to get a hold of me promptly. I commend them both for saving the day. In the times we are living in now there is not much of that and I truly appreciate it the honesty. Thanks again Pedro and Ramone
          by
            • Recommended
            customer service
            The service was excellent!
            by
              • Recommended
              MY HOME IMPROVEMENT STORE OF CHOICE
              STORE HAS FRIENDLY EMPLOYEES AND MOST OF THE TIME I CAN GET WHAT I NEED AND GOOD ADVICE AND SERVICE, AND I KEEP GOING BACK.
              by
                • Recommended
                Quality Service
                Cashier Jeraldin, went above and beyond to help us check out and calm my little one.
                by
                  • Recommended
                  I bought a new built in appliance
                  The individual was very knowledgeable of the rules and filled me in on Home Depot Policies.
                  by
                    Matt is awesome
                    Thank you Matt for going above and beyond!
                    by
                      • Recommended
                      Showing 1-10 of 373 reviews