Reviews for Westminster, CO #1517

Extremely nice people,very helpful

On our 1st visit, Marsha, in the Appliance department (Westminster Store- 88th & Wads.) was exceedingly helpful and friendly. She walked us through the various brands and spent time with us describing and looking up the various parts and pros to each machine. We thought about it a few days and came back to purchase what we wanted. Marsha was off, so we had Kate help us, who was just as helpful and friendly as Marsha was. Spending a lot, we wanted to be very positive. Marsha & Kate = great!

Delivery driver was rude, showed up at 8am Saturday morning with no forewarning ( we were told we would get a call in advance ) parked his semi in the middle of the road and started yelling at us to move cars even though he left little room for us to do that and refused to move his truck. He left a pallet that was not a part of our order when I put it back on his truck and explained we don’t have a dumpster or means to dispose of it he stormed over and threw it in the street and left it there. His answer to everything was call Home Depot, it’s not me, it’s not my job. The delivery was incomplete so now I have a giant bundle on my drive that I can’t do anything with because the material they shorted my comes into play early on so now I have to rearrange my schedule because Home Depot did not live up to their commitment

PLEASE be sure that this pallet of incorrect product is picked up - it's been setting out there since July 21st.

Employee Christian was extremely helpful at this location. I usually get great help here and they seem to keep the things I need in stock.

People like Kirk, who go out of their way to help you, not only find what you're looking for, but to advise and explain products, are a rare find. Good job, Kirk!

Associate Kirk was awsome

Keith Harman from hardware went out of his way for me. Helped me decide on the right tools and what brand was best for my needs.

Horrible customer service. Addison in plumbing wouldn't help, just shrugged her shoulders.

Empty product boxes on the shelves and either unfriendly cashiers or none at all

Bought a dishwasher over the phone and she was on top of all answers for my questions - extremely pleasant buying experience!

Store is a mess. Either too much stock to put away or they can’t figure out what to do with it, but it is all over. Cramped aisles. Dirty. Old stock and pricing on shelves. No one around to answer questions or help get items off shelves. Then they walk right by when asked to get someone. Unhelpful store personnel. Won’t shop here again.

I'm not handy, I only take on small projects myself and I usually don't know where to start. The staff can always find someone who knows where to start and I trust their recommendations

The personnel in this Home Depot always provide great service.

This home depot is always so helpful, special thanks to Destiny, Nick, and Jeff who helped me with my air filter situation on my last visit.

A great store to get what you need to do a project from start to finish. Employees are knowledgeable enough to guide you to the right product and have an interest in your project.

I got the help I needed without any problems,, the employee knew where the products where located and he was so helpful

I had a great time going to home depot it was fun

I like this store, if I need something, I can always find it here, and if the product does not fit, you can return it without any problems.

It's not fun having nobody come help you after asking multiple times for assistance getting a double closet door of a shelf and then getting blown off by somebody helping you load the doors into your vehicle. I guess this is just a self serve Home Depot where you get to load large items by yourself

Conner Geiser asst. Mgr & Lorena in paint Dept. Did a great job helping me quickly find shoe coverings for my open house, Connor led me right to where the product was located. He was also dressed up as Woody from Toy story because it was Halloween, I like the spirit he had!

The salesman we dealt with in the kitchen appliance section of the store was extremely helpful. He was very knowledgeable about both microwaves and dishwashers, and he helped us through the decision-making process very ably. He was also friendly and courteous.

Return staff laughed when stating my compliant to the manager. Both were very rude, I will never shop at this store again. I was so disappointed that I returned my order of over $5,000.

Products NOT easy to find and employees not very helpful in locating needed item. Had to ask 3 people before finding what I needed.

Great employees that were helpful.

Employee motivation here as in all home improvement stores is severely lacking.

Excellent help buying new mower

Overall a great place to shop

This is a very good store, the employees are always helpful and sometimes go out of their way to help.