#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(910)790-7404
Tool & Truck Rental(910)790-7402
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
210 Eastwood Rd
Wilmington, NC 28403
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Customer Store Reviews

  • 4.8 out of 643 reviews
96%Of Customers
Recommend This Store
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Showing 1-30 of 643 reviews
Like a Boss He Found the Bulbs!
Employees are very friendly here, and an employee helped me find the exact bulb for a special lamp that I am gifting. Amazing customer service! Now this beautiful lamp is ready to gift and has extra bulbs.
by
    • Recommended
    The best customer service I have ever had
    The employees went above and beyond to help
    by
      • Recommended
      Need more customer service staff
      Line was 6 people deep at the customer service / return desk; there was only one cashier, he called for help three times. It took me 20 minutes to do a return.
      by
        Perfect Match
        I recently had a gallon of paint mixed to match existing walls in a rental unit. The paint was a perfect match and the attendant gave me a free pour spout for a gallon can and an opener, even threw in a stir stick!! AWESOME!!
        by
          • Recommended
          Great in-store customer service!!
          I had a list of six items to purchase. In the course of 10 minutes in the store, I had five different employees asked me if he/she Could help me find something. In addition, another employee offered excellent advice on one of my purchases. I was astounded with the support of the excellent, professional, personable, and accessible in-store employees. Bravo!!!
          by
            • Recommended
            Great store, always helpful
            I enjoy this Home Depot, the staff is so friendly and patient. I never find the experience a frustrating one.
            by
              • Recommended
              Bargain day
              Sometimes you are at the right place at the right time. We were able to save on a piece of carpet which covered the two bedrooms in the rental we are upgrading.
              by
                • Recommended
                Clean store and knowledgeable employees
                Always a great place to go for so many great products.
                by
                  • Recommended
                  Amazing workers
                  The people at this store actually KNOW how to help you fix your issue and can explain to you how to do it and they teach you. Home Depot must hire and train unlike their competitor, which try to avoid helping people because they don’t know the answers to my questions!
                  by
                    • Recommended
                    Helpful Store Employee
                    I went to Wilmington NC, Store 3629, to purchase and have 2 sheets of plywood ripped and cross cut. Tom from Lumber assisted me with loading the sheets onto the store cart. Tom further assisted me by making accurate cuts. At check out, Peter assisted me by making sure the appropriate cost was charged.
                    by
                      • Recommended
                      Great customer service!
                      The employees at this store are friendly, smiling, and seem to truly enjoy working there. I had several greet me and ask if I needed help.
                      by
                        Nice experience today, tysm Linda for your help.
                        Accurate and efficient help in the garden center checking out with multiple flat carts. Linda also reminded me to get my pro number entered which I usually forget. Tysm!
                        by
                          Clean, well stocked store with great customer service
                          Nice shopping experience with great pricing.
                          by
                            • Recommended
                            Great Home Depot!
                            I go in several Home Depots from time to time. This Wilmington store is great! Always have people avaIlable to help!
                            by
                              • Recommended
                              Friendly people.
                              Great store, found everything I needed.
                              by
                                • Recommended
                                Outstanding customer service
                                Jana in customer service went over and above to address an issue. Her demeanor and attitude was exactly what should be used as an example for a large retail operation.
                                by
                                  • Recommended
                                  Great help getting a Refrigerator
                                  Great experience getting my refrigerator!!!
                                  by
                                    • Recommended
                                    Mr. Allen
                                    Mr. Allen was so nice and very helpful.
                                    by
                                      Great service, courteous and patient
                                      brought a refrigerator have some issue with the price but Billy took his time to correct the issue
                                      by
                                        • Recommended
                                        MAKENNA IN CUSTOMER SERVICE IS AMAZING TO WORK WITH
                                        MAKENNA IN CUSTOMER SERVICE IS AMAZING TO WORK WITH
                                        by
                                          • Recommended
                                          STORAGE CABINET
                                          Found what I was looking for
                                          by
                                            great customer service
                                            10 out of 10. Jesse in paint department was extremely helpful and knowledgable.
                                            by
                                              • Recommended
                                              Great Customer Service
                                              Great service and friendly employees
                                              by
                                                • Recommended
                                                Great experience
                                                I interacted with several employees while I was there and they were all very helpful and pleasant.
                                                by
                                                  • Recommended
                                                  Great Customer Service
                                                  The vise I purchased was exactly what I was looking for and the price was good.
                                                  by
                                                    • Recommended
                                                    Adam the cashier
                                                    Call Adam always has great spirits and brings me and my coworkers back every day just so we can see a smile on his face that brightens our day
                                                    by
                                                      • Recommended
                                                      Great! Home Depot has stepped up their game
                                                      I haven't been in Home Depot in several years. I didn't find them as readily available as some of the other home improvement stores. Home Depot has changed. The store is welcoming and the employee that I had experience with was very helpful.
                                                      by
                                                        • Recommended
                                                        Great job
                                                        Went in and had great service from Dante in appliances! Highly recommend!
                                                        by
                                                          • Recommended
                                                          Great customer service!
                                                          Craig Parker at the customer service desk was awesome! Super helpful and made a return really quickly and easily.
                                                          by
                                                            • Recommended
                                                            Return issues
                                                            The sales person went the extra mile calculating my refund. I had lost my receipt and couldn't remember exactly what day I made the original purchase.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 643 reviews

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