Q:Can the accessories (colander, cutting board) be used if the sink is mounted from underneath?
by|Apr 26, 2023
1 Answer
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A: Hello Shirls,
That is a great question, I can answer that for you.
This model sink is a dual mount and when installed as an undermount as directed you can use all workstation accessories.
Please feel free to reach out to us at 800-775-0703 or via email at customerservice@kraususa.com with any additional questions.
by|Apr 3, 2024
2 found this answer helpful
Q:Will this sink work with a counter top that has an overall depth of 25" to the back?
by|Apr 26, 2023
2 Answers
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A: Yes it is tight but all will fit
by|May 21, 2023
A: Hello Steven,
That is a great question and I can answer that for you.
This model sink and all of our sinks are designed for the standard 24" wide cabinet and will fit a 25" wide counter just fine.
Please feel free to reach out to us at 800-775-0703 or via email at customerservice@kraususa.com with any additional questions.
by|Jul 17, 2023
1 found this answer helpful
Q:I didn't notice it until after using it for a bit, but I don't have an air gap or soap dispenser, so I left the knock out cover the way it was. Water leaks right through that cover down under my sink. Is there supposed to be a gasket or something?
by|Apr 20, 2023
1 Answer
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A: Hi Mike,
Thank you for reaching out, that is a good question and I can assist you with that.
The cover is designed to prevent water splashing from going through the accessory hole, however any water that pools on or around the accessory cover.
If you believe there may be an issue with the cover we can assist you under warranty with a replacement.
Please contact our customer service at 1-800-775-0703 or customerservice@kraususa.com if you have any question or would like to continue the conversation.
by|May 23, 2023
Q:I notice that there is 1 hole (in the center) for the facuet but there is another circular shape on the top right. Is that for the air-gap?
by|Apr 20, 2023
2 Answers
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A: Thank you for your recent inquiry with The Home Depot. Yes that side hole is for a Air Gap, Soap Dispenser, Filtered Water Dispenser, Glass Cleaner, ETC. The cover in included if you do not wish to install any of these accessories. We appreciate your business and look forward to serving you in the future.
by|May 20, 2023
A: That is a great question and I can answer that for you!
That is an accessories hole designed for any standard accessory such as an Air Gap, Soap Dispenser, Filtered Water Dispenser and so on. The accessory hole is covered with a cover in case you do not wish to utilize it. The accessory hole measures 1 3/8" just like the faucet hole.
Please feel free to reach out to us at 800-775-0703 or via email at customerservice@kraususa.com with any additional questions.
by|Apr 23, 2023
Q:Really like my new sink, however, I wish the faucet was adjustable. It seems like when I'm washing dishes or filling a pot with water, I have to hold the dish/pot really far down into the sink and if there are dishes in the sink, it's difficult
by|Apr 10, 2023
1 Answer
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A: Hello Nancy,
Thank you for taking the time to share your experience. We’re sorry to hear that this sink didn’t meet your expectations. We understand your comments around this model’s extra deep basin, a feature for one person can sometimes be a hindrance to another. Every review like this one helps us as we consider new design elements for our products, like bowl dimensions and depth, and are greatly appreciated!
by|Apr 13, 2023
Q:Can you pull the faucet so it reaches the bottom of the sink? The one in the store display didn't pull out further at all, but it might have been locked. There's one photo in this online showing that it does in fact pull out, but it's hard to tell.
by|Mar 27, 2023
4 Answers
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A: You sure can! It does pull out to reach the entire sink, and then some. The one at the store probably doesn't so someone playing with it doesn't break it, like my kid would do lol.
by|Apr 7, 2023
A: Yes, it does. Beware buying this sink. It shows every spot and stains always. I have to with every use, use a recommended cleaner and completely dry it and it looks spotty all the time. It is a beautifuldesign. Does not drain well towards the drain. I wish I had heeded the advice of other posts. Would not recommend.
by|May 5, 2024
2 found this answer helpful
A: Yes, when you pull on it it extends all the way to the bottom, making it easy to wash big Pots and Pans, and the sides of the sink, etc... this sink and faucet is pure quality my friend, that's why they are not cheap but worth it every penny.
by|Mar 31, 2023
A: Yes, our KPF-1610 Bolden Faucet does in fact pull out and can reach the corners of the sink.
by|May 5, 2024
1 found this answer helpful
Q:How can I order sink accessories for this sink? That fits these dimensions, love my new sink but want to cutting board and dish rack etc but all the items are too small for my sink
by|Mar 27, 2023
1 Answer
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A: Please contact us directly by phone at 1-800-775-0703 or by email at CustomerService@kraususa.com and our team would be happy to assist you directly. Thanks for reaching out.
by|Mar 29, 2023
Q:The picture shows the drain circle to the left but customer pictures show it to the right. I need it to be to the left. Where?s the option for me to choose this?
by|Mar 26, 2023
1 Answer
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A: Hi Dan,
Our KWT320-33/18 Kitchen Sink offers an offset drain on the left hand side.
by|Mar 27, 2023
Q:Do you sell only the kit without the sink?
Just the heavy-duty acacia cutting board, roll-up dish drying rack, protective stainless steel bottom grid (x2), drain assembly (x2) with decorative cover (x2)
by|Mar 25, 2023
1 Answer
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A: All items are also available individually.
by|Mar 27, 2023
Q:Can I use Lysol multi purpose cleaner to disinfect sink?
by|Mar 20, 2023
1 Answer
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A: Hi Kailee,
Thank you for your question, I can answer that for you.
We recommend the following products below for your new sink
PRODUCTS TO CONSIDER
• Weiman® Stainless Steel Cleaner
• Howard Naturals® Stainless Cleaner
• Fantastik® Antibacterial Heavy Duty Cleaner
• Green Works® All-Purpose Cleaner
• Green Works® Glass Cleaner
• Windex® Original Glass Cleaner
• Soft microfiber cloth
• Sponge
• 3M Scotch Brite® Non-Abrasive Pad (for tougher stains
THINGS TO AVOID
• DO NOT use cleaners containing any abrasive powders, bleach, ammonia, alcohol, or chlorine
• DO NOT use any abrasive pads, steel wool, or wire
brushes when cleaning the sink (use non-scratch cleaning pads ONLY)
• DO NOT use cleaners containing chloride or chlorine.
If these ingredients come in contact with the sink,
minimize any potential damage by rinsing the sink surface immediately to prevent corrosion and permanent damage
Please feel free to reach out to us at 800-775-0703 or via email at customerservice@kraususa.com with any additional questions