Questions and Answers for Pleasant Hearth Clairmont Medium Glass Fireplace Doors

A:  Hello Diane, Our customer service product team would be happy to help you select the correct model for your needs. They can be reached at 877-447-4768 or email customerservice@ghpgroupinc.com Thank you! - GHP Group

A:  Hello Mark, You would fit both a medium, or a large. The only difference between the two, is the larger viewing area on the large size. Should you need any additional information, please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. Thank you! - GHP Group

A:  Hello Manny, The small size door will fit a fireplace with an opening of 22.5" – 29.5" in height. The viewing area of the small door is 30” width x 19.25” height. The overall dimensions with the frame for the small size door are 37 1/2" Width x 28" Height (30" Height if you attach the 2" riser bar). Should you need any additional information, please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. Thank you! - GHP Group

A:  Hello Moses, Yes the small door will work. The small size door will fit a fireplace with an opening of 30"- 37" in width x 22.5" – 29.5" in height. Should you need any additional information, please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. Thank you! - GHP Group

A:  Hello, Thank you for reaching out. To answer this inquiry. please contact Home Depot customer service for ordering status. Should you need any additional information, please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. Thank you! - GHP Group

A:  Hi Steve, When a fire is burning the glass doors must remain open until the fire has burned out to embers. Users can create fires large enough to damage the doors if the glass doors are closed during a fire; the heat should be able to enter the room. - GHP Group

A:  Our fire department suggested we close them because we had a carbon monoxide scare one night.

A:  Hi James! Yes, our large glass fireplace doors should fit your opening dimensions. The large size door will fit a fireplace with an opening of 36”- 43” in width x 25.5” – 32.5” in height. Furthermore, our customer service team would be happy to provide technical assistance regarding any installation questions you may have. Just reach out by phone at 877-447-4768 or email at http://www.ghpgroupinc.com/CTUS.html - GHP Group

A:  Hi Mike! We apologize, but this glass door set would not fit your fireplace opening. We do apologize for any inconvenience! - GHP Group

A:  This is about your fireplace opening. The chimney does not come into the equation when selecting the right fit. The small size door will fit a fireplace with an opening of 30"- 37" in width x 22.5" – 29.5" in height The medium size door will fit a fireplace with an opening of 30”- 37” in width x 25.5” – 32.5” in height The large size door will fit a fireplace with an opening of 36”- 43” in width x 25.5” – 32.5” in height

A:  Contact us for support at 1-847-324-5900 or email at http://www.ghpgroupinc.com/CTUS.html -GHP Group Customer Support