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Questions and Answers for Pleasant Hearth Clairmont Medium Glass Fireplace Doors

Internet #203550525

Model #CM-3011

Store SKU #1000598393

  • Glass doors reduce cool air and heat loss up the chimney by 90%
  • Bifold-style doors close with easy-catch magnets
  • Rigid mesh fireplace screen panels

Questions & Answers

142Questions
caret
Q:Does this come with a damper? If so, is it installed on the door or in the flue?
by|Oct 16, 2020
1 Answer
Answer This Question

A:  The damper is on the door. -GHP

by|Oct 19, 2020
    caret
    Q:My Fireplace opening is 40 1/2 Wide by 24" Tall. Which size would fit ?
    by|Oct 5, 2020
    1 Answer
    Answer This Question

    A:  We do not have a size that will fit your opening. We apologize. -GHP

    by|Oct 7, 2020
      caret
      Q:My fireplace has a slight arch, can this be installed so the top metal overlaps the arch?
      by|Sep 29, 2020
      1 Answer
      Answer This Question

      A:  Yes if it has a lintel bar then it should be fine. Contact us if you need installation support at 1-847-324-5900 or email at http://www.ghpgroupinc.com/CTUS.html -GHP Group Customer Support

      by|Oct 7, 2020
        caret
        Q:I am not that excited about this product. My understanding is it can be installed without the riser bar since I don't have anything at the bottom unlike other fire places. That is, the fire place opening is in the middle and has nothing below to hold it. Installation wasn't that hard but after I installed it, it looks incomplete because the frame looks incomplete with three frames but nothing below (not to mention the insulation keeps slipping down). Any suggestions on how to make this frame look complete when I am not using the riser bar?
        by|Sep 21, 2020
        1 Answer
        Answer This Question

        A:  We are sorry for any confusion. Our glass doors need a hearth to rest on. -GHP

        by|Oct 6, 2020
          caret
          Q:What size fits 35 1/2 H x 32W
          by|Sep 9, 2020
          1 Answer
          Answer This Question

          A:  We do not have doors that will fit with this size opening. -GHP

          by|Sep 18, 2020
            caret
            Q:I have a fireplace opening of 38 W X 21H will a small glass door fireplace fit?
            by|Aug 27, 2020
            2 Answers
            Answer This Question

            A:  No, the overall width from metal edge to metal edge is 37-1/2". You will need a large.

            by|Dec 15, 2020

              A:  No, Mike

              by|Sep 1, 2020
              caret
              Q:Is it made in USA?
              by|Jul 29, 2020
              1 Answer
              Answer This Question

              A:  I'm guessing not, that's usually displayed prominently if true but I don't see that on the manfuacturer's website (GHP Group): https://www.ghpgroupinc.com/ABUS.html

              by|Aug 14, 2020
                caret
                Q:Does this door come with a vent? My current bifold fireplace doors have a sliding vent at the bottom.
                by|May 9, 2020
                2 Answers
                Answer This Question

                A:  No vent that I can see. Of course, the fireplace chamber is vented up the chimney and there are two sets of doors inside the house - two screened doors inside and bi-fold glass doors outside. If we have a fire, we open the bi-fold glass doors as needed to control the draft. I'm sure it isn't air-tight

                by|May 10, 2020

                  A:  No, there is no vent. My prior doors also had a vent. Maybe the manufacturer realized a vent is not necessary, or is just window dressing.

                  by|Aug 4, 2020
                  caret
                  Q:I have a fire place opening with 38x28 will the small fit?
                  by|Apr 5, 2020
                  2 Answers
                  Answer This Question

                  A:  The sixth image has our sizing chart. -GHP Group Customer Support

                  by|Apr 7, 2020

                    A:  Yes, this is 28 inches tall and comes with 2 inch riser if to use if needed.

                    by|Apr 21, 2020
                      caret
                      Q:I have a smaller fireplace. 36" wide and 27" in height. Does this come in a smaller size that would fit my opening? If not, what is an alternative?
                      by|Apr 2, 2020
                      2 Answers
                      Answer This Question

                      A:  The detailed specs of each of the sizes available will tell you the fireplace "opening size " range that each of their products will fit . I could have used the medium size but opted for the large size because I wanted to match the fireplace opening size as closely as possible to the window width on the insert . In case your interested , this product is very well made , looks great and is well thought out . The glass doors fold out of the way ,and the mesh inner doors work great and are a nice fit . I particularly like the magnetic closure .

                      by|Apr 3, 2020

                      A:  Yes, this comes in a smaller size that would fit your opening.

                      by|Apr 3, 2020

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