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Questions and Answers for Pleasant Hearth Clairmont Medium Glass Fireplace Doors

Internet #203550525

Model #CM-3011

Store SKU #1000598393

  • Glass doors reduce cool air and heat loss up the chimney by 90%
  • Bifold-style doors close with easy-catch magnets
  • Rigid mesh fireplace screen panels

Questions & Answers

142Questions
caret
Q:My fireplace is 45 inches wide. Is there N extension kit or something so I can mount the large one?
by|Feb 19, 2020
1 Answer
Answer This Question

A:  There is not an extension kit. We are sorry for the inconvenience. -GHP Group Customer Support

by|Feb 27, 2020
    caret
    Q:Is fireplace doors in stores to view
    by|Jan 17, 2020
    2 Answers
    Answer This Question

    A:  I did not see them but it was out of season when we got them too so I gambled and ordered on line. Very happy with hem.

    by|Jan 17, 2020

      A:  Hello Dog, Thank you for your recent inquiry about the Pleasant Hearth Clairmont Small Glass Fireplace Doors. This item is an online exclusive and is not available in your local Home Depot store. It is currently in stock and can be ordered online and shipped directly to your home, business, or your local store. For any other questions, please call us at HomeDepot.com Customer Service 800-430-3376. Thank you for shopping Home Depot.

      by|Jan 17, 2020
      caret
      Q:what is the measurement from the bottom of the frame to the bottom of the glass door? I have a small lip in the existing opening and if the bottom panel isn't tall enough, the doors will hit the lip and not open. thank you
      by|Dec 2, 2019
      2 Answers
      Answer This Question

      A:  The measurement is approximately 3" from the bottom of the frame to the bottom of the glass door.

      by|Dec 3, 2019

        A:  I'd say that mine is about 2.25 inches. There is a bit of a gap between the top edge of that horizontal bottom piece and the bottom of the doors so if you are worried about the doors hitting something, you also have a few 16ths more room than I mentioned.

        by|Dec 4, 2019
          caret
          Q:Does the finish withstand scratches and rust and fading of color?
          by|Dec 2, 2019
          2 Answers
          Answer This Question

          A:  This will be the 3rd winter I've had it and it seems to be holding up well. As long as you don't hit it with anything, the finish is as good as the day I installed it. You can clean it with regular household cleaner. I use a bucket of water with Mr Clean.

          by|Dec 3, 2019

            A:  It has a nice powder coated finish. It should hold up fairly well but it is not indestrucable and will scratch if you hit it with metal objects.

            by|Dec 14, 2020
              caret
              Q:Is this clairmont medium glass door a bifold?
              by|Nov 28, 2019
              2 Answers
              Answer This Question

              A:  Yes, this glass door is Bi-fold.

              by|Nov 30, 2019

                A:  Yes, the doors open in the middle and fold together and swing out. When they are open they fold up and swing completely out of the way.

                by|Dec 28, 2019
                  caret
                  Q:I just had EMBERGLOW gas logs installed. I have sliding doors that only open halfway on the 34"w X 30"h fireplace. The oxygen sensor keeps shutting the fire temporarily to the pilot light, then it comes back on after some time. I figure I need to increase the airflow in the firebox with bifold doors that will increase the open airspace. The specs above state that the medium doors will fit my size firebox (not the large). #1 Will this work well enough to reduce/eliminate the oxygen sensor cutoff issue? #2 Do the screens slide open far enough for me to reach the gas log controls (that are low on the side of the logs & the ignitor is low on the other side)? #3 Does this set come in a Bronze color ( I want it to match the dark brown wood trim color in the room).
                  by|Nov 18, 2019
                  2 Answers
                  Answer This Question

                  A:  If the issue truly is your glass doors cutting off airflow into the firebox then this unit will allow unobstructed airflow into the unit. This unit does not come in a different color. The doors open completely for full access to the firebox. -GHP Group Customer Support

                  by|Nov 22, 2019
                    1 found this answer helpful

                    A:  Good Afternoon, I've recently purchased a few versions of this for my house, maybe I can help with your questions. The glass doors open the entire width of the fireplace and lat flush against the wall past the trim of the fireplace, as if they are not there. Once the glass doors (either side or both) are open the screens are hinged on the outside trim and can open past 90 degrees giving plenty of access to controls. This set doesn't come in bronze but a similar set on HD website does. Hope this helps.

                    by|Jan 22, 2020
                    caret
                    Q:What is the difference in quality in the premium mesh screen in the Clairmont and the rigid mesh screen in the Ascot?
                    by|Nov 15, 2019
                    1 Answer
                    Answer This Question

                    A:  The Ascot has a stamped steel mesh, whereas the Premium mesh screen is a woven screen.-GHP Group Customer Support

                    by|Nov 21, 2019
                      caret
                      Q:DOES IT FIT A OPENING 35.5 WIDE X 25.0 TALL
                      by|Oct 12, 2019
                      2 Answers
                      Answer This Question

                      A:  Yes, it will fit an opening 35.5" wide x 25.0" tall.

                      by|Oct 15, 2019
                        1 found this answer helpful

                        A:  Yes

                        by|Dec 16, 2019
                          1 found this answer helpful
                          caret
                          Q:my fireplace opening is 45 7/8 wide and 28 1/4 tall do they make one this size?
                          by|Sep 25, 2019
                          1 Answer
                          Answer This Question

                          A:  No, there is no door made in that size.

                          by|Sep 26, 2019
                            caret
                            Q:Does home depot have contractors to install this door
                            by|Sep 1, 2019
                            3 Answers
                            Answer This Question

                            A:  They do, but installation is easily accomplished by a handy friend. Try it yourself, it was pretty easy.

                            by|Sep 2, 2019

                              A:  I honestly don't know. We installed it ourselves in about 30 minutes. You should call your local store and inquire. They are lovely doors!

                              by|Sep 3, 2019

                                A:  Hello Sw, For installation questions and referrals please partner with your local Home Depot store. To find you local store’s information, click ,You’re shopping, in the upper left hand corner > Find Other Stores and then enter your zip code. We appreciate your business and look forward to serving you in the future. Thank you for shopping Home Depot!

                                by|Sep 3, 2019

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