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Questions and Answers for RYOBI 40V HP Brushless 21 in. Cordless Battery Walk Behind Self-Propelled Lawn Mower with (2) 6.0 Ah Batteries and Charger

Internet #314600837

Model #RY401140

Store SKU #1005788802

40V HP Brushless 21 in. Cordless Battery Walk Behind Self-Propelled Lawn Mower with (2) 6.0 Ah Batteries and Charger
(3947)Questions & Answers (454)
  • 40V HP Technology Delivers More Power Than a 163cc Gas Mower
  • Ideal for 3/4 Acre With up to 70 Min. Runtime
  • Over 85 RYOBI 40V Products – All Work With Any RYOBI 40V Battery
View Full Product Details

Questions & Answers

454Questions
caret
Q:I bought my mower 2 months ago. Why does my 21" blade leave a long strip down the middle of the grass after I mow a strip? Mower was purchased brand new.....apparently $500 gets you nothing nowadays.
by|Jun 12, 2024
1 Answer
Answer This Question

A:  Hello, Ddha - We are sorry to hear that you're having an unsatisfactory experience. We recommend reaching out to us at one of the options provided for further assistance. You can contact us by phone or text at 1.800.525.2579, Monday - Friday from 9 am to 5 pm (EST), or via email when you visit us at https://www.ryobitools.com/support/contact. This question is from RYOBI 40V HP Brushless 21 in. Cordless Battery Walk Behind Self-Propelled Lawn Mower with (2) 6.0 Ah Batteries and Charger (RY401140).

by|Jun 13, 2024
    caret
    Q:Do you get 70 minutes run time per battery?
    by|Jun 7, 2024
    1 Answer
    Answer This Question

    A:  Hello, Clay - This lawnmower can get up to 70 minutes of runtime with both batteries fully charged, not 70 minutes per battery. If you need further support, then feel free to ask another question. You can also contact us by phone or text at 1.800.525.2579, Monday - Friday from 9 am to 5 pm (EST), or via email when you visit us at https://www.ryobitools.com/support/contact. This question is from RYOBI 40V HP Brushless 21 in. Cordless Battery Walk Behind Self-Propelled Lawn Mower with (2) 6.0 Ah Batteries and Charger (RY401140).

    by|Jun 10, 2024
      caret
      Q:Why does Ryobi make such a trash lawn mower and why does Home Depot sell it?
      by|Jun 5, 2024
      1 Answer
      Answer This Question

      A:  Hello, Ethan - It sounds like you're having some trouble with your mower, and we're sorry to hear that! The mower is backed by a 5-year limited warranty, so please contact us. You can reach us by phone or text at 1.800.525.2579, Monday - Friday from 9 am to 5 pm (EST), or via email when you visit us at https://www.ryobitools.com/support/contact. This question is from RYOBI 40V HP Brushless 21 in. Cordless Battery Walk Behind Self-Propelled Lawn Mower with (2) 6.0 Ah Batteries and Charger (RY401140).

      by|Jun 7, 2024
        caret
        Q:1.5" - 4" is 6 cutting positions, description says 7, which is correct?
        by|Jun 3, 2024
        1 Answer
        Answer This Question

        A:  Hello, Dav8328 - This lawnmower has a 7-point height adjustment. If you need further support, then feel free to ask another question. You can also contact us by phone or text at 1.800.525.2579, Monday - Friday from 9 am to 5 pm (EST), or via email when you visit us at https://www.ryobitools.com/support/contact. This question is from RYOBI 40V HP Brushless 21 in. Cordless Battery Walk Behind Self-Propelled Lawn Mower with (2) 6.0 Ah Batteries and Charger (RY401140).

        by|Jun 4, 2024
          caret
          Q:Why are the back wheels locking up 3 days after we bought it
          by|May 31, 2024
          1 Answer
          Answer This Question

          A:  Hello, Laurie - We recommend reaching out to us at one of the options provided for further assistance. You can contact us by phone or text at 1.800.525.2579, Monday - Friday from 9 am to 5 pm (EST), or via email when you visit us at https://www.ryobitools.com/support/contact. This question is from RYOBI 40V HP Brushless 21 in. Cordless Battery Walk Behind Self-Propelled Lawn Mower with (2) 6.0 Ah Batteries and Charger (RY401140).

          by|Jun 3, 2024
            caret
            Q:can you turn turn the self propelled function off or do you have to use it all the time?
            by|May 31, 2024
            1 Answer
            Answer This Question

            A:  Hello, Dragoon - Yes, you can mow without using the self-propel feature by not pulling the self-propel levers. If you need further support, then feel free to ask another question. You can also contact us by phone or text at 1.800.525.2579, Monday - Friday from 9 am to 5 pm (EST), or via email when you visit us at https://www.ryobitools.com/support/contact. This question is from RYOBI 40V HP Brushless 21 in. Cordless Battery Walk Behind Self-Propelled Lawn Mower with (2) 6.0 Ah Batteries and Charger (RY401140).

            by|May 31, 2024
              caret
              Q:I am having an issue with the variable speed slide button moving off the min/max speed that I have set. The slide button moves too easily. Several of the reviews for this mower have mentioned this issue. Is there any way to correct this issue? Suggestions
              by|May 30, 2024
              1 Answer
              Answer This Question

              A:  Hello, Greg - We recommend reaching out to us at one of the options provided for further assistance. You can contact us by phone or text at 1.800.525.2579, Monday - Friday from 9 am to 5 pm (EST), or via email when you visit us at https://www.ryobitools.com/support/contact. This question is from RYOBI 40V HP Brushless 21 in. Cordless Battery Walk Behind Self-Propelled Lawn Mower with (2) 6.0 Ah Batteries and Charger (RY401140).

              by|May 31, 2024
                caret
                Q:Will a dual battery lawnmower run on one battery?
                by|May 27, 2024
                2 Answers
                Answer This Question

                A:  Yes; it only runs on one battery at a time, and you don’t have to have them both in there for it to run.

                by|May 28, 2024

                  A:  Hello, Peter - Yes, the lawnmower runs on one battery at a time. When one is depleted, simply stop the mower, remove the start key, and rotate it 180 degrees before reinserting. The arrow on the key should point to the battery in use. If you need further support, then feel free to ask another question. You can also contact us by phone or text at 1.800.525.2579, Monday - Friday from 9 am to 5 pm (EST), or via email when you visit us at https://www.ryobitools.com/support/contact. This question is from RYOBI 40V HP Brushless 21 in. Cordless Battery Walk Behind Self-Propelled Lawn Mower with (2) 6.0 Ah Batteries and Charger (RY401140).

                  by|May 28, 2024
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                    Cutting Width (in.)

                    21 inches

                    20 inches

                    21 inches

                    20 inches

                    Battery Voltage (V)

                    40V

                    18V

                    40V

                    18V

                    Features

                    Adjustable Cutting Height, Adjustable Handlebar, Adjustable Speed, Bagger, Battery level indicator, Brushless Motor, Foldable handle, Headlights, Mulching Lawn Mower, No Oil Change Required, Residential, Rust Resistant

                    Adjustable Cutting Height, Assembly Required, Bagger, Brushless Motor, Mulching Lawn Mower, Residential, Single-lever height adjustment, Tool-free adjustments

                    Adjustable Cutting Height, Adjustable Handlebar, Adjustable Speed, Bagger, Battery level indicator, Brushless Motor, Foldable handle, Headlights, Mulching Lawn Mower, No Oil Change Required, Residential, Rust Resistant

                    Adjustable Cutting Height, Assembly Required, Bagger, Brushless Motor, Mulching Lawn Mower, Residential, Single-lever height adjustment, Tool-free adjustments

                    Size of Yard

                    1/2 - 1 Acre

                    1/4 - 1/2 Acre

                    1/4 - 1/2 Acre

                    1/4 - 1/2 Acre

                    Charger Included

                    Charger Included

                    Charger Included

                    Charger Included

                    Charger Included